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Customer Ratings & Reviews

$499.99
Save $400
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 414 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its picture quality and brightness. Users also appreciate the easy setup process and the design, including positive feedback on the remote. The TV's lightweight nature further contributes to its ease of installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 414 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price ---- good picture and sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the tv and picture quality very much. It was more difficult to set up than I had anticipated. There are still things I can't figure out about the tv. It had been several years since I had purchased a tv, so I guess a lot has changed. Overall, the tv is good so far.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarbaraP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL tv 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent tv. I enjoy watching my shows and would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a great TV Not delivering until September but anxious to see how it will perform

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DonaB,

      Thank you for taking the time to provide your feedback. We hope that you enjoy your TV! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    consumer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. The instore service was seamless, later follow up at a price change also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is Bangin!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Excellent service. Will be back to buy best at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was easy and the people very friendly. Thank you, Diane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited over 20 years to get a tv upgrade and I have no idea why I have waited so long. Although there was issues in the beginning where I had a dead pixel after swapping the unit I have yet to experience any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the TV. This replaced an old 2012 Vizio that wasn’t very smart. Heard good things about TCL. I’m sure it does more than I know of just yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the money. Sound isn’t the greatest but I have other speakers for that. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ana Inzunza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Delivery was on time they were very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tcl tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good for the price i’ve been having some problems with the lag but otherwise it’s still good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tony,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    solid tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. great picture. easy to navigate. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl 65in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sound a bit raspy. i had to add words for minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. can be set on mantle or wall mount very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was terrific. Asked what we looking for, and explained options, so we got exact features needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny was absolutely amazing! So informative and personable when helping us with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good TV. It's clear. I think the sound on this TV is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money. Excellent packaging. Easy to set up for novice

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PhilipG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    software issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely picture, but had a problem with the TV intermittently, powering off. TCL had me try some things, like removing the batteries out of the remote, system reset, but nothing fixed the problem. Returned..

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Photostar,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this further and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support