Customer Ratings & Reviews
- Model:
- 65QM5K
- SKU:
- 6625874
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its picture quality and brightness. Users also appreciate the easy setup process and the design, including positive feedback on the remote. The TV's lightweight nature further contributes to its ease of installation.
This summary was generated by AI based on customer reviews.
Great tv
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Not really suitable for Gaming but great for watching movies and streaming.
I would recommend this to a friendNice Mini-Led for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brightness and color contrast for under 600 bucks. Really cant be the value from this.
I would recommend this to a friendgreat tv for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great display but working out configuration with firestick and surround sound. Some issues but working through them.
I would recommend this to a friendService
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, the picture could have been a little better but for the price was good.
I would recommend this to a friendGood picture, poor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, the picture is very good. I do not recommend this tv unless you intend to use a sound bar. The tv's speakers are very tinny, and the sound controls in the control panel belong on a $99 Hisense.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SkiBum,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
starter tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good entry level tv if you wanna mini led display :)
I would recommend this to a friendQulity product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV gives you a lot of options for the price point.
I would recommend this to a friendBad sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound keeps going into an echo when you change channels or it goes to a commercial
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GaryV,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
didn't receive YouTube premium
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came and bought it for cash. This TV came with an offer for a subscription to YouTube Premium for 3 months. After a week of use, I still haven't received the code to activate YouTube Premium. Came to the store, they said that the request was sent, but I still haven't received anything. Online support can't help. Their website lags very badly and I can't log into my account. Only the app on the phone works. The TV turned out to have one dead pixel. Well, I think this is normal for such a diagonal, but it's still unpleasant. The main question is where is my YouTube Premium. Bad experience with this store.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Vladyslav,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the promotion. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with these concerns. If you need further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Constant Pixelation and Blurriness
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a few months ago, and it pixelates and gets blurry constantly. I reached out to TCL support, and they asked me to provide all sorts of pictures and videos, and at the end of the day wasted my time and provided zero assistance. It also will not pass audio to soundbar if you use an input that is not the default Google TV input (I have an Amazon Fire TV cube that I can't use cause TV wont play audio through soundbar). Only reason I still have this TV is I missed the return window. For the money I paid on this TV, I deeply regret it and would not recommend this TV or any TCL product for that matter to anyone.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Zac0908,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Lower Quality 65inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good example of you get what you pay for. It is built for lower quality. It has a cloudy film look for your viewing experience. I was told differently. If I had to do it again, I would not. If you desire quality, you need to spend around d$700.00. This is low quality for a 65-inch TV. It is just OK.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sunshine57,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Nice Tv, but …
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok, but after a week start having power issues, some times won’t power on then we have to unplug it to try to power on again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JAVG, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
power issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited for this one after returning two other bad tv's, and then this one would not power on!! QM4 series was cheaper and actually turned on!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TrentP, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Televisión
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are not vivid enough the low volum is to high
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vill,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Reliability questioned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen turned blank twice after just a month of ownership. Missed the return window to do so.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lambs,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Didn’t want to help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have extended warranty and they treated me like very bad. No one wanted to help me and when they did, they didn’t care.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NabilA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Setup ease
a great middle of the road tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased to replace my 7 year old tv with dead backlighting - this was well worth the price. picture is fantastic with bright vivid colors. Sounds is awesome - ended up returning the sound bar i was sure i would need because the sound out of the box was 100% better than my last tv. settings navigation is not as fast as it could be but i like how it's set up and i like that many settings are explained in the menus themselves so you don't need to reference an owners manual. very easy to set up out of the box as well.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Good value/quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price for casual viewing. Not a gamer so can't speak to that. Switched from a generic 1080p projector that was several years old. The improvement in color quality, brightness, etc more than makes up for the decrease in screen size. Speakers are more than adequate. I have a Bluetooth soundbar with a subwoofer but generally just use the TV speakers.
I would recommend this to a friend - Pros mentioned:Picture quality
Can't beat price for this picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, especially with adjusted settings. The only thing I could complain about is the processing speeds of these lesser brand names. But that's what you get for affordability.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LeeB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
The tcl tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s big and bright and I got it for my girlfriend and she loved it
I would recommend this to a friend