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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,327 of 1,327 reviews
  • Rated 5 out of 5 stars

    Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice. The 4K channels are extraordinary.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Wet f hi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send to I is r5 I nf chex fob vs ru in I he cv I he

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shead,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 65" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, will have to see how long it lasts.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi mac49,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t use the Xfinity Stream app. So I still have to buy a Roku. Now it takes 3 remotes to watch tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike,

      Thank you for taking the time to provide your feedback. App availability is typically dictated by the app provider. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    No Hulu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing apps like Hulu, the main app I use. Researching online says it’s suppose to have it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Drew,

      Thank you for taking the time to provide your feedback. The Hulu app should definitely be available to download from the app store. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Not 120hz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fyi - this tv does not have a 120hz refresh rate

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Logan,

      Thank you for taking the time to provide your feedback. This TV supports powerful new HDMI features, including eARC, Variable Refresh Rate, Game Accelerator 240, etc. HDMI 1 is capable of 4K/144Hz and HDMI 2 is capable of 4K/120Hz. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv defective after 2 months of use very disappointed

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarrellD,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support