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Customer Ratings & Reviews

$998.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 223 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the 65" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV, particularly its picture quality and brightness. The TV's refresh rate and black levels have also garnered positive attention, enhancing the gaming experience for users. Additionally, the operating system and ease of setup contribute to overall customer satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 223 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. If you’re looking for a new tv, check this one out. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM7K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about TCL but the reviews came in clutch. I’m loving this TV so far and I got it on sale. Can’t complain at all!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FreddyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV the picture the sound the the whole TV. It’s a beautiful TV so glad that the guy talked us into getting this one instead of the one we wanted to get it was a good choice. It looks amazing in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price. Love the sound and quality. Would recommend to anyone looking for a affordable tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi YusufT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Clear picture, high definition. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision performance

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a mid budget gaming TV. HDR looks great and the Dolby vision is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very clear picture, easy to use as I'm electronically challenged

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value when it's on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very good image quality and works great for gaming. It really needs more hdmi 2.1 ports. Great for movies and games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture-Features or a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent depends on the signal from streaming or antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. TCL has upped their game in the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    No options for dual volume control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy specifically to buy a newer TV that would have more than one audio output, so that my husband could listen at a higher volume with a device like headphone, hearing aids, etc and then I could listen to a lower volume using the speakers. The sales associate assured us that all newer tvs have that ability, but I could not look at the home screen or look settings menu as all the tvs on display were connected to a closed loop system that he could not deviate from. We bought the tv, sound bar, and Bluetooth headphones. After assembly at home, and with phone assistance from TCL, we found our new expensive tv still could not do the one thing we wanted it to. Good picture, sound bar good, TCL assistance terrific, but Best Buy associate did not know his product.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KristinB,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. As mentioned, this TV only supports one audio output at a given time. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Bright and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much brighter than I was expecting, loving it. Everything I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tech!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and Android TV OS works well. Best buy had a terrific price on this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and color are excellent. We are very pleased with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome looks good just had trouble hooking up to our wifi, but ours is old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXCHANGE EXPERIENCE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the tv for 6 weeks, it developed a green pixel line thru the middle of the tv. I arranged to have another tv exchanged for it with home delivery. However, I found out that there was a tv available at another store location & decided to pick it up myself instead of having it delivered. When they tried to do the exchange, the computer would not let them because it was set up for home delivery. It took two managers & a phone call to corporate to enable them to let me exchange it in their store! That is absolutely ridiculous & absurd! I was fortunate that the manager was patient & took care of it for me. What should have taken 15 minutes or less took almost an hour and a half....again, ridiculous! I sure hope this tv works for more than 6 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr Davis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great T.V. The sales rep at bestbuy was awesome as well. Didnt want spend a ton of money for the OLED but think TV is the next best thing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has fantastic picture. I am so happy I purchased it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Marko, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tcl 65 " class qm7k series 4k tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great tv for the price thank you best buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL mini LED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was awesome. Our installers we courteous and conscientious.

    I would recommend this to a friend
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