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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, vibrant color, and smooth refresh rate, making it great for gaming. The TV is also praised for its ease of use and reasonable price. However, some customers have found the remote control confusing, and a few have reported issues with the TV's reliability and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,349 reviews
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto lighting feature was kind of annoying but I was able to figure it out. Overall really happy wit this purchase, it was a serious upgrade.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kyleigh,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Service was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Xxxzxxxxx xxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BurrW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is 2 years old and still works brand new. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had a TCL but it’s been good to me it’s a very great tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdgarP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prompt service, really happy with the quality of the tv, it was a great surprize for my husband!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MargaretF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Good Picture but OS is hit or miss.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to work fine the first couple weeks but now the OS (Operating System) seem to make every app crash for example Espn works fine for 40 minutes and after that screen turns black and you will have to restart espn app to get the picture on again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eddy,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Value for money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at this price point. Would have given a 5 star rating if the TV had come out the box with the right calibration. It took a while to figure out how to calibrate the TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pope,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Screen is decent, but googletv is terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are now on our second tcl q7 as the first one had several software and hardware issues (google os would not respond, screen started showing 3 little white dots) and was covered under warranty. Now, this secone one is also not that great. It is showing signs of weak processor speed and input lag from remote already. I have done several troubleshooting efforts to no avail. It feels like tcl put a lot of effort into the display, but went the cheap route on the processor. I will say that tcl customer service and warranty department were great and I appreciate the simple replacement. But I would not take a gamble on tcl until they fix google OS or make all of their TV’s Roku instead. I have a Hisense U7 as well as a Sony w google os and they both perfrom much better.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Electrodad,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Was very helpful in helping me pick out exactly what I needed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LloydP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv definitely have to adjust the color but very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product so far. Great visuals.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It had a good visuals great sounds and Google TV is awesome and easy to link up with my device.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Arun,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the service from Best Buy and the quality of our new TCL TV!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it has great graphics,its like your sitting in the theater

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equal quality per money spent. Not always do you get what you pay for these days but this purchase has lived up to the expectations.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TroyG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price good quality of the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv. Not the perfect one though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had better integration with Sonos move speaker

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DSSS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Sound control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I turn sound bar volume on, it appears to override my TV volume control. I would like to see the TV remote control sound bar volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love our new TV!! Just what we wanted. Ordering was easy, delivery was top notch and on time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Happy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, bought as replacement to 6 series from 2018 and it performs very well. Google os is new to me and seems to work fast though it’s more complex than Roku TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL TVs are the pinnacle of TVs. Can I go wrong with this TV?

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JesusT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support