Customer Ratings & Reviews
- Model:
- 65Q750G
- |
- SKU:
- 6538137
Customer reviews
Rating 4.6 out of 5 stars with 1327 reviews
(1,327 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Purchasable TV Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV rocks so good. The koala tee is absurd. I'm impressed every single day.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JesusP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for buck as a gamer. Plays Xbox at max specs. Sound is kind of hollow
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TrevorH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best tv ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never really had a TCL but it’s been good to me it’s a very great tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EdgarP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't do much better for a 65" 4K under $1,000. The streaming isn't quite as stable as using something like a Roku or Apple TV but for the most part this is a great value for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AaronS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Probably better entry level QLED options
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but doesn’t do as well in a bright room as I had hoped. Also, I only had it two months when it developed a horizontal line in the display.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Michelled,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Price/Benefit Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, somethings gets laggy however its a super product considering price/benefit.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RaulPerez,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy online purchase and it was ready for pickup shortly after. Picked up the TV and the associate, was very helpful in heling me place it in my car.
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto lighting feature was kind of annoying but I was able to figure it out. Overall really happy wit this purchase, it was a serious upgrade.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kyleigh,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prompt service, really happy with the quality of the tv, it was a great surprize for my husband!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MargaretF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Screen is decent, but googletv is terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are now on our second tcl q7 as the first one had several software and hardware issues (google os would not respond, screen started showing 3 little white dots) and was covered under warranty. Now, this secone one is also not that great. It is showing signs of weak processor speed and input lag from remote already. I have done several troubleshooting efforts to no avail. It feels like tcl put a lot of effort into the display, but went the cheap route on the processor. I will say that tcl customer service and warranty department were great and I appreciate the simple replacement. But I would not take a gamble on tcl until they fix google OS or make all of their TV’s Roku instead. I have a Hisense U7 as well as a Sony w google os and they both perfrom much better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Electrodad,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Was very helpful in helping me pick out exactly what I needed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LloydP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Value for money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at this price point. Would have given a 5 star rating if the TV had come out the box with the right calibration. It took a while to figure out how to calibrate the TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pope,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv it has great graphics,its like your sitting in the theater
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RickyC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good tv. Not the perfect one though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had better integration with Sonos move speaker
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DSSS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the service from Best Buy and the quality of our new TCL TV!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible experience!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had/Have a problem with tv in the first two weeks called customer service with no help. Two weeks return policy. Called TCL and they walked me through a factory reset, problem came back in about a week. Other problems have also occurred like people on screen turning reddish for 5-30 seconds at a time then correcting it self. Dolby and DTS sound not working correctly. Parts of the screen lighting and dark darkening for no apparent reason USB jack has only worked for about 5 days of ownership and that was after taking to TCL and having to do the factory reset. So multiple problems. About to call TCL again and see if they will rectify the problems. I don't suggest buying from Best Buy, and I'm not sure if I would suggest TCL until I see if they will resolve these problems. So far I've had an terrible experience with both. I know so far I'll never spend my money at best buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AdrianB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Would purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Equal quality per money spent. Not always do you get what you pay for these days but this purchase has lived up to the expectations.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TroyG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL TVs are the pinnacle of TVs. Can I go wrong with this TV?
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JesusT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV 5 months ago. Only issue with television is mostly due to the software, it freezes periodically
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi OscarD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Subpar TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've TV for almost a year and it only connects to lower speed internet. I have trouble connecting my Hulu streaming app. Very disappointed in this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cognac711,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support