Customer Ratings & Reviews

The TV didn't work. We had to get an old and smaller TV to watch the event in which the new TV was purchased. Still trying to get it to work, but will likely return it.

Tv looks great. It does seem to reset video settings occasionally. No big deal and the interface is easy to navigate. Downloading apps very simple.

Sometimes is way too dark for indoor or night scenes.

Looks good on dispaly at store. Once set up was complete it started rebooting every 5 minutes. Impossible to watch anything. Turns out this is a known issue, no fix. Dont buy.

Tv picture is nice but upset about the trail while watching sports. there is a trail behind a football or a baseball while watching games

The TV works well but won't cast from any Windows 11 computer. TCL customer support told me it "That issue is not our problem" even though they admitted it has an issue with the operating system being compatible with Windows 11 computers.

This was a horrible purchase. I’ve had the tv for a little over a year. It started to randomly turn off. I did a factory reset, and now it is struggling to turn on. It should not have broke this quick

The TCL 65Q750G's picture quality is great thanks to local dimming. With local dimming it leverages the cheaper LED LCD technology to achieve the same concept as OLED by improving the contrast of blacks and dark colors. The results don't come close to OLED but it’s much less expensive. When viewed from a close distance, using the "Apple Original Films" production splash screen's fade to black as a reference, I can still see the blacks as a very deep dark gray or faintly illuminated black. Watching the same animation on my phone and tablet, which have OLED displays, the blacks are *completely* black and it looks like the screen is turned off. There is a knock on OLED technology though besides price: it is more susceptible to screen burn in than LED LCD displays. So, with local dimming, you can achieve something similar to OLED but with worry of screen burn-in, which occurs when a pixel remains static for too long, combined with heat. The 2 most popular formats of HDR are supported, Dolby Vision and HDR10. The colors are vibrant, and images are clear when viewed from a distance of at least 5 feet away from the TV. It looks so good that images on the home screen look like they're painted on. 4K content looks extremely GORGEOUS! Part of what helps with this is that the screen is matte, not glossy. It will still show reflections but it's resistant to them. When viewed from 4 feet away you begin noticing jagged edges. From 3 feet away you can start seeing individual pixels. Non 4K content looks great on it as well thanks to the uniformity of the brightness, the color depth, and the matte display. You'll still see fuzziness though, when viewed from close proximity, and most over-the-air and live TV streaming content is still in 720p or 1080i. ATSC 3.0 (marketed under the branding "NextGen TV") supports 1080p and up to 2160p 4K/120Hz but it's bleeding edge technology and many TV stations don't support it yet. I live in NYC and to my knowledge, there is only one station that supports ATSC 3.0, and it's a Korean language station that my TV antenna isn't even able to get reception for. I see no ATSC 3.0 or NextGen TV branding for this TV anywhere, so it's probably a safe assumption that it doesn't have a ATSC 3.0 tuner. There are 4 HDMI ports, but each have specific capabilities: Port 1: up to 4K/144Hz Port 2: up to 4K/120Hz Port 3: up to 4K/60Hz Port 4: up to 4K/60Hz; is also the ARC/eARC port It’s a shame that its ARC/eARC port is only HDMI 2.0 and only capable of up to 4K/60Hz. You can’t make use of HDMI 2.1 inputs on your AV receiver if you’re using one and get HDMI audio or HDMI-CEC for them at the same time. You’d need to plug the receiver to a HDMI 2.1 port, which doesn’t have ARC, so it won’t return sound over HDMI. To get sound, you’ll need to connect the optical port on the TV to your receiver. With this connection, you’ll lose HDMI-CEC so you can’t control the receiver’s volume with the TV’s remote. For PC gamers, the TCL 65Q750G supports FreeSync. The TCL 65Q750G is powered by Google TV so if you've already invested in the Android ecosystem, you may be very happy with it. It runs on TCL's AIPQ 3.0 processor. When I use the app, "DevCheck" to survey the hardware, it identifies the processor as a Mediatek MT5889, which is a 800MHz-1300MHz ARMv8 processor BUT the apps that are compatible with it are armeabi-v7a because it's a 32-bit processor. You will NOT be able to install 64-bit apps on it. I had no issues with playing 4K Dolby Vision content with Dolby Atmos. Every app I ran on it was quick, including loading times. I didn't experience any lag with navigation inside apps. I did experience occasional lag while navigating around Google TV's home screen. Be aware that it's a Google TV interface, which is based off Android TV, but heavily driven by promotional content, unlike a standard Android TV interface. Google TV's home screen is littered with content recommendations, that you CANNOT hide. Your personal library of apps is relegated to just a single row, with 7 app icons fully visible at one time for a total of 12 apps on that row. You have to navigate all the way to the last icon on that row to get the option to view your entire app library, and it's the only method to view it, unlike on a standard Android TV where you have a dedicated tab on the top of your home screen to view your entire library of apps. On Google TV, the Library tab only shows your purchased video content from Google's Play Store. It will NOT show your purchased apps. The Apps tab focuses on promotional video content. Your apps, just like on the home screen, is relegated to a single row of 7 app icons at a time. If you can get past this annoyance, it's essentially Android TV natively on your TV. You won't have to select a different input. The TV input *IS* Android TV unless you select the option to set the TV up as "Basic TV" (more on this later). You'll have access to Android TV's library of apps, as well as the ability to sideload standard Android apps, which usually require the use of a keyboard and mouse to use since they're not designed for TV remote use. The 65Q750G comes with 24GB of usable internal storage (from 32GB but 8GB is reserved for the system). With Google TV comes Google Assistant and Chromecast built-in. There is a physical switch for the TV’s microphone (for hand-free operation) on the bottom of the TV, to the left of the multi-function power button. If you turn off the microphone via the switch it will alert with 4 bright yellow LEDs that will remain on while the microphone is off. If you have another Google Assistant device in the same room, the 65Q750G has priority and will intercept all "Hey Google" commands, while intrusively interrupting the content you're watching by muting the volume and displaying the Google Assistant overlay over what you're watching. If you don't have a Google Assistant device in your room, it's arguably convenient because now you do have one. You can control your smart home devices (like light bulbs) or ask questions with your voice. Even if you have the TV’s microphone off, you can still use the microphone that’s on the remote. For owners of Google Assistant devices that don't want the TV to intercept commands, pay close attention during the initial TV setup and opt NOT to set up “Hey Google” when it asks. With Chromecast, you can cast Chromecast-enabled videos to the TV. Unlike mirroring, you don’t have to have the video playing or open on the device you’ve casted it from. If you set the TV up as "Basic TV" as opposed to "Google TV" during the initial TV setup, you will lose access to nearly all Android TV functions. You'll only have Live TV (which is the coaxial tuner input), HDMI inputs, and the preinstalled bundle of Android TV apps to access. Unfortunately, the 65Q750G is not compatible with Wi-Fi6 (802.11ax). For internet streaming, chances are your internet speeds won't even go as fast as Wi-Fi5 (802.11ac), never mind 6. But 6 still offers a more stable connection (particularly for distance away from router/access point), especially with multiple Wi-Fi devices in your area, so your connection reliability will only go as far as Wi-Fi5 on this TV. There is also an ethernet port for a wired network connection. The remote control is excellent! It's simple rectangle with curved edges that make it comfortable to hold, and lays flat on a table without wobbling. The build is a nice solid feeling plastic, and the buttons are pleasantly soft, shallow, but tactile, not gummy. The buttons on the remote are intuitive, and the branded media keys are well placed on the bottom, away from the main controls and shaped very differently so you don't accidentally press them. Every button also lights up automatically when its surroundings are dark. The battery compartment is a simple standard slide off compartment, and holds 2 AAA batteries. The remote is operated by Bluetooth (it has infrared too but I don’t know when it’s used) so you can control the TV without being in the line of sight of the TV. There are no dedicated media control buttons like Play, Pause, Forward/Next, or Rewind/Previous. These functions are only available on the remote via the "123" button inside apps when media is playing. Pressing this button displays on overlay on the bottom-right corner that auto-hides after 10 seconds of inactivity. This overlay has Play, Pause, Stop, Rewind, Settings, Forward, Red, Green, Yellow, and Blue functions selectable on-display as a substitute for physical buttons on the remote. The TV is mountable on a VESA 300x300 mount and uses 4 x M6 18mm screws, which thankfully are a common type and length of screw easily found in hardware stores, including national chain ones like Home Depot. These screws are not included with the TV. The screws that are included are meant for the TV stand, should you choose to use them. Curiously it does come with 2 x M6 16mm screws on the top 2 mount locations. For the safety of the TV, I don't advise using them for mounting since they're shorter than 18mm. It has a USB port that can be used for power and external USB storage BUT the port is only USB 2.0. Once again, not making it future proof. The USB 2.0 makes file transfers of large files like movies, extremely slow over a local network. You can use USB 3.0 external storage and transfer content to the drive from a capable PC, then plug it back into the TV when done, but this makes things more inconvenient. Pros: -Excellent picture quality, brightness, and contrast. -Excellent backlit remote that automatically lights up when dark and makes buttons look clearly and legible. -Google TV includes Google Assistant, Chromecast, and a vast library of apps from the Google Play Store Cons: -ARC/eARC port is HDMI 2.0 so inputs from a receiver is limited to 4K/60Hz if you want HDMI audio and HDMI-CEC for them -USB port is only USB 2.0 -Lack of options to customize home screen to show your content/apps

I purchased the TCL Q7 TV in September, and by December, it stopped working. The screen completely failed—there’s audio, but no picture at all. The TV hasn't been touched since it was mounted on the wall on the first day I got it. I’m extremely disappointed with the quality of this TV and even more frustrated with how both Best Buy and TCL are handling the situation. I don’t want this TV “fixed”. I want a total refund. A product this expensive shouldn’t fail within months, and I’ve completely lost faith in this manufacturer. Save your money and buy from a more reliable brand. And choose a manufacturer that has more than a 1-year warranty on their TV's. It's obviously not meant to last.

Do not love the picture quality now that I've got the tv home. Everything has a gray tinge to it.

did not like the image quality - but its way cheaper than better options. for watching the news and regular tv shows is ok. not god for gamming

Returned TV. Some colors pop to much. Live TV people faces to bright.

Shuts off on its own and have to restart. This started happening recently.

I have toyed with the setting for some time now and I have not seen ‘4k’ anywhere except on the box cover. I have hooked up my XBOX, PS5, and used 4k apps to test the 4k and it looks like a 65” 720 tv. I am very annoyed with this purchase and glad that it was a sale item and not full price. The interface has started slowing down recently as if I have connectivity issues (the tv is a few feet from the router). I tried to give a new brand a chance, but it failed my expectations.

I dont understand all the glowing reviews about this TV. I am trading from a TCL 6-series 55" from 5 years ago that broke. The Q7 is unbelievably dark in comparison, and the glare is horrendous. I can barely see what's happening in a movie in my living room at night with normal lights on (was totally fine with my old 6-series). This TV is unusable and I'm returning it.

picture not a bright as other TV's. wish there was an easy way to activate sleep mode.

The Google TV part of this television is just an ad-delivery service. Utterly stupid that I can select my current subscription services and yet the tv shows me nothing but ads for shows and platforms I don't have.

I am unhappy with this purchase. Due to my hectic schedule I did not Have time to return it so I’m not sure what I will do about it. The picture Clariti is great but o so not like the google brand. My other smart TV’s are both Roku and I love the autonomy that ROKU provides me. If I had this to do over I would purchase a ROKU smart TV. GOOGLE IS SENSORING MY FAVORITE APPS. and I don’t like the QWERTY input keys as well. But main issue is googles agenda on information freedoms. This was delivered 3/16/24 so I’ve only had it for about 3 weeks. Rarely watch it as I’m rarely home but not interested in it due to the google controls.

Not the best. Not compatible with the Xfinity setup apps.

I bought this TV and a little over a month it stopped working. It will not connect to my internet. I have been in contact with TCL support. They can not provide the support to get it working. Im expecting since it has a one year warranty TCL will replace my TV with a new 65" TCL Google TV.