Customer Ratings & Reviews
- Model:
- 65QM850G
- |
- SKU:
- 6538131
Customer reviews
Rating 4.5 out of 5 stars with 382 reviews
(382 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 65" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV's picture quality, brightness, and HDR capabilities, frequently praising its excellent visuals and deep blacks comparable to OLED screens. Many appreciate the value for the price and the smooth, user-friendly Google TV interface. However, some users noted concerns regarding upscaling of lower-resolution content and motion clarity in certain situations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL QM8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture with great features. Not disappointed at all!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathonR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
My review of my tcl 65 Q8 with google tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just starting buying tcl tvs and so far im really liking them except one thing about this tv. Im really disappointed that a tv of this level has only a 2.0 USB port. If it had a 3.0 USB port i would have giving it 5 stars. I have to double check on that for now on for now on before i buy a tv, but other then that its a great tv for the money
I would recommend this to a friendRated 5 out of 5 stars
Perfect picture for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught it on sale. It was a great price for the size and model. It was less expensive than the usual TVs but looked just as good in store and in my home. Would recommend a sound bar. The sound isn’t the worst but leave much to be desired.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TiteLite,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great QLED TV for bright rooms!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a long-time Samsung owner, I have been very impressed with the build quality, design, and performance of the TCL products. This new 65" TCL QM8 is no different, as I was impressed with the TV out of the box. Easy to set-up, and enjoying the tv after 5 days of use (and further tuning).
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ringster11,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great family gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far fabulous Christmas gift for my daughter and family! I will be viewing it myself in a couple of weeks, and will better be able to evaluate it, but I am sure it is much better than the TV they had, in which screen was turning blue...lol
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobinA,
Thank you for taking the time to provide your feedback. We hope that your daughter and her family are enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture although glitchy t.v , screen went black a couple times and there was a time it automatically started shuffling through viewing settings on its own while watching a movie.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JesusQ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Beautiful picture/sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung's backlight recently bit the dust, so we opted for a new company in TCL. After reading all the reviews and recommendations, this seemed like the perfect fit, and so far it is an amazing purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and apps that it comes with and the tcl+ channels are a great bonus!
I would recommend this to a friendRated 4 out of 5 stars
Good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice tv forthr price I paid but should have been a little cheaper.Really nice picture once you fine tune it.
I would recommend this to a friendRated 5 out of 5 stars
Best TV I've ever seen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this TV is a mind blowing experience and best TV I've ever even seen my entire life. As long as you purchase the extended warranty then there's no risk in going with TCL. The colors pop! It's just visually so much fun.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StephanieP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV. It works perfectly; I'm pleased with the product.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Horrible interface
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never regretted a purchase as much as this one, and I should have given in and returned this TV during the return window. The Google TV interface is terrible. The design is ugly. It is hard to navigate and not customizable. And it is PLASTERED IN ADS. We're talking wall-to-wall ads here. The home screen default is an ad, and you must scroll down to see your content. "Suggested for you" stuff that's actually just more advertisement and not legitimate recommendations is mixed in with real suggested content. The only way to reduce the ads and have a more straightforward interface is to enable "apps only mode," but this limits you to a short list of apps that Google allows in this mode. For example, my girlfriend wanted to watch a show on Lifetime. I could install the free Lifetime app on my TCL Roku TV, but I cannot install it on this TV in the apps-only mode. The only possible reason for this is that Google intentionally limits the functionality of the TV to force you to accept ads and additional tracking of your data. The picture quality on the TV is fantastic--I have no complaints about the TCL device itself. Unfortunately, I feel like I paid Google a bunch of money to put large advertisements in my face in my living room.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RachelH,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like so much about this TV but it feels like a gamble owning it. Randomly, it will have some random image glitches. Theybdon’t happen often but have seen it enough times to feel some level of concern with thisninvestment.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Denny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
I Love Best Buy for Electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 TCL 65 inch series 8 TVs and I couldn't be happier from Best Buy I love Best Buy. I think TCL is a great high quality TV set
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KellyH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Perfect!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. No complaints. Would absolutely recommend.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Issues with soundbar. Huge dissappontment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned the tv since november. So about 3 months. Suddenly it's not recognizing my soundbar. I have to always disconnect the tv completely for it to work. Huge let down. Picture is great and it's great for video games but due to this issue I wouldn't recommend it to anyone as it's something TCL has issues with and haven't been able to fix. Highly disappointed in the purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yamil,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Motion
Rated 2 out of 5 stars
Low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it, the motion is bad. The only very good thing is the sound
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good product-better staff in Oxford,AL.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it seems to be little “slow” to connect to iNet-but we do have poor iNet service. Best experience was salesman Grey& installers Donovan & Jay-very patient & knowledgeable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WGSJr,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Not sure if just my internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV. However, the picture is a little dark, the sound is a little weird, and it's been having weird internet issues.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MonicaG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blown away... picked this up almost a month ago and absolutely no complaints. Would highly recommend to anybody in the market for QLED
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support