Customer Ratings & Reviews
- Model:
- 65QM7K
- |
- SKU:
- 6621470
Customer reviews
Rating 4.8 out of 5 stars with 288 reviews
(288 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the product's excellent picture quality, which is frequently highlighted, along with its impressive brightness, black levels, and Dolby Vision performance. Its gaming performance and refresh rate also receive positive feedback. However, some users have expressed disappointment regarding the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tech!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and Android TV OS works well. Best buy had a terrific price on this unit.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a very clear picture, easy to use as I'm electronically challenged
I would recommend this to a friend Rated 5 out of 5 stars
Excellent for price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s got amazing color and sound and good customization options! Highly recommended.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CoreyM, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
SOLID TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Well worth the price. Had some minor issues up front that just needed software updates. Still awaiting V208 update that should fix the Dirty Screen effect appearance. If that update works then will update to 5 star as everything else has been great!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Picture-Features or a great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent depends on the signal from streaming or antenna.
I would recommend this to a friend Rated 4 out of 5 stars
EXCHANGE EXPERIENCE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the tv for 6 weeks, it developed a green pixel line thru the middle of the tv. I arranged to have another tv exchanged for it with home delivery. However, I found out that there was a tv available at another store location & decided to pick it up myself instead of having it delivered. When they tried to do the exchange, the computer would not let them because it was set up for home delivery. It took two managers & a phone call to corporate to enable them to let me exchange it in their store! That is absolutely ridiculous & absurd! I was fortunate that the manager was patient & took care of it for me. What should have taken 15 minutes or less took almost an hour and a half....again, ridiculous! I sure hope this tv works for more than 6 weeks
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sound great looks amazing!!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I was not expecting this tv to sound as amazing as it does. Picture quality is unlike anything ive ever seen before.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. TCL has upped their game in the picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture and good sound quality
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Bright and clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much brighter than I was expecting, loving it. Everything I was hoping for.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! Top tier choice for anyone looking!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Clear picture, high definition. Sound is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Closest OLED tv possible affordable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, cannot find another tv like this at this price point. Great delivery from best buy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity and color are excellent. We are very pleased with this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is solid. OS runs much smoother than my other Google TV. Appears to be best in a darker room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great audio!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV and unfortunately it had a dead spot in the screen. I had to return it. I got the second TV and so far it's a great TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
No options for dual volume control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went into Best Buy specifically to buy a newer TV that would have more than one audio output, so that my husband could listen at a higher volume with a device like headphone, hearing aids, etc and then I could listen to a lower volume using the speakers. The sales associate assured us that all newer tvs have that ability, but I could not look at the home screen or look settings menu as all the tvs on display were connected to a closed loop system that he could not deviate from. We bought the tv, sound bar, and Bluetooth headphones. After assembly at home, and with phone assistance from TCL, we found our new expensive tv still could not do the one thing we wanted it to. Good picture, sound bar good, TCL assistance terrific, but Best Buy associate did not know his product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KristinB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. As mentioned, this TV only supports one audio output at a given time. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65” 4K UHS HDR TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value (price to features and performance) for its capabilities in its class.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality. Picks up over the air channels good. Really like vonnecting headphones to the Bluetooth.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL mini LED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was awesome. Our installers we courteous and conscientious.
I would recommend this to a friend




























