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Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 65" Class QM5K Series 4K UHD QD-Mini LED Smart TV, particularly praising its excellent picture quality, color, and brightness. Users also appreciate the easy setup and lightweight design. Some customers have noted minor concerns regarding connectivity and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 475 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL - 65" QM5K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement of an older 1080p plasma TV. Not using the built-in Smart options but hooked up a 4K Dolby Vision Roku and the picture quality is great! I don't use the built-in sound but have tried it out and it isn't great, recommend a separate sound system. For the price I couldn't pass it up, 4x less than what I paid for a same sized Sony a few weeks prior, but knew what I was getting into.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    tlc tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually it's pretry good it has a large hard drive built in the tv and it has google play which works great along with the tlc free movie the only thing it doesnt have are the 3.5 headphones jack for my headset that was a bummer pleasendont listen to the people in best buy they have no clue they are the ones that told me that it has the headphones connection but its a good tv regardless

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TCL 65” Mini Led

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup and fantastic value. Would recommend this Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Lightweight for the size. Sound quality leaves a little to be desired

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Overall a very nice tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very good looking and they made it super easy to set up. The mini led really loads dark and bright colors well. It loads apps very fast and they make it easy to find where to add new apps. If your in look for a new pc this is a very good tv for the price I love mine and for sure would buy again if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my new TCL QM5. For a budget-friendly K-Series TV, the picture quality is incredibly sharp, and the brightness genuinely blew me away right out of the box. The colors pop, and watching movies at night feels like a total upgrade. Setting it up was a breeze, and the smart interface is smooth and responsive. Honestly, if you want massive performance without spending a fortune, this TV is an absolute home run.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SANDESHK, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I got this tv for playing games. It has a crystal clear picture and the graphics for our Xbox are fantastic! I havent noticed it having any trouble with the high frame rate games…but that being said, it’s my first Google tv. All my others have been Roku tv’s. So it just might be me getting used to a different platform, but it took me a little while to figure everything out. Setup was easy, it just felt a little complicated. So keep that in mind if you’ve never had a Google based tv before.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this TV. The picture quality is stunning very bright with deep blacks and vibrant colors. The QD-Mini LED makes a huge difference, especially for movies and sports. Google TV is fast, easy to use, and has all the apps I need. Setup took less than 10 minutes. For the price, this TV exceeded my expectations. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE our new tv. The picture is crisp and vibrant! It fits our space perfectly! The whole experience was seamless! The best buy staff was so helpful when we were making our decision as well

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KatrinaR, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Loving this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, brightness Excellent , picture quality Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is great considering this is "entry level" mini led. Honestly the only complaint i have is with the motion processesing. There are visible artifacts when i have the motion processesing on any other setting besides "Nature Documentary". But the picture quality continues to impress me, and makes the other TV's in my house look terrible in comparison.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jayce, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing inexpensive TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Tv in the store in Florence, SC and the TV is great no issues but the customer service wasn't. The employees that insisted on helping us load it into our car constantly told us it would not fit and the only way it would fit they didn't think it should go like that. After 30 minutes I finally convinced them and they loaded it into my car and then stated that it was going to break on the way home like that. The TV did not crack and works perfect.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Robert,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy to set up and has great sound and a clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TV IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing. Easy to set up and great pic. Love it so much I bought 3

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV set. Easy to activate and operate, Great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TCL QD-Mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up incredible picture quality highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was better than I expected. A bit more time to setup with the Google registration but it was worth it. The 65" picture is incredible. Very easy to install all my streaming apps and navigate them. The sale price of $400 made it even sweeter! I would say buy it if you want a great TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielP, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Pretty good TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because I wanted the mini LED option. The picture is good, although the film coding on it if you have a window open, you will get some reflection. The sound generally works good, but it seems to get really confused with Dolby sound movies. I’ve messed around with the processing and threw it into standard mode instead of intelligent mode and that seemed to help a little bit. I do have a sound bar and I’m thinking about hooking that back up. But would I buy the TV again? Probably.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MARKS, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV seems good, our remote is not working properly. Battery icon keeps showing and we’ve changed it 3 times in a week. Going to see about a replacement one

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Josh, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 65" Best Buy tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - this TCL 65" tv is AWESOME! Everything is so much clearer/detailed, so many stations hooked to my antenna, and it was on sale!! Best Buy is great!! Compared to the other brands based on price and details - cant be beat. My neighbor said "cheap" but wgen i watch their tv - i don't see a difference!!

    I would recommend this to a friend