Customer Ratings & Reviews
- Model:
- 65QM5K
- |
- SKU:
- 6625874
Customer reviews
Rating 4.7 out of 5 stars with 414 reviews
(414 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its picture quality and brightness. Users also appreciate the easy setup process and the design, including positive feedback on the remote. The TV's lightweight nature further contributes to its ease of installation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product I will recommended to all my family and friends, we are very happy on this choice
I would recommend this to a friendRated 4 out of 5 stars
Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok a little screen tearing but other than that it’s cool.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisW, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great picture with an affordable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.top choice for anyone wanting premium features and great performance at a reasonable price. Perfect for movies, sports, and gaming.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi mohdmhanna,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 65" QM5K TV offers a great picture with vibrant colors and good contrast for its price point. However, a significant drawback is that the Roku CEC shutdown function does not work, meaning you'll likely need separate remotes to power off both devices.
I would recommend this to a friendRated 5 out of 5 stars
Best 65’ tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever owned I highly recommend this over and tv this size in the market
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GregoryP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
This is a Great TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something that had decent Black saturation without sringing for an OLED TV & this one does a really good job.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service from the sales wearing samsung shirt ;) she’s not biased and helped us a lot with what we need
I would recommend this to a friendRated 5 out of 5 stars
Fantastic price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, you can't argue with the incredible bargain, especially considering the fantastic price!
I would recommend this to a friendRated 4 out of 5 stars
Easily worth the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product that’s easy to use. Auto-sync’d with surround sound and delivers a great picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slight mix up amd we had to pick up feom another store but overall good experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sarah, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Okay TV. Dead Pixel on Screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV requires some adjustments to settings after unboxing. Particularly with the sound and picture modes. In addition l, TV had a single dead pixel at the bottom right hand corner.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Forrest,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Nice upgrade from the 5 year old 55” one I had! Also got it on a really good sale
I would recommend this to a friendRated 5 out of 5 stars
Bonus Room Tv for the wife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv and even better price love it replaced a OLD 43" we are looking at buying another one
I would recommend this to a friendRated 4 out of 5 stars
New television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a solid television for the price. If I had to do over, I might pay a little more for a better picture.
I would recommend this to a friendRated 5 out of 5 stars
QLED is Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV .I really suggest getting this one if in need for a bedroom tv
I would recommend this to a friendRated 5 out of 5 stars
Center of attention
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and good looking. User friendly and light, easy to set up
I would recommend this to a friendRated 5 out of 5 stars
Great new TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and picture!!!! Very good service and support from Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
TCL65” smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4the TCL tv! Great quality for the money!
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother-in-law and she loves it.
I would recommend this to a friendRated 3 out of 5 stars
Slow processor.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is kinda slow, it takes 5 or 6 seconds for the picture to reach high definition when I'm watching the tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ArronB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support





















