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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality, vibrant color, high refresh rate, and impressive contrast, making it wonderful for gaming. They also appreciate its competitive price and ease of use. However, some customers have expressed concerns regarding the remote control's usability, occasional reliability issues, operating system bugs, viewing angle, and HDMI port configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,356 reviews
  • Rated 3 out of 5 stars

    WORTH THE PURCHASE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but there is a lag when you turn on the television. TV will turn off on it's own for inactivity, I guess. You must hold down the power button to ensure you completely turn off the tv, by clicking ok. Otherwise, it will simply be in standby mode. Have yet to figure out how to use the remote mic.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarliseH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL - 65" Class Q7 Q-Class QLED 4K HDR Smart TV wi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality . I love the recommendation. it has a beautiful quality screen

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JordyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Screen is decent, but googletv is terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are now on our second tcl q7 as the first one had several software and hardware issues (google os would not respond, screen started showing 3 little white dots) and was covered under warranty. Now, this secone one is also not that great. It is showing signs of weak processor speed and input lag from remote already. I have done several troubleshooting efforts to no avail. It feels like tcl put a lot of effort into the display, but went the cheap route on the processor. I will say that tcl customer service and warranty department were great and I appreciate the simple replacement. But I would not take a gamble on tcl until they fix google OS or make all of their TV’s Roku instead. I have a Hisense U7 as well as a Sony w google os and they both perfrom much better.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Electrodad,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prompt service, really happy with the quality of the tv, it was a great surprize for my husband!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MargaretF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Price/Benefit Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, somethings gets laggy however its a super product considering price/benefit.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RaulPerez,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Super slow

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality but tv gets very slow every couple weeks and needs to be reset

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ElijahC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for buck as a gamer. Plays Xbox at max specs. Sound is kind of hollow

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TrevorH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best Purchasable TV Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV rocks so good. The koala tee is absurd. I'm impressed every single day.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JesusP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love this product so far. Great visuals.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It had a good visuals great sounds and Google TV is awesome and easy to link up with my device.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Arun,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, excellent, ultra intelligent, modern and beautiful designer

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HelderJr,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Sound control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I turn sound bar volume on, it appears to override my TV volume control. I would like to see the TV remote control sound bar volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, bought as replacement to 6 series from 2018 and it performs very well. Google os is new to me and seems to work fast though it’s more complex than Roku TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had a TCL but it’s been good to me it’s a very great tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdgarP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Was very helpful in helping me pick out exactly what I needed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LloydP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is 2 years old and still works brand new. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Xxxzxxxxx xxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BurrW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the really good experience at this store. The sales man helped a lot to find the right TV and sound bar for my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equal quality per money spent. Not always do you get what you pay for these days but this purchase has lived up to the expectations.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TroyG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for sports and movies! Easy setup and the remote actually lights up unlike other remotes.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Elmoworld,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it has great graphics,its like your sitting in the theater

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support