Customer Ratings & Reviews

At first the tv was great. I have to restart apps, remote is not responsive at times. The quality is good but it is my least favorite tv in my home. I will be replacing sooner than later. Too late to return.

Love it love the service love the credit card love the merchandise

Great picture and the gaming settings are pretty cool!!

Great TV. Been using it for awhile and still love it.

Love my new tv! Came with a free trial of apple tv, fubo and a discount for NFL Sunday Ticket

Do not buy from this company. I had the tv for 10 months before the screen randomly went black and wouldn’t work anymore. This had came after months of it randomly turning off and losing audio multiple times, causing me to have to unplug and plug the tv back in. I called TCL and emailed them daily for a month and was escalated to a manager before they finally sent a technician out to fix the tv. The technician was great but he was a contractor and worked for a different company TCL partnered with. I am glad that the tv is fixed now but I will never be buying another TCL product because of their terrible customer service and treatment of their customers.

This TV is awesome. I am absolutely loving it. Thank you Best Buy.

Exactly what I wanted for exactly what I wanted to spend.

Great TV really simple user interface, and the screen quality is very nice

Okay, let me start by saying I have all TCL TVs in my house, from all the way back to the old 4 series. So I've got some knowledge of how good or bad they could be, but here goes. This is a flat out amazing TV, and you will not be disappointed if you think you HAVE to buy a Mini LED to get great quality. In fact, this is what I would recommend being 95% get to improve their viewing pleasure at home or office. QLED is amazing technology, and often gets overlooked by some that might feel they need to spend more. This screen has fantastic viewing angles, and looks crystal clear no matter how you watch it. Blacks are deep, and colors pop. Movies really stand out in a dark room, so dim the lights. It has very thin bezels, and almost seems borderless at times. The first thing I did was going into settings on the top right, and change the picture profile. I suggest you do the same, because auto HDR was turned off by default when I took a look. Setting up your screen for your eyes is important, so make sure you do that first. Speaking of setting it up, it's fast if you have your smartphone with you ready to go. If you don't have a smartphone, you can't still set it up quickly by skipping through. Connecting to Wi-Fi was swift, and I had no issues at all. I would normally mount it on the wall, but decided to put this one on a bedroom stand. My only gripe with most TVs today, is the sound quality. Speakers are decent and will please nearly everyone that has to use the. BUT, I highly recommend you get a sound bar and sub woofer setup, you thank yourself. This TV like most today, has ARC, and optical. So it's gonna sound amazing when you connect.

The quality of the TV is good, the remote is a bit confusing.Try to get just the basic is challenging.

Purchased as open box noted as in excellent condition. didn't come with remote. Wasn't able to test out at home until after refund window closed due to family emergency. Screen turns on but screen is dark blue and so blurry you can't navigate anything. I think it may be stuck in a some weird store display mode but TCL and Best Buy customer support don't seem to understand that and are unhelpful

Damaged. Had to wait for internet to be installed in new home and when it was and the tv was updated it so we could use it, the screen has internal damage inside/ behind of the glass/plastic. Can only see the damage when its on a light colored screen. Can see it when its off. You cant even see from the black start up sceen/update required. Called BestBuy and they said its 2 days past 14 day, no exchange. They dont care about the customer. Also Bestbuy employee loaded the tv wrong in the truck but i think from the looks of it, its manufacturer error.

This TV has a lot of great features for the price point. Aside from standard stuff like Netflix and YouTube, I use it for console gaming. The direct backlight makes a huge difference along with vivid colors and refresh rates. I highly recommend it if you have the money, instead of just going for as big of a tv as you can get while sacrificing quality. WORTH IT. Sound quality is also very nice, don’t feel like I need a soundbar or anything like that. A huge plus is that the buttons on the remote light up when the remote senses motion. Also, dedicated youtube and Netflix shortcut buttons (among others) on remote. Tv is also quick in terms of loading apps and all that.

I just bought this TV 3 days ago, it got delivered today I turned it on and started to set it up I can’t get passed the update screen it has restarted 6 times! And keeps re downloading but won’t go past the update screen and keeps starting over I’m very unhappy

My tv came out of the box bent. The screen works fine but light leaks from the side.

The picture quality is bright, colorful, and sharp thanks to the Mini-LED and QLED combo. HDR movies look fantastic, and casual gaming on PS5 feels super smooth with the 120Hz refresh rate. Google TV was not the easiest for me to set up and I do stream everything on the PS5 so I didn’t play around with it too much. The sound is decent, though I still hooked it up to a soundbar which helps. Sleek design, great performance, and a lot of features for under $1,000. I did a few hour of research and I highly recommend the QM7. I do not have any buyers remorse. Install was a quick 2 person job. I recommend getting a tv mount the moves so you don’t have to worry about getting the tv center on a wall, it’s bigger than I thought it would be.

Although TCL is a relative new brand compared to the big three, I was impressed with the TV itself. The colors are nice and vibrant, the highlights are bright, and the blacks are deep. The biggest thing for me is the contrast, this is likely due to the backlight having local dimming. This TV has been great so far. Not to mention the price for what you get. Very impressed with it and it has all the ports and high refresh rate for gaming (just make sure you get the right HDMI cable). I am happy with my purchase.

Stepping into the visual feast served up by the TCL 65" Q7 QLED TV is akin to opening a window to a world where colors burst with vivacity, and every scene whispers a promise of cinematic brilliance. The moment I powered on this marvel of technology, I knew I was in for an extraordinary journey through pixels and soundscapes that would redefine my home entertainment.The design itself is a testament to elegance — sleek, with an almost ethereal bezel that allows the 4K display to stretch its wings across my living room wall. It's not just a TV; it's a centerpiece, a conversation starter, and a portal to other realms.With the QLED technology at its heart, the display is a riot of colors that are as true to life as nature intended. The blacks are deep, the kind that swallows light and offers a contrast that makes every color pop with an intensity that's almost tactile. The HDR brightens up the darker scenes, ensuring that no detail is left behind, a vital feature for a cinephile who relishes in the nuance of shadow and light.Google TV integration is like having a knowledgeable concierge at your fingertips, always ready to suggest the next binge-worthy show or unearth a classic gem I had missed. The user interface is intuitive, a seamless experience that keeps content king without the clutter of complex menus.But what truly sets the TCL 65" Q7 apart is the aural experience. The sound is crisp, clear, and enveloping, creating an audio atmosphere that matches the visual splendor. It's as if every chord and dialogue has been fine-tuned to resonate with the viewer's soul.In the weeks I've spent with this television, it has transformed my viewing habits. The 4K resolution has spoiled me to a point where anything less feels like a disservice to the art of filmmaking. Gaming on this TV is an epic encounter, with each frame a canvas where the game's graphics strut their glorious stuff.In conclusion, the TCL 65" Class Q7 QLED 4K HDR Smart TV is not just an electronic device; it is the maestro of a symphony played in light and sound, a window to new experiences, and a testament to the marvels of modern technology. For anyone looking to be swept away into a world where every show, movie, and game is presented in its finest form, this TV is not just a smart choice; it's the only choice.

I replaced my old tv with the 65" Q7 QLED while on sale. I must say what an upgrade from my five-year-old LG QLED that was going bad in that short period. I looked at all the major brands and was considering another LG then saw this one at half the price and decided to give it a try. I have only had it about three weeks but have to say wow! This tv is great at this price point. To me it matches the picture and color of any of the higher priced sets and has all the features of the others. I don't know how they can produce this high quality tv for the money! I would certainly recommend this to anyone looking for a new tv.