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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 153 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 153 reviews
  • Rated 5 out of 5 stars

    Best TV ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our TCL! Great TV! Super clear and looks great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Good As People Say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was highly rated by objective sources, often listed among 2024's best. The customer reviews were all good. (I always read the 1-star reviews to see if there's a recurring issue, but most of those were delivery or damage issues, not the TV itself.) And the set has not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV That I will keep for years.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great!! Really happy with it!! This will check all the boxes for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saw the Light!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 2 weeks of ownership and we love the picture of the TCL QM8-series 4K Google tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DennyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    customer service fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pam was great helping setuo my new tv! tv is amazing !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the $$$. The sound quality is decent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    get bravia 9 instead if you can afford it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the bravia 9 also and that really is the king of mini led tv of 2024 so if you can afford bravia 9 get that instead this is a okay tv but it doesn't wow me like the bravia 9 does only positive thing i can really say about this tcl qm8 tv is it get bright! lol

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BigK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    vickie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying my TV. It has a nice picture and looks great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VickiesL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've ever had clear picture an refresh rate is awesome

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bigsteve,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for a great price. If your looking to purchase a TV, i highly recommend this. The sounds has a rattling noise when it has a scene with high bass.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlfredR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Moha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor with less using hopefully it will be the best monitor in that range for hdr content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best tv I’ve ever owned. And I’ve had the Samsung neon qled/Oled along with lg Oled

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zack,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and delivery service from Best Buy. We were able to purchase on sale, so that’s a bonus! We are very happy with our choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blurrrrr ! Awful for live Sports !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL ‘s best TV performs absolutely awful for live sports. It blurs a great deal and makes action almost unwatchable. I sent their Tech support videos. Full resets. Between TCL and the Geek squad I spent hours on the phone. Finally , they agreed and wanted me to ship it back for refund. Best Buy was not much better, but took it back, when I met with their management. TCL actually admitted that there is a flaw with their motion , and cannot provide a fix

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonathanM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a great TV at a great price, we bought a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I did some tweaking I’m very happy with my tcl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color contrast and amazing motion!!!! Big upgrade from my last tv I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a ub820 makes for a great movie experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. I see why cnet rated it the best overall tv at any price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kaleb,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TCL qm851

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal so I thought I’d give it a try. Felt like I had to keep adjusting color for everything. Not as good as it looked in store but maybe just my personal preference.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AmadeoG,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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