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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,327 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is awesome. You will not regret it. Great purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SVin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tcl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bright picture I’m honestly really happy with my decision to get this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CesarH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Bang for your buck, no issues and easy configuration.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ClaudioG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality tv, easy operating system, would reccomend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdamIM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Regretting this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought less than 2 months ago and the tv has froze 3 times, to the point I had to unplug it and plug it back in. It also turns off randomly (no, theres no type of times or sleep modes turned on).

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Crowlon,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    NEED SOME HELP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need some assistance with operating the remote control and how to navigate the functions. Is there a manual? There were no instructions with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M.S.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is GREAT!!!The delivery went smoothly and techs were very knowledgable

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarilynS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The real deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love it I love it. I love it. I love it. I love it. I love it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TawanR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Well Done Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt have done a better job thanks best buy great products .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and amazing quality. Highly recommend this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    AVOID TCL! Bad CS, selling lemons

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid TCL at all cost, bought the 65 and 75 after strong recommendation from Best Buy assoc, they must be getting big perks from TCL because the tvs are pure junk. The 65 went bad after a month, flashing lines across the screen regardless of input, streaming, cable, dvd, gaming. Essentially a lemon. Best Buy wouldnt do anything even though I’m in their highest level of support, said I had to go thru TCL warranty. That’s where the nightmare really started. To save you time reading the summary is this: 28 emails, 6 videos of the problem and 10 pics sent, multiple phone calls, 8 weeks later after finally getting a replacement approved, still haven’t received the replacement. Oh and you’re responsible for recycling the bad tv. Customer aervice is a joke as are the tvs (75 now going out after only a few months). AVOID TCL AT ALL COSTS! They tvs are junk, their CS is brutal and Best Buy should be embarrassed to be selling their equipment. Check out non Best Buy reviews online on TCL and you’ll see thousands of others who have been scammed.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SLPA,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV under a Grand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL makes the best budget TVs and this one is probably the best I have seen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandinC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Frank h

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some figuring out but when I did it works perfectly

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FrancisH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase will definitely recommend great buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wanky,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!! Overall great value television

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good experience to buy from Best Buy store !!!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SaqrA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    65 TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price seemed reasonable. Sales person was very knowledgeable

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesT1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with loads of features you would commenly find on more expensive sets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super light. Reasonable price. Just in time for NFL.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErasmoA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TCL review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Hard to get rid of the soap opera look. Not nearly as crisp and detailed as the Bravia which i also have. Very confusing picture controls which default to Dolby picture for some unknown reason and if you dont know NOT select the auto Dolby version , you will wonder what happened to your options. No real direction book to speak of and the geeksquad team literally knew about 0 on setting up this tv...

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LeeR,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support