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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 65" Class Q7 Series QLED 4K UHD HDR Smart TV (2023) for its exceptional picture quality, vibrant color, and smooth refresh rate, making it great for gaming. Many also appreciate its ease of use and reasonable price. However, some customers have expressed concerns regarding the remote control and the reliability and stability of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,333 reviews
  • Rated 1 out of 5 stars

    Broken TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv came out of the box bent. The screen works fine but light leaks from the side.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi exxzy,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great tv for a great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is bright, colorful, and sharp thanks to the Mini-LED and QLED combo. HDR movies look fantastic, and casual gaming on PS5 feels super smooth with the 120Hz refresh rate. Google TV was not the easiest for me to set up and I do stream everything on the PS5 so I didn’t play around with it too much. The sound is decent, though I still hooked it up to a soundbar which helps. Sleek design, great performance, and a lot of features for under $1,000. I did a few hour of research and I highly recommend the QM7. I do not have any buyers remorse. Install was a quick 2 person job. I recommend getting a tv mount the moves so you don’t have to worry about getting the tv center on a wall, it’s bigger than I thought it would be.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Aceinhat,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing TV, Great HDR, Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although TCL is a relative new brand compared to the big three, I was impressed with the TV itself. The colors are nice and vibrant, the highlights are bright, and the blacks are deep. The biggest thing for me is the contrast, this is likely due to the backlight having local dimming. This TV has been great so far. Not to mention the price for what you get. Very impressed with it and it has all the ports and high refresh rate for gaming (just make sure you get the right HDMI cable). I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL 65" QLED Q7 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stepping into the visual feast served up by the TCL 65" Q7 QLED TV is akin to opening a window to a world where colors burst with vivacity, and every scene whispers a promise of cinematic brilliance. The moment I powered on this marvel of technology, I knew I was in for an extraordinary journey through pixels and soundscapes that would redefine my home entertainment.The design itself is a testament to elegance — sleek, with an almost ethereal bezel that allows the 4K display to stretch its wings across my living room wall. It's not just a TV; it's a centerpiece, a conversation starter, and a portal to other realms.With the QLED technology at its heart, the display is a riot of colors that are as true to life as nature intended. The blacks are deep, the kind that swallows light and offers a contrast that makes every color pop with an intensity that's almost tactile. The HDR brightens up the darker scenes, ensuring that no detail is left behind, a vital feature for a cinephile who relishes in the nuance of shadow and light.Google TV integration is like having a knowledgeable concierge at your fingertips, always ready to suggest the next binge-worthy show or unearth a classic gem I had missed. The user interface is intuitive, a seamless experience that keeps content king without the clutter of complex menus.But what truly sets the TCL 65" Q7 apart is the aural experience. The sound is crisp, clear, and enveloping, creating an audio atmosphere that matches the visual splendor. It's as if every chord and dialogue has been fine-tuned to resonate with the viewer's soul.In the weeks I've spent with this television, it has transformed my viewing habits. The 4K resolution has spoiled me to a point where anything less feels like a disservice to the art of filmmaking. Gaming on this TV is an epic encounter, with each frame a canvas where the game's graphics strut their glorious stuff.In conclusion, the TCL 65" Class Q7 QLED 4K HDR Smart TV is not just an electronic device; it is the maestro of a symphony played in light and sound, a window to new experiences, and a testament to the marvels of modern technology. For anyone looking to be swept away into a world where every show, movie, and game is presented in its finest form, this TV is not just a smart choice; it's the only choice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support

  • Pros mentioned:
    Color, Picture quality, Price

    Rated 5 out of 5 stars

    Great Set! Buy it if looking for a quality TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old tv with the 65" Q7 QLED while on sale. I must say what an upgrade from my five-year-old LG QLED that was going bad in that short period. I looked at all the major brands and was considering another LG then saw this one at half the price and decided to give it a try. I have only had it about three weeks but have to say wow! This tv is great at this price point. To me it matches the picture and color of any of the higher priced sets and has all the features of the others. I don't know how they can produce this high quality tv for the money! I would certainly recommend this to anyone looking for a new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Price

    Rated 5 out of 5 stars

    Fantastic Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaed this unit to replace a living room TV. We are super impressed with this TV for the price point. Beautiful and bright screen with different settings you can adjust to your liking. Pre-calibration out of the box is not great but you can adjust the picture settings once you set up and works well. We also use an external soundbar but we noticed the tv Sound is good. Whar we also loved was the brightness of this TV which was something we were looking for. Get this on sale if you just need a replacement and don't need all the super expensive bells and whistles that come with higher end models. This is a fantastic TV with some great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Tcl 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price. Excellent picture. 120htz. Has a game mode for ps5. I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    TCL - 65 Class Q7 series QLED 4K UHD HDR (2023)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality on this tv is amazing, love watching movies on this tv. everything crispy clear and runs at up to 144htz on HDMI 1 and 120htz on HDMI 2. On Hdmi 3 and 4 runs at 60htz. Its great for gaming and movie viewing is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL Superior to Samsung and some OLED's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looked better than some oled TVs that I saw in the store. It's QLED so it is not as vulnerable to damage from sunlight. It's absolutely gorgeous and beautiful. The colors really pop and graphics are really good. There is no fuzziness or lag. It's crystal clear and so smooth. Anime looks different like a work of art and real movies look more realistic. The sound is decent. It's definitely loud. The quality of the sound is good, but it will not beat or match a sound system. This is a $500 TV that is better than some oleds though. I personally like the remote. It's very simple and also glows for visibility in the dark. The TV has some weight to it around 50Lbs, but it's light enough to pick up. It will just require some help because it's so large at 65 inches so it's awkward to hold. I'm 5'3 and 115lbs, but was still able to do it solo so it's not impossible just uncomfortable and straining. I usually use Roku, but this time I just used the TVs default UI instead and found it to be very easy to navigate and enjoyable. It sends comparable to roku.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    So far, so good. Seems to be a nice TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I read a few reviews that this TV had some problems with them breaking within a few months, but I bought it with Best Buy's warranty plan, so I was less fearful. I've had the TV for two months and so far so good. We are using the TV as a monitor paired to a RTX 5070 Ti graphics card since the TV has 144Hz refresh rate. Honestly, this TV has a ton of features that cost a ton versus LG or Samsung, etc. The picture is clear and crisp and does great for video games. I think we paid $559 for the 65 inch version. This TV is used pretty much extensively for gaming, but it is a Google TV so the interface is nice and easy to use and setup. The included remote is nice and simple to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Next Gen Console Ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we were looking for in a TV, delivered for an affordable price. I shop specs, not brands, and after narrowing it down to this TV, I knew nothing else could compare. Absolutely perfect picture, stunning quality. No problems with unboxing or mounting. We bought it to pair it with an Xbox Series X, and wanted 4k resolution, 120Hz, HDR. Delivered wonderfully on all fronts. I haven't tested the audio on this, since opting for a seperate speaker system.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Bought it mostly for the upgrade to my gaming setup. Has HDR and VRR for the newer games. Has a “game mode” that tracks your FPS, and helps you find the best picture. Easy to set up and the picture looks great. There is a lot of settings to mess with, takes a couple days to settle in to what you like. Once you do though the difference is insane. Comes with a Google Assitant which is handy. Would definitely reccomend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ZacC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Well worth it, enjoy every bit of it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this TV for almost exactly one year now and love it. The picture quality and brightness are worlds better than our last 4K TV which was about 5 years old. I did a bunch of research and the overall consensus was that this was the TV to go with if you aren’t looking to upgrade to OLED. I didn’t want to risk screen burn in (people in my house tend to leave TV’s on when not in use, to my annoyance), and didn’t want the OLED price point. I gave it 5 stars because of how much I enjoy it, the ONLY thing that I think could be improved is the speaker quality, but most people like us should know by now that the only way to get actual good sound is to use external speakers or a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv!! Color is great. Sound is fantastic. Easy to use remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Best TV value ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a steal for the price, image is great, high refresh rate, great non laggy android tv performance and plenty of dimming zones makes this tv perfect for tv and gaming. The only reason this does not get 5 stars is because TCL is trying to push their version of smart home and free channels too hard by taking up a ton of buttons on the remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Seanfan,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality at an Affordable Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q7 65" TV offers strong picture quality for its price, thanks to its QLED technology, which provides vibrant colors, deep blacks, and good contrast. It supports 4K resolution and HDR10+, making it a solid choice for streaming content. The TV also runs on Google TV, offering a smooth interface and easy access to popular streaming apps. While the sound quality is adequate for casual viewing, external speakers may be needed for a more immersive audio experience. Overall, the TCL Q7 provides good value for those seeking a large 4K TV with solid performance at an affordable price, though it may not match the premium features of higher-end models.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture and Audio Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, the picture and sound quality is brilliant and as good as it could be, given the budget. TV was delivered on time and it was actually recommended by one of the store sales representatives.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The quality is better then the price! Very happy with it for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good TV for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv no problems so far. The color is good the only thing that could be better is the viewing angles.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Refresh rate

    Rated 4 out of 5 stars

    Worth the money! Give this tv a chance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV well worth the money. Some games for little laggy until I turn on the accelerated refresh rate. Great pictire! Great colors! Love it!

    I would recommend this to a friend
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