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Customer Ratings & Reviews

$499.99
Save $400
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 415 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its picture quality and brightness. Users also appreciate the easy setup process and the design, including positive feedback on the remote. The TV's lightweight nature further contributes to its ease of installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-415 of 415 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    The tcl tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big and bright and I got it for my girlfriend and she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound overall. We probably overestimated the size we needed, though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good Budget TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good or better than my Samsung Q80a that I paid $1300 for 4 years ago.. what a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    good quality TV for a very low price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality TV for a very low price; bright screen. the interface lags a bit, especially upon start-up; gets better later.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Arrived on time and enjoy the picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a gift! Great quality and even greater price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first smart TV purchase. We went into Best Buy thinking we're replacing our 55" TV but upgraded to a 65" smart tv. We ❤️ our deal we got for $20 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture quality Sound is great The technology is very good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HarHar, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent Picture Quality at a Reasonable Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television for the money. The mini led technology offers a very sharp picture. I’m not too fond of the Google TV feature yo add apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strange color presets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find some of the auto adjusting in color when playing on my playstation a little strange the colors are annoying to fix sometimes but it was a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For ME!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself a new tv! Researched and looked at it beforehand and am very happy with my purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality for low cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the product I was searching for at a relatively low price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini LED TV was half off so I purchased it. The quality is far better than my other TV. I would buy again for sure.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture and sound mine died in 20 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Failed in first month Best Buy said I had to contact TCL still waiting for a repair schedule

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottK,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    broken TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure about the tv because when we got home and hung the tv then took the protective cover off the tv screen was broken. I've been on the phone trying to get them to replace the tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthonyG,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It is great to see that you are already in the process of getting a replacement unit. If you need any sort of further assistance, please reach out to us at tclsocial@tcl.com with your contact information, and reference this review. Furthermore, if you receive your replacement unit and would like help setting up your TV, we would be more than happy to walk you through the process. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support