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Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its excellent picture quality, color, and brightness. Users also appreciate the easy setup and lightweight design. Some customers have noted minor concerns regarding connectivity and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 475 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful! The only issue I have so far is I have to get used to the inputs. I have a Denon and Emotiva receivers connected to it, and sometimes the power will shut down. I believe the issue is in the Timer Settings, which I will address. Other than that, no other problems. Great to hear the union with Sony. I’ve had TV’s with them since the Trinitron days.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Incredibly Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seriously blown away by this TV. The picture quality is absolutely stunning, especially in bright rooms where other TVs struggle — this one holds its own without any issues. Colors are vibrant, brightness is excellent, and the overall performance is smooth and reliable. What really sets it apart is the Google TV interface. It’s hands-down the best smart TV platform I’ve used. It’s intuitive, fast, and actually helpful in surfacing content I want to watch. No bloat, no lag — just a clean, modern interface that works. You’re getting what feels like a premium-level TV at a very reasonable, middle-of-the-road price. If you want great performance, excellent software, and a screen that looks amazing in all lighting conditions, this is the one to get. Easily five stars.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JJW1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great TV for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love the look of this TV. Its sleek and slender. Have only been using it for a couple days now, got it mounted super easily since its not too heavy (3 person job). I did have to buy 2 extra screws for it, but not a big deal since I wanted longer ones anyway for the top of the mount. The picture is incredible. I tested a bunch of 4K youtube videos and clarity and refresh rate was very impressive. What impressed me even more were the speakers. It gets quite loud. I have a living room with very tall ceilings and was worried that would hinder the sound quality but it is great. Do not think I will be needing a soundbar after all. I also have a lot of windows in the living area and was worried about the glare in the afternoon, but it was not bad at all. The picture has very true colors and the glare from the sun did not effect it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great sound with the onkyo built in speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is only one of two that I have ever heard the built in speakers and was blown away, the other being that horrible looking Sony from back in like 2013 -2015 with the speakers built into the bezel to the side of the screen. Does it beat a surround sound no but you don’t need a sound bar that’s for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. Excellent picture quality and Google TV features. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and so user friendly! Love this TV especially the price!

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Great TV . but only one physical button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. The colors are bright and the black looks real. The viewing angle is wide. However, It took me a while to search and find the physical buttons if I do not want to rely on my remote. When I found them, there were only "one" and it was hard without the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV for the living room!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing brightness and picture quality! This was a fantastic TV for the price, Google TV is snappy and not over bloated. Couldn't be happier!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NicoleS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buy to buy the QM7K 55" but ended up with the QM5K and am very happy with my purchase. in the store there was really no discernable difference and I decided to go with a 65 which I feared might be too big, but it is working fine. The price difference for value, I am very happy with this tv. I was coming from CRT tv, perfect pics etc, not wanting to go to the newer tv 's that seem to need replacing every couple of years and the cost to transition, but when the Tigers were no longer on WOW cable and my bill is outrageous, I made the switch, I am glad I did. The TV was very easy to set up and adjust, I am not using the wifi, I have a box, it is really intuitive so no tech skills necessary. I turned to backlight and the other brightness down to about 60-70% my tv repair man said that will give the tv a lot more longevity. but I have had no issues so far, have had the tv for a month+

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PennyW, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Damaged in the box, no sign of box damage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in a bought our new tv. Got it loaded up and home. Found out the tv was damaged in the box. Due to shipping. Took the damaged tv back to the store. We were able to secure another tv exactly the same one as the damaged one. Got it home and it works great. One of the best tv’s I’ve ever owned. Very clear and crisp. Definitely would buy again. I am now to a point where I’ll ask them to open the new box and inspect for damage before I leave the store. Just as precautionary.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    TCL MiniQLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the tv is fine. After changing the picture settings, the overall watch experience is better. The speakers on this tv are very nice without having to add a sound bar. The big issue I have had is the WiFi connection. The WiFi tends to drop quite a bit and there was a period of time where it just wouldn’t connect. All other devices in my house were fine and getting fiber speeds. After trying all online solutions, the only thing that worked long term was unplugging and plugging back in after a minute or so. If you have the ability to run Ethernet to this tv, do that.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yoshi,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL TV blew me away. The clarity is outstanding colors pop, motion is smooth, and everything looks incredibly detailed. What really impressed me is the sound. I expected to need a sound bar, but honestly, the built-in speaker system is powerful and balanced enough on its own. On top of that, glare from my windows doesn’t affect the viewing experience, which was a huge concern for me. For the price and performance, this TV is a home run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality, Low Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing Google TV that has tons of awesome features. The picture quality is fantastic for being on the lower cost spectrum. The colors are very vivid and the clarity is amazing. I would definitely recommend this TV to anyone who wants a great TV for a low price. Also, best buy does have the best price of anyone else for this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jwil12345, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a TV expert, but this is the best looking 4k TV I own, the mini LCD looks amazing and the sound is good though sometimes the voice gets lost over booming music in movies. However at 399.99 I think is a deal in what you get with this picture, the difference is very noticeable, even more when we went from 1080 to 4k, this is really next level, highly recommend. Oh the delivery team was awesome, always communicating as they got closer and they'll put it wherever you want even up stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great option for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for the money! User interface is easy to use and familiar in the Google universe. The picture quality and brightness is also very good. The woofers on the back can cause some unwanted vibrations of objects in the room at certain frequencies (we have ours wall mounted), but for a native sound system it works very well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ryan315,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Nice tv and great sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found tv on sale for 4th of July. Light weight, really nice picture, wasn't comfortable going away from big 3 tv makers but was pleasantly surprised. Easy setup and so far so good on durability. Has subs on back still needs a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DerekLuvzTCLTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior and first time user of the TLC 65QM5K QD-Mini LED Google TV, i am amazed by the constellation of features all of which are easy to access and program thru the dynamic hdmi /ethernet/usb portals and remote layout and functionality. I love the picture quality as I enjoy watching professional sports' like NBA and NFL games. Haven't figured out how to operate the muitiscreen feature even after using troubleshooting and phone customer service solutions. Never-ending, I am very satisfied with TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Nice, but only one Audio port.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I like the image that comes out of this QD-Mini LED. I have to put in movie mode or else it is too bright in the room, so there is no problems with brightness. I had to give the TV a ding in my rating because there is only one optical output, and I can't get it to work all the time. I am constantly switching from Bluetooth to Optical, and my audio device will not play the Optical audio. I am grateful that I can switch between many Bluetooth devices, but at this time, only 1 audio device works at a time, and that is not great for my aging ears. I prefer earbuds for myself, and a soundbar for the family. The only way that I can see that happening is to split the one Optical port and go to two devices... Overall, I like the TV and I'm getting used to Google TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EliV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, would probably get the qm6k for the 144hz refresh rate. I can still get 120fps on the 5k on my Xbox series x, but I am sure the other one is smoother. Running games at 4k at 60fps with hdr and everything else enabled is great. I use a soundbar so not sure about the speakers. I wish there was multiple 2.1 hdmi ports so I could have my sound bar and Xbox on 2.1. Run the soundbar off optical which is is fine. If you are not a gamer this is a great tv, if you are a gamer, pay the extra and get the 6k.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best entry point to QD-miniLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quite good TV for the price. Blacks are not as good as an OLED but you’re getting something solid for a fraction of the price. I would not pay more than 450-500$ for it though. So be on the look out for a good offer. I forgot to mention that google tv has many perks including Steam link or moonlight capabilities. But one down side of that is the Ethernet port limited speed. It’s an overall good TV, picture quality, size and tech.

    I would recommend this to a friend