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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality, vibrant color, high refresh rate, and impressive contrast, making it wonderful for gaming. They also appreciate its competitive price and ease of use. However, some customers have expressed concerns regarding the remote control's usability, occasional reliability issues, operating system bugs, viewing angle, and HDMI port configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,356 reviews
  • Rated 5 out of 5 stars

    Newer Larger screen & love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV - screen clarity is fantastic - fits perfect for what we were looking for. Plus it ties into my Google pixel phone

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi 605ROCK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 65 Inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th TCL and it has Google TV interface instead of Roku which my other 3 had. I like Roku because I was use to it but Google has some nice features also. It seems to be working well so far but I hope it last longer than my last one that was 4 years old.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Iwagsz,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help brought what I want , she was very smart?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the cheapest TV with 120hz refresh rate and I don’t really notice a difference. Has ok picture but a lot of shadows and artifacts when watching football and fast moving objects

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dustin,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    NOT a good buy--picture is not clear, slow to load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a high end beautiful picture TV and went to replace it as the sound was going out after 12 years and the picture was darkening on the sides. I assumed TVs had gotten better...well. This TCL does not have a crisp clear picture I was used to with my old Sony. It also has dusky blacks instead of dark blacks. You cannot fix individual colors you can only increase/decrease the "whole" picture color. The black was the same just either dark black to light black. I was willing to pay the additional delivery and set up fee for the new Samsaung that I just paid twice as much for just to get rid of this terrible TV. I guess once you are used to a high end TV it's hard to go back.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KristineM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very knowledgeable. Great price and quality for what you get

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Tv Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv i got had an issue where it wouldnt turn on unless you unplugged it and then plugged it back on. Best buy had to send someone out to return it and then delivered a new one. The new one works fine. Lolks great if its working but seems to be unreliable for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BlakeC,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you were already able to get help. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Needed a workhorse and this for the bill. Gave it 5 stars because it’s doing what I ask of it. Not a representation of the quality. This is coming from a tv snob

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErikL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Yes please!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is sooooo beautiful!!!! We originally wanted to go up in size but decided to go up in value because the qled lighting is everything!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DwaneA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    1st TCL TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic! The associate who assisted me delivered outstanding customer service and demonstrated great knowledge.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KingdomCome,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, best quality TV, 100% recommended, Perfect size TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but not miniled I ended up returning and getting the QM8. Extremely happy with that move. Dolby vision movies look incredible. Oled would be even better but that’s the next upgrade down the line

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VitoV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Very happy with this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not the TV we originally wanted, but opted for this due to a terrible delivery experience. However, we love this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Truly is one of the best purchases I have made this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were great and great service letting me know how close they were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the bes gaming TV that in stores right now run to your nearest best buy and buy on to start the best gaming experience of you life.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cruzito,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price! Couldn’t be happier!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EthanM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing tv from TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. We were initially skeptical about getting a Google TV since we had gotten used to Roku UI. But Google TV UI is easy to navigate too and far better than WebOS.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Abdullah,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv for the money.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV rating

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure at first. But the TV turned out to be great. Would recommend.

    I would recommend this to a friend