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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1347 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, vibrant color, and smooth refresh rate, making it great for gaming. The TV is also praised for its ease of use and reasonable price. However, some customers have found the remote control confusing, and a few have reported issues with the TV's reliability and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,347 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great affordable TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV after doing a bunch of research, and we're very happy with it! It works well in all lighting conditions, and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is worth it. Got it on sale $799 and it’s much better then other led tvs w a great Google interface. For the price and features, you can’t beat it. I compared it to Samsung qled that were 1000+ and the picture quality is similar if not better then Samsung and LG. Pretty good build quality. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good TV for the money. I would say best purchase for the money I spent especially after seeing all the TV's my friends bought which were in a similar price range. Overall great blacks and colours!! Honestly I felt the only upgrade from here would be an OLED. Unless your budget is for a OLED TV, this TV would be a no brainer. P.S : I am using a sound bar so can't comment on the sound quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ViswaBuddha,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Pleased with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. I’ve had it almost 3 years now. If any problems arise I just reset the tv in the settings and it’s fixed. Solid tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is fantastic. Only buying another one because my 4 yr old threw something at the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Q7 65” TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, it has all the main apps you would need to watch your shows right out the box, and can download just about any app you can think of!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 tvs from Target that were broken. I went to Best Buy and they delivered! Gentleman that helped was very knowledgeable and professional. Got me set up for delivery two days later, love the picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great operating system, one of the best TVs for the price. There is one issue. It occasionally does not turn on with the remote. And then I have to unplug it to reset it and then it works. Also, I bought a cheap sound bar for about $50 and that helped with being able to understand voices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this TV so far. Great picture and the google tv is easy to use.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shannon,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Gear from Best Buy keeps going and going and ...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 65" TCL TV last September for my wife and me to watch football with (She's a huge Vikings fan). Rode it all the way thru the SB. Did not disappoint. The menu system really annoyed me for a while but I'm patient and figured it out. Seems all new TV's have similar annoying menu problems. We watch a lot of broadcast and streaming video (fire-stick). Occasionally, like all computer controlled products (PC's, phones etc), you need to unplug if you experience lagging. Some reviewers didn't like the speakers, I think they are fine for what they are. In a small room, you don't need a soundbar. Today I updated my AV receiver by purchasing a new Sony system from Best Buy that I get tomorrow (and another TV). Excited to try out the eARC for my surround sound system. BB Plug: I have been purchasing Best Buy products online since 2000. A Yamaha AV receiver I use everyday, a JVC miniDV camcorder that's semi-retired, speakers and more. And they all still function the way they are supposed to after 24 years.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RReed,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and runs relatively fast. It was pretty simple to setup for my google account. The only setback I’ve found is that if you open an app, it keeps the app open. So over time if many apps remain open, it can slow down. Simply unplugging it for 10 seconds fixes this. There might be an other way to do this. For the price and quality, it’s a great deal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL tv is a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. I had bought a more expensive TV previously. And this by far picture quality out does that TV hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV easy to use and understand. Great color and picture!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Manny,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with entire purchase. Great picture!!! I did buy the matching sound bar because it was half price. I don't know if I really needed it but the price was right. Couldn't be happier with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The Google TV software works excellent. The picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great performance to value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the value. Might be the best TV under $1000. The only complaint I have is the lack of an anti-reflection coating on the screen. TV and Kitchen are open and connected and the kitchen lights tend to reflect against the screen in the darker areas. Where there is at least a dim image to bright image, it's all fine. As for the sound, it's average as only other TV. I have it connected to an Onkyo stereo so no issues here.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A++ service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was great and the delivery service was great as well. They were on time and made sure all the components were working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a good purchase. It was delivered and they were very nice with contacting me and letting me know they were on their way. TV was easy set up and so far the picture and color is good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the same tv for the last 5 years and really needed a new one. We were looking for one with plenty of apps and better features and we did find it. This one last so long before lagging online and has lots of apps you can download. It looks really nice and sounds just as good. The only downside is there are no cable entries for our wii so i have to get an adapter :/

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mitzi,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and good user interface!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good user interface! I am very happy with the TV. The picture is excellent. I would recommend shutting off the auto dimming feature. The Google user interface for a smart tv is very good!

    I would recommend this to a friend