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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,327 reviews
  • Rated 3 out of 5 stars

    Great Picture, Value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great. It does seem to reset video settings occasionally. No big deal and the interface is easy to navigate. Downloading apps very simple.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    I don’t see ‘4k’ except for on the box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have toyed with the setting for some time now and I have not seen ‘4k’ anywhere except on the box cover. I have hooked up my XBOX, PS5, and used 4k apps to test the 4k and it looks like a 65” 720 tv. I am very annoyed with this purchase and glad that it was a sale item and not full price. The interface has started slowing down recently as if I have connectivity issues (the tv is a few feet from the router). I tried to give a new brand a chance, but it failed my expectations.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Had high hopes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV didn't work. We had to get an old and smaller TV to watch the event in which the new TV was purchased. Still trying to get it to work, but will likely return it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wildfrog,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    good for movies not for sports

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture is nice but upset about the trail while watching sports. there is a trail behind a football or a baseball while watching games

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    So so dark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand all the glowing reviews about this TV. I am trading from a TCL 6-series 55" from 5 years ago that broke. The Q7 is unbelievably dark in comparison, and the glare is horrendous. I can barely see what's happening in a movie in my living room at night with normal lights on (was totally fine with my old 6-series). This TV is unusable and I'm returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Faulty Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on dispaly at store. Once set up was complete it started rebooting every 5 minutes. Impossible to watch anything. Turns out this is a known issue, no fix. Dont buy.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gallo,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not love the picture quality now that I've got the tv home. Everything has a gray tinge to it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jake,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent picture quality at a reasonable price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 65Q750G's picture quality is great thanks to local dimming. With local dimming it leverages the cheaper LED LCD technology to achieve the same concept as OLED by improving the contrast of blacks and dark colors. The results don't come close to OLED but it’s much less expensive. When viewed from a close distance, using the "Apple Original Films" production splash screen's fade to black as a reference, I can still see the blacks as a very deep dark gray or faintly illuminated black. Watching the same animation on my phone and tablet, which have OLED displays, the blacks are *completely* black and it looks like the screen is turned off. There is a knock on OLED technology though besides price: it is more susceptible to screen burn in than LED LCD displays. So, with local dimming, you can achieve something similar to OLED but with worry of screen burn-in, which occurs when a pixel remains static for too long, combined with heat. The 2 most popular formats of HDR are supported, Dolby Vision and HDR10. The colors are vibrant, and images are clear when viewed from a distance of at least 5 feet away from the TV. It looks so good that images on the home screen look like they're painted on. 4K content looks extremely GORGEOUS! Part of what helps with this is that the screen is matte, not glossy. It will still show reflections but it's resistant to them. When viewed from 4 feet away you begin noticing jagged edges. From 3 feet away you can start seeing individual pixels. Non 4K content looks great on it as well thanks to the uniformity of the brightness, the color depth, and the matte display. You'll still see fuzziness though, when viewed from close proximity, and most over-the-air and live TV streaming content is still in 720p or 1080i. ATSC 3.0 (marketed under the branding "NextGen TV") supports 1080p and up to 2160p 4K/120Hz but it's bleeding edge technology and many TV stations don't support it yet. I live in NYC and to my knowledge, there is only one station that supports ATSC 3.0, and it's a Korean language station that my TV antenna isn't even able to get reception for. I see no ATSC 3.0 or NextGen TV branding for this TV anywhere, so it's probably a safe assumption that it doesn't have a ATSC 3.0 tuner. There are 4 HDMI ports, but each have specific capabilities: Port 1: up to 4K/144Hz Port 2: up to 4K/120Hz Port 3: up to 4K/60Hz Port 4: up to 4K/60Hz; is also the ARC/eARC port It’s a shame that its ARC/eARC port is only HDMI 2.0 and only capable of up to 4K/60Hz. You can’t make use of HDMI 2.1 inputs on your AV receiver if you’re using one and get HDMI audio or HDMI-CEC for them at the same time. You’d need to plug the receiver to a HDMI 2.1 port, which doesn’t have ARC, so it won’t return sound over HDMI. To get sound, you’ll need to connect the optical port on the TV to your receiver. With this connection, you’ll lose HDMI-CEC so you can’t control the receiver’s volume with the TV’s remote. For PC gamers, the TCL 65Q750G supports FreeSync. The TCL 65Q750G is powered by Google TV so if you've already invested in the Android ecosystem, you may be very happy with it. It runs on TCL's AIPQ 3.0 processor. When I use the app, "DevCheck" to survey the hardware, it identifies the processor as a Mediatek MT5889, which is a 800MHz-1300MHz ARMv8 processor BUT the apps that are compatible with it are armeabi-v7a because it's a 32-bit processor. You will NOT be able to install 64-bit apps on it. I had no issues with playing 4K Dolby Vision content with Dolby Atmos. Every app I ran on it was quick, including loading times. I didn't experience any lag with navigation inside apps. I did experience occasional lag while navigating around Google TV's home screen. Be aware that it's a Google TV interface, which is based off Android TV, but heavily driven by promotional content, unlike a standard Android TV interface. Google TV's home screen is littered with content recommendations, that you CANNOT hide. Your personal library of apps is relegated to just a single row, with 7 app icons fully visible at one time for a total of 12 apps on that row. You have to navigate all the way to the last icon on that row to get the option to view your entire app library, and it's the only method to view it, unlike on a standard Android TV where you have a dedicated tab on the top of your home screen to view your entire library of apps. On Google TV, the Library tab only shows your purchased video content from Google's Play Store. It will NOT show your purchased apps. The Apps tab focuses on promotional video content. Your apps, just like on the home screen, is relegated to a single row of 7 app icons at a time. If you can get past this annoyance, it's essentially Android TV natively on your TV. You won't have to select a different input. The TV input *IS* Android TV unless you select the option to set the TV up as "Basic TV" (more on this later). You'll have access to Android TV's library of apps, as well as the ability to sideload standard Android apps, which usually require the use of a keyboard and mouse to use since they're not designed for TV remote use. The 65Q750G comes with 24GB of usable internal storage (from 32GB but 8GB is reserved for the system). With Google TV comes Google Assistant and Chromecast built-in. There is a physical switch for the TV’s microphone (for hand-free operation) on the bottom of the TV, to the left of the multi-function power button. If you turn off the microphone via the switch it will alert with 4 bright yellow LEDs that will remain on while the microphone is off. If you have another Google Assistant device in the same room, the 65Q750G has priority and will intercept all "Hey Google" commands, while intrusively interrupting the content you're watching by muting the volume and displaying the Google Assistant overlay over what you're watching. If you don't have a Google Assistant device in your room, it's arguably convenient because now you do have one. You can control your smart home devices (like light bulbs) or ask questions with your voice. Even if you have the TV’s microphone off, you can still use the microphone that’s on the remote. For owners of Google Assistant devices that don't want the TV to intercept commands, pay close attention during the initial TV setup and opt NOT to set up “Hey Google” when it asks. With Chromecast, you can cast Chromecast-enabled videos to the TV. Unlike mirroring, you don’t have to have the video playing or open on the device you’ve casted it from. If you set the TV up as "Basic TV" as opposed to "Google TV" during the initial TV setup, you will lose access to nearly all Android TV functions. You'll only have Live TV (which is the coaxial tuner input), HDMI inputs, and the preinstalled bundle of Android TV apps to access. Unfortunately, the 65Q750G is not compatible with Wi-Fi6 (802.11ax). For internet streaming, chances are your internet speeds won't even go as fast as Wi-Fi5 (802.11ac), never mind 6. But 6 still offers a more stable connection (particularly for distance away from router/access point), especially with multiple Wi-Fi devices in your area, so your connection reliability will only go as far as Wi-Fi5 on this TV. There is also an ethernet port for a wired network connection. The remote control is excellent! It's simple rectangle with curved edges that make it comfortable to hold, and lays flat on a table without wobbling. The build is a nice solid feeling plastic, and the buttons are pleasantly soft, shallow, but tactile, not gummy. The buttons on the remote are intuitive, and the branded media keys are well placed on the bottom, away from the main controls and shaped very differently so you don't accidentally press them. Every button also lights up automatically when its surroundings are dark. The battery compartment is a simple standard slide off compartment, and holds 2 AAA batteries. The remote is operated by Bluetooth (it has infrared too but I don’t know when it’s used) so you can control the TV without being in the line of sight of the TV. There are no dedicated media control buttons like Play, Pause, Forward/Next, or Rewind/Previous. These functions are only available on the remote via the "123" button inside apps when media is playing. Pressing this button displays on overlay on the bottom-right corner that auto-hides after 10 seconds of inactivity. This overlay has Play, Pause, Stop, Rewind, Settings, Forward, Red, Green, Yellow, and Blue functions selectable on-display as a substitute for physical buttons on the remote. The TV is mountable on a VESA 300x300 mount and uses 4 x M6 18mm screws, which thankfully are a common type and length of screw easily found in hardware stores, including national chain ones like Home Depot. These screws are not included with the TV. The screws that are included are meant for the TV stand, should you choose to use them. Curiously it does come with 2 x M6 16mm screws on the top 2 mount locations. For the safety of the TV, I don't advise using them for mounting since they're shorter than 18mm. It has a USB port that can be used for power and external USB storage BUT the port is only USB 2.0. Once again, not making it future proof. The USB 2.0 makes file transfers of large files like movies, extremely slow over a local network. You can use USB 3.0 external storage and transfer content to the drive from a capable PC, then plug it back into the TV when done, but this makes things more inconvenient. Pros: -Excellent picture quality, brightness, and contrast. -Excellent backlit remote that automatically lights up when dark and makes buttons look clearly and legible. -Google TV includes Google Assistant, Chromecast, and a vast library of apps from the Google Play Store Cons: -ARC/eARC port is HDMI 2.0 so inputs from a receiver is limited to 4K/60Hz if you want HDMI audio and HDMI-CEC for them -USB port is only USB 2.0 -Lack of options to customize home screen to show your content/apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned TV. Some colors pop to much. Live TV people faces to bright.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickW,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that this TV didn't fit your needs. There are various settings that can be adjusted to better fit your personal preference. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Crap manufacturing and bad retail business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have less than 40hrs using this product and it stopped turning on for no good reason. Just fricken stopped working hanging on the wall

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ClintonT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and a little over a month it stopped working. It will not connect to my internet. I have been in contact with TCL support. They can not provide the support to get it working. Im expecting since it has a one year warranty TCL will replace my TV with a new 65" TCL Google TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JefferyE,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture not a bright as other TV's. wish there was an easy way to activate sleep mode.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Judy,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. There are various settings available to help adjust the picture to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Never ever will I buy another GOOGLE device for my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unhappy with this purchase. Due to my hectic schedule I did not Have time to return it so I’m not sure what I will do about it. The picture Clariti is great but o so not like the google brand. My other smart TV’s are both Roku and I love the autonomy that ROKU provides me. If I had this to do over I would purchase a ROKU smart TV. GOOGLE IS SENSORING MY FAVORITE APPS. and I don’t like the QWERTY input keys as well. But main issue is googles agenda on information freedoms. This was delivered 3/16/24 so I’ve only had it for about 3 weeks. Rarely watch it as I’m rarely home but not interested in it due to the google controls.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sylvia,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Google TV is (perhaps u surprisingly) garbage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google TV part of this television is just an ad-delivery service. Utterly stupid that I can select my current subscription services and yet the tv shows me nothing but ads for shows and platforms I don't have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy messes up again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 weeks ago. Specifications says adjustable stand with TV. Nope. Best Buy says that they don't carry. Call TCL. TCL states that Best Buy is wrong because there is no adjustable stand that comes with TV. Must buy from outside source. TCL recommends Best Buy amend specs to state correct information.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HarryP,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any further assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Q for Quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL has done a fantastic job with this 65" QLED. I mounted the TV in my child room and believe both size and appearance are fantastic for a medium sized bedroom. Placed this nearer to the ground, and even though it is not curved, from sitting on the ground watching it there appears to be a depth to the display. The device is standard mount ready with 4-holes for affixing the mounting pieces. There are also 2 feet included if you prefer to stand the TV up, standard shaped feet coming out a couple inches both front and back. From time out of box to TV on, mounting included, 20-minutes. Smart TVs either have a manufacture based system or a servicer and this is my first TV with Google TV and I am pleased with the interface. I honestly wish some of my manufacture based systems were this instead. You do need a google account to enable the device and once WiFi is set up the TV will automatically update (automatic update feature can be turned off). Once updated and to the homepage, apps are easily accessible. Log-in process is standard for TV apps either having phone enabled login or typing on the TV, the TV is very responsive to remote clicks and the process of typing out an e-mail or password using the arrow keys does seem fast compared to some TVs. Internet hook-up seems to be the limiting factor when it comes to traversing between apps and available media. The 4K HD display is fantastic. The HDR10 notifies you when available and is evident in the images. QLED allows for darker blacks and brighter colors. Overall I found the picture pops, even the Disney movies look fantastic. The sound of this TV is impressive for a SmartTV compared to my previous TVs these past few years. I've become accustomed to requiring a soundbar or sound system to have good sound; however, this TV is Dolby Atmos equipped and the sound does match this advertisement. I had this TV set to 25% and it matches my other 65" at 50-55% sound with more clarity. Both myself and wife are pleased with display and sound overall. The TV has a 120Hz refresh rate which does allow for clear images, I watched a baseball game and noted clear picture with the players. The TV is equipped with AMD FreeSync Pro, which I am used to seeing with monitors. I have not had the opportunity to play games on this TV; but knowing it has this technology I can already predict I will not be disappointed. The TV has 4 HDMI inputs (including eARC if you need that surround sound/sound bar hook-up) allowing for multiple device hookup and one may also use Apple Airplay even with a Google enabled device. All in all, I am pleasantly surprised by the quality TCL has provided in this device as is my child as she watches her shows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    65 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Not compatible with the Xfinity setup apps.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with the picture having multiple grey shadow lines , very unhappy with my purchase

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonahS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Meh just meh.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have the t.v on quick start otherwise the picture quality would suffer noticeably and would have to reboot in order to restore the image quality. Now fast forward tv isn't even a year old, turned it on one day and I have a dead pixel or led in the middle of my screen.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JayD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Too dark, even after adjusting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this tv. However after watching a few movies one in particular (streamed Equalizer 3) it confirmed it wasn't for me. Each time I watched anything you couldn't even see the faces of the actors, background details etc.. w We tried adjusting the brightness and other features it still was a no go. Returning to the store and finding something else that may be better.

    No, I would not recommend this to a friend