Customer Ratings & Reviews
- Model:
- 65QM850G
- |
- SKU:
- 6538131
Customer reviews
Rating 4.5 out of 5 stars with 382 reviews
(382 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 65" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV's picture quality, brightness, and HDR capabilities, frequently praising its excellent visuals and deep blacks comparable to OLED screens. Many appreciate the value for the price and the smooth, user-friendly Google TV interface. However, some users noted concerns regarding upscaling of lower-resolution content and motion clarity in certain situations.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Issues from the beginning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly shuts off, sound randomly stops, sometimes wont turn on
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad quality, manufacturer won't stand behind.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TV but five weeks into ownership, the screen has developed patches. TCL admits it's a warranty problem, but said to take it back to Best Buy. Best Buy says my return window has closed. Therefore, this is a great TV if you are into spending $200 a week for a TV. If you'd like something that lasts, go with another brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MariM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Bad Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality overall. Bad for sports (the pixels are way to slow. The controller is really laggy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DiegoS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Poor sales initiative
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sold us a tv that is not compatable with Spectrum internet and cable. It’s a useless tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenA,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. This TV should be able to connect to Spectrum Internet via WiFi or Ethernet. Additionally, this TV has several HDMI ports that can connect to a cable box. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Requires a system restart before every use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a software-related audio problem. Most of the time when we power it on, the audio does not work. A system restart will fix it. (Not power cycling - a 'system restart' is somehow a different thing that takes 1-2 minutes to complete.) So, a brand new expensive TV that doesn't work out of the box but needs a weird trick every time you want to watch it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanZ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Sound is glitchy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the sound is glitchy. I think mine is damaged. Started making glitching sounds write when it was turned on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bad picture on Netflix
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues whit Netflix it did not want to play any doubly Visio
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AbinadiC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wouldnt buy again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is glithcy, less than a year old. Picture quality not as good as my Sony LED. QLED isnt all that. TCL support mediocore at best, buy the protection plan.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JP32,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Look somewhere else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, nothing special or different with the picture quality comparing to other TV's and volume only goes up to 50%, about that, there is no difference in the volume.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Leo95,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what you are seeing. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Hdr
Rated 5 out of 5 stars
Great TV for gaming and all around use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased the 65 inch TCL QM8 for $1,199 during the BestBuy sale and I'll have to admit I'm very surprised at how great this TV is for the price. I've been using this TV for PC gaming and one of the HDMI ports will let you play games at 4k 144Hz (I've confirmed this working on plenty of games). And YES, you can even play games at 240hz at 1080p (which I've also confirmed myself). It also works extremely well for general PC use. The TV will detect a "PC mode" under picture settings which "shows content in its original condition for best PC experience". PC mode isn't locked but it looks the best IMO. When loading up a game it switches to game mode. HDR looks incredible in games as well as movies. This TV has Freesync Premium Pro and gaming is as smooth as can be. Honestly for the price you can't beat this TV.
I would recommend this to a friend - Pros mentioned:Black levels, Brightness
Rated 5 out of 5 stars
Beautiful tv cant reccomend enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks are as close to black as you can get with led colors pop anx the 144 hertz is amazing for gaming
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TCL is The Truth. WOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last year o purchased the 55 inch HISENSE U8H and I was so impressed. As I went looking for the New Hisense U8K model for 2023, it wasnt available, so I took a chance on the QM8 85 inch. And boy I’m so much in love with it, it rivals my LG Oled C series and Hard to say if Hisens or TCL are the best Budget TV ‘s around. This QM8 Rocks. And for the price it may very well be the beat purchase you can make.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Holy Crapola!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this special order 2023 TCL FLAGSHIP tv in a 65" & all I can say is WOW! I paid $904.99 & the picture is absolutely gorgeous. This may currenly be the BRIGHTEST tv on the market, according to reviews, with a 2,000 nit rating. The colors & blacks are VERY good & only top model OLEDS (LG G3, Sony A95L, Samsung S95C) outperform this tv. TCL has come a LONG WAY & for the price I paid & the 65" size, I have no complaints! Great value!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy. Delivery and installation were more difficult. The installers did a good job getting the television up and running smoothly. We paid for haul away and were told that a crew from Shelbyville would contact us to set a date and time for removal of the old projection television which would not fit in the installer’s van! Pick up of the old television, left on our front porch was arranged for 3 or 4 days later! One other occurrence which I realized the day after installation was that the installers packed the owner’s manual away with the box and packing materials! I have had to hunt the internet for information on suggested settings to to television which has been very time consuming!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Whitetrike,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Sound and picture are excellent, easy set up, easy to flip between apps. Had considered purchasing a Samsung but so glad that I went with the TCL.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV i’ve ever owned , definitely recommend it to anyone looking to purchase one. Amazing deal and comparable to OLED Tvs at half the price!
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Awesome upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade over my 6 year old Samsung. Super clear and bright picture. Looks great with ps5.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
excellent quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read reviews from CNET and their high ratings were borne out. I find this TV to be excellent, I use it mainly for streaming or Blu-Ray playback and am very happy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Johann,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, color, and clarity. Delivery was timely and the technicians who installed the tv were experts. Sound of the sound board is very good, giving a theater atmosphere.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Functionality of TCL 65-in qm8
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality it's excellent sound quality is good for a built-in sound system could use high-end sound bar if you're really dead set on having excellent sound but that means you need an excellent sound bar
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NicholasF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support