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Customer Ratings & Reviews

$549.99
Save $350
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its picture quality and brightness. Users also appreciate the easy setup process and the design, including positive feedback on the remote. The TV's lightweight nature further contributes to its ease of installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 387 reviews
  • Rated 5 out of 5 stars

    One happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv, the salesperson was very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Worth the $500 on sale price Easy to instal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No pain no gain.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I was a Samsung guy. But no longer. Hopefully this TV will last as long as a Samsung. I was able to take advantage of TWO price reductions. Great resolution. No pain no gain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked Screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of delivered TVs. My 65 inch showed up with a cracked screen. I have to wait a week for “ Best “ Buy to replace the tv. I hope this delivery has an intact product.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarolD,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I got this TV on sale for $499. I am coming into this TV from a TCL Q6, QLED, not mini LED and it is a definite improvement. Brightness is noticeably better, contrast is better, black is better, sound is better, but more about this later. This TV is mini-LED with local dimming zones, or full array whatever you want to call it. It is easy to set up and use from the TCL perspective in that when I logged into my TCL account all was good, however I would have thought since my old TV was a Google TV that this one would have just picked up all my apps and log ins once I logged into my Google account. Not so, I had to reload every app and log in to each separately. Google not near as friendly as Roku. On another note, this TV does have adjustable legs that offer a narrower footprint which was a huge consideration for me since my installation was limited to width of the legs. The holes for the narrower set up are plugged with removable plugs that you have you use sturdy tweezers on to get them out, needle nose pliers are too large, but not that large a pain - just be advised. As mentioned it is definitely an upgrade and although it is only a 60hz native screen, my average eyes can't really discern an disturbing lack of clarity or performance. I watch sports, action movies, reality content and am reasonable impressed at the performance of this TV. Can's say enough good about it. Now about the sound. It's ok, just ok. I was anxious to hear the Onkyo built in 2.1 sound, not really impressed. I know it's hard to get much bass from these small speakers and to be fair I'm coming from a component home theater set up. No comparison, but if you are used to the thin sounding speakers that most modern TVs have, these will definitely be an improvement for you - it's plenty loud without distorting. But my recommendation is to go ahead and pop for the home theater system, whether it be a good sound bar or whatever. If you want all that this TV will give you as far as Dolby performance is concerned go for an ATMOS set up. Am I happy, you bet, would I recommend it, absolutely. Shop the sales and you could walk away with an amazing TV for a steal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BillG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best entry point to QD-miniLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quite good TV for the price. Blacks are not as good as an OLED but you’re getting something solid for a fraction of the price. I would not pay more than 450-500$ for it though. So be on the look out for a good offer. I forgot to mention that google tv has many perks including Steam link or moonlight capabilities. But one down side of that is the Ethernet port limited speed. It’s an overall good TV, picture quality, size and tech.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Spectacular Value — TCL 65" QM5K Mini-LED Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I Love Stunning picture quality — The clarity and sharpness are impressive, especially in 4K HDR content. The color is vibrant without being oversaturated, and the contrast is excellent thanks to the mini-LED backlighting. Bright and usable in daytime — Even with light streaming in, the screen stays bright and visible without losing much detail. Thin, modern design — The TV looks sleek on the wall or stand. The slim bezels and overall build quality give it a premium feel. Responsive smart features — Google TV runs smoothly. Switching apps, streaming, and navigating menus are fast and lag-free. Great for gaming and motion — Fast action scenes and sports look clean. No notable stutter or motion blur in my tests. Solid built-in audio for everyday use — Dialogue is clear, sound is acceptable for casual viewing (though a separate soundbar would elevate movie nights). Things to Note / Minor Drawbacks Viewing angles are decent but shift a little when you’re far off to the side. In extremely bright HDR highlights, it sometimes can’t match the absolute peak brightness of premium flagships. Sound is good but not immersive — upgrading audio will really round out the experience. Overall Verdict This TCL QM5K is one of those rare TVs where you don’t feel like you compromised to save money. You get a big, sharp, bright display with solid performance, sleek design, and smart functionality. If you’re in the market for a new TV in the 65″ class, this one punches well above its weight.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    tlc tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually it's pretry good it has a large hard drive built in the tv and it has google play which works great along with the tlc free movie the only thing it doesnt have are the 3.5 headphones jack for my headset that was a bummer pleasendont listen to the people in best buy they have no clue they are the ones that told me that it has the headphones connection but its a good tv regardless

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, would probably get the qm6k for the 144hz refresh rate. I can still get 120fps on the 5k on my Xbox series x, but I am sure the other one is smoother. Running games at 4k at 60fps with hdr and everything else enabled is great. I use a soundbar so not sure about the speakers. I wish there was multiple 2.1 hdmi ports so I could have my sound bar and Xbox on 2.1. Run the soundbar off optical which is is fine. If you are not a gamer this is a great tv, if you are a gamer, pay the extra and get the 6k.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Incredibly Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seriously blown away by this TV. The picture quality is absolutely stunning, especially in bright rooms where other TVs struggle — this one holds its own without any issues. Colors are vibrant, brightness is excellent, and the overall performance is smooth and reliable. What really sets it apart is the Google TV interface. It’s hands-down the best smart TV platform I’ve used. It’s intuitive, fast, and actually helpful in surfacing content I want to watch. No bloat, no lag — just a clean, modern interface that works. You’re getting what feels like a premium-level TV at a very reasonable, middle-of-the-road price. If you want great performance, excellent software, and a screen that looks amazing in all lighting conditions, this is the one to get. Easily five stars.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JJW1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great sound with the onkyo built in speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is only one of two that I have ever heard the built in speakers and was blown away, the other being that horrible looking Sony from back in like 2013 -2015 with the speakers built into the bezel to the side of the screen. Does it beat a surround sound no but you don’t need a sound bar that’s for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful! The only issue I have so far is I have to get used to the inputs. I have a Denon and Emotiva receivers connected to it, and sometimes the power will shut down. I believe the issue is in the Timer Settings, which I will address. Other than that, no other problems. Great to hear the union with Sony. I’ve had TV’s with them since the Trinitron days.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality graphics. The audio is great as well but I would recommend getting the compatible sound bar for an even more captivating experience! Extremely easy to use and set up! It’s time TCL is mentioned with all the other big name companies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buy to buy the QM7K 55" but ended up with the QM5K and am very happy with my purchase. in the store there was really no discernable difference and I decided to go with a 65 which I feared might be too big, but it is working fine. The price difference for value, I am very happy with this tv. I was coming from CRT tv, perfect pics etc, not wanting to go to the newer tv 's that seem to need replacing every couple of years and the cost to transition, but when the Tigers were no longer on WOW cable and my bill is outrageous, I made the switch, I am glad I did. The TV was very easy to set up and adjust, I am not using the wifi, I have a box, it is really intuitive so no tech skills necessary. I turned to backlight and the other brightness down to about 60-70% my tv repair man said that will give the tv a lot more longevity. but I have had no issues so far, have had the tv for a month+

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PennyW, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a TV expert, but this is the best looking 4k TV I own, the mini LCD looks amazing and the sound is good though sometimes the voice gets lost over booming music in movies. However at 399.99 I think is a deal in what you get with this picture, the difference is very noticeable, even more when we went from 1080 to 4k, this is really next level, highly recommend. Oh the delivery team was awesome, always communicating as they got closer and they'll put it wherever you want even up stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. Excellent picture quality and Google TV features. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Overall a very nice tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very good looking and they made it super easy to set up. The mini led really loads dark and bright colors well. It loads apps very fast and they make it easy to find where to add new apps. If your in look for a new pc this is a very good tv for the price I love mine and for sure would buy again if I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DerekLuvzTCLTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior and first time user of the TLC 65QM5K QD-Mini LED Google TV, i am amazed by the constellation of features all of which are easy to access and program thru the dynamic hdmi /ethernet/usb portals and remote layout and functionality. I love the picture quality as I enjoy watching professional sports' like NBA and NFL games. Haven't figured out how to operate the muitiscreen feature even after using troubleshooting and phone customer service solutions. Never-ending, I am very satisfied with TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL - 65" QM5K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement of an older 1080p plasma TV. Not using the built-in Smart options but hooked up a 4K Dolby Vision Roku and the picture quality is great! I don't use the built-in sound but have tried it out and it isn't great, recommend a separate sound system. For the price I couldn't pass it up, 4x less than what I paid for a same sized Sony a few weeks prior, but knew what I was getting into.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TCL 65” Mini Led

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup and fantastic value. Would recommend this Tv.

    I would recommend this to a friend
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