Customer Ratings & Reviews
- Model:
- 65Q750G
- |
- SKU:
- 6538137
Customer reviews
Rating 4.6 out of 5 stars with 1327 reviews
(1,327 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm impressed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?
I would recommend this to a friendRated 3 out of 5 stars
TCL- 65" Class Q7 Q-Class QLED HDR Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Picture was average to good, but there is no way a person can have a Sound Bar working & listen to audio going to headphones at the same time with standard configuration offered by TCL. Sony has it - TCL doesn't have it. I returned the TCL 65" TV & TCL Sound Bar & purchased a Sony 55" TV & Sony Sound Bar & woofer.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi lancdwl,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. We hope that you reconsider us in the future! Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with high refresh rate gaming on nvidia graphics cards
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
65” tcl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has been great value for the money. I’m please with the purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not great. Quite slow.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the 4 series, this has not been a huge upgrade. This thing has frozen twice in the two weeks we’ve had it requiring an unplug and restart. Apps are terribly slow. Picture is finicky. Kinda kicking myself for not simply getting another 4 series for half the price.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Brady,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. It's fast and the display looks great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DarylW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tcl q7 tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv comes in great with dolby vision its like u are there
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
Rated 2 out of 5 stars
Was hoping newer would be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most frustrating TV if you want to watch antenna TV. It will do everything possible to stop you. Once you do get to the antenna channel when you try to change it the TV will go back to the stupid internet channels. You also can do every combination of Bluetooth, Internal, even headphones. But you can't do internal speakers and optical out. Makes the TV almost worthless if you have surround sound.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RVT1,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice works as expected, haven't had any problems so far
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Worth my money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Exactly what i was looking for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Nice for the buck!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to this tv I had the TCl 5 series. Although, it annihilates that model I think the picture quality could be crisper compared to some mid range Samsung n lg models.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! There are various settings that can be adjusted to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dolby vision causes stuttering and cant be turned off
I would recommend this to a friendRated 3 out of 5 stars
TCL tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes is way too dark for indoor or night scenes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LeonardM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is average its always pixeling and glitching at best will be returning soon graphics arent horrible when working rught
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Faint 7-8 vertical lines across the entire screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially the picture looked okay. Then while playing The Finals on PS5 I noticed several faint black lines spanning the entire screen vertically. It was the bright backgrounds that exposed the flaws. Then I booted up some youtube videos with white backgrounds, and again, the lines were easy to spot and very distracting. From that point forward, I couldn't look at a solid brighter background and not notice about 7 vertical lines. They vanished into darker content and colors. Even for $700, this is too distracting for me and I'll be returning the set and picking up another brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RalphK,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
bot good for gamming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not like the image quality - but its way cheaper than better options. for watching the news and regular tv shows is ok. not god for gamming
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarceloP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Warranty scam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in July. Was hesitant to buy this brand but it was so much cheaper so I went for it. It's been fine, but yesterday it developed vertical lines on one side. Since it's still under warranty, I contacted TCL support. They say that the lines are caused by physical damage to the tv and therefore my warranty is voided. I can guarantee there was no physical damage to the tv. Definitely wish I stayed away from this brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ErinM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you're having issues with your TV. Physical damage would not be covered by the manufacturer's warranty. You can visit https://support.tcl.com/us/tclus-tv-warranty-information to find more information on our warranty requirements and limitations. We would be more than happy to try and help by look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Horrible purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a horrible purchase. I’ve had the tv for a little over a year. It started to randomly turn off. I did a factory reset, and now it is struggling to turn on. It should not have broke this quick
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Brandon,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Operating system
Rated 1 out of 5 stars
Won't Cast from Windows Computers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works well but won't cast from any Windows 11 computer. TCL customer support told me it "That issue is not our problem" even though they admitted it has an issue with the operating system being compatible with Windows 11 computers.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alex.
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Go With A Better Brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TCL Q7 TV in September, and by December, it stopped working. The screen completely failed—there’s audio, but no picture at all. The TV hasn't been touched since it was mounted on the wall on the first day I got it. I’m extremely disappointed with the quality of this TV and even more frustrated with how both Best Buy and TCL are handling the situation. I don’t want this TV “fixed”. I want a total refund. A product this expensive shouldn’t fail within months, and I’ve completely lost faith in this manufacturer. Save your money and buy from a more reliable brand. And choose a manufacturer that has more than a 1-year warranty on their TV's. It's obviously not meant to last.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Hakim,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support