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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1348 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, vibrant color, and smooth refresh rate, making it great for gaming. The TV is also praised for its ease of use and reasonable price. However, some customers have found the remote control confusing, and a few have reported issues with the TV's reliability and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,348 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV, Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV for the price. i have no complaints after one month of use. Great quality, sound is fine for what I need, but my living room is fairly small.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nate,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, awesome sound. Not the biggest fan of having to sign into Google but the live tv through TCL is great!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BeeH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good picture, but did require some manual adjustment. Also doesn't automatically turn on the soundbar like past tv's (possible user error).

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SoonerD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and more. I've never purchased this brand in the past and was a little hesitant. It definitely compares to Samsung and others.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeorgeC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Very happy with purchase. Also salesman was very helpful and knowledgeable.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ReginaH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv. It’s our first Smart TV. The size is perfect and it’s great to have all the apps in one place.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for an amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, especially when compared to the Samsung Q7 120hz. This TV is 120hz, 4k HDR, with an absolutely beautiful color range.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q7 is a excellent tv with great brightness. Games play perfect on it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarshallF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Just don't watch movies on this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good. The picture for gaming is fantastic - but I can't be 100% sure that this is all on the TV since I upgraded the Xbox at the same time. The sound is actually not too shabby for TV speakers, but I would definitely buy a sound bar. Next, the mediocre. The interface is...okay. I liked my six year old (60 Hz) old TCL better, this Google setup seems clunky. Maybe I just need to get used to it, but having to use my gmail account to set the TV up seemed like an unnecessary step. And now I have to set up gmail accounts for my kids so they can focus on their shows. Last, the bad. And the bad for me, is what gives this TV a 2-star rating at best. I can look past the "soap opera effect", although it is a little distracting at times. What is more distracting is the ghosting/blurring during fast-paced action scenes. It makes movies unwatchable. I had to watch the second half of Aquaman through the Xbox because it defaulted to 50Hz. This canceled out pretty much all of the soap opera effect and the ghosting/blurring. Otherwise every chase scene, or explosion was like watching it happen in Minecraft. It was blocky/glitchy and made the movie unwatchable. Yes, I played with every setting I could think of, turning them on, then off, then using the sliding scales on others. The Motion Blur setting seemed to do nothing. Turning on the higher refresh rate made no difference. Judder settings? Not enough improvement to make me change my mind. Overall there were some very slight changes to the picture that made the movie okay to watch, but I still noticed the issues more than I noticed the movie. And I didn't spend all that money on a new TV to watch the movies through Xbox. Thus far, the TCL tech team has been responding (slowly), and the offered solutions were to play with the settings or reset the TV. The TV has been plugged in for three days now, so I doubt resetting it will accomplish anything. If the ghosting/blurring/motion issues could get resolved on movies, this TV is probably at least a 4-star TV. As it stands currently, it's at best a 2-star and that's only because gaming looks great (at 120 Hz) whereas movies (at 120 Hz) do not. And if I cannot fix these issues, this TV is likely going back to the store.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonS,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a different TV and the picture was way too dark. Exchanged it for this one. Great buy, great picture!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi rndsommer,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is the best one I've bought so far. Fast, connects to wifi. Pretty good size Tv for gaming and watching TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Has a great picture and easy to setup and use. Only had for about 2 weeks. No issues yet. Replaced an TCL is had.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    High quality smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for daily use or gaming. Owned it for 2 years with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MUST HAVE GAMING TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv checked all our bixes. The PS5 looks and runs amazing on it. I couldnt be bappier. Football games are perfect. All tv for that matter.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chewy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality!!!! And the geek squad was very professional and helpful. I will come again!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyraT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice TCL 65"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for 4k gaming!!! I have played rank warzone, apex legends and have enjoyed it. It pairs nicely with my gaming pc. Input lag is nonexistent. All around good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than just a value for money TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than just Value for Money, It is genuinely a great TV watching experience. The picture quality is amazing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HarshJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, highly satisfied! Was able to get the perfect 120 hz picture and you can tweak the settings to your preference for an awesome experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JustinB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 7 series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd TCL first one was great and is still going strong. The 7 series is even better and has best picture one any TV I have ever owned for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very Good TV especially considering price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with black levels that “on the surface” give the “perception” of OLED black levels without the OLED price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Iclem3rd,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support