Customer Ratings & Reviews

Worst TV i've purchased. From day one this TV has been terrible. It creeks and groans every 10 minutes. The remote kills 10% of it's battery EVERY SINGLE DAY. You cannot return the TV to Best Buy you must use TCL and they dont' even list a phone number for customer support on their site when you try and get support. This experince 1. has me second guessing ever spending money at Best Buy if they wont' directly take the return. 2. Buy another TCL TV in my entire life. This TV replaced a 2018 TCL which I should have kept, TCL has lost quality control and poor customer support. I HATE this TV and trust me there is now way that it lasts more than 2 years. It's complete JUNK.

Have sony bravia 9 in my living room got this tv to test it out in another room it's okay! but it's bravia 9 for me all day everyday. but for someone that want a good value mini led this is the mini led for you.

Poor picture quality, not worth the money. Not sure how this model got decent reviews unless I got a lemon. The ten year old tv this was supposed to replace has much better picture.

Tbis company sucks. Originaly i was told it wouod be delivered in 24 days. Now its 30. Was lied to by the store employee. Screw best buy

I upgraded from a Fire TV and never looked back! The brightness is impressive and the colors pop. Only thing I had to adjust was the motion settings out of the box to prevent some minor jutter.

The picture is awesome. Its bright and easy to see even in sunny living room with the sun on screen. The sound quality is awesome haven't even hooked up the sound entertainment system.

QM8K 65 I love the TV performs, wonderful and bright rooms and the remote is easy to use, especially in the dark

Set up was simple. Just plug in and enter your account. TV comes with LOTS of channels. LOTS of free channels. The 2 speakers on the back of the tv give such an awesome base sound to game play and movies. Surround sound truly is appreciated. The 4K is so amazing, you can see the details of the characters from your favorite games. The colors are so vibrant that playing games with very detailed art, colors and movement, levels up the experience to, WOW. Don't forget to take off the layer of clear plastic going across the entire screen. While playing video games in surround sound mode, I found myself looking around as the sounds were expanding around the room. The base does an amazing job of bringing the thumps, crashes, punches, smashing to life. There are scenes during some games that feel almost like you can be part of the screen and be IN the game. The stand is sturdy and was easy to mount to the tv. Being it's a Google TV, you can quickly and easily sign in with a google account and get going on installing apps, allowing for flow of accounts and information you want to allow to get your experience to go smoother. A great feature, is the Burn screen feature, where you have the tv setting so that if the screen isn't active for a certain amount of time, it'll go into sleep mode but won't shut off, thereby saving your tv from getting that burnt image on it. I love this Google 4K TV. I highly recommend this tv to anyone, especially gamers who want that ultra gaming experience. I also think it makes a great family tv for those who truly want a theater like experience.

Excellent viewing experience! The colors are vibrant and VERY bright.

It is always a wonderful thing when a new iteration of TVs come out because its amazing to see just how far technology has evolved. In the past, TCL was thought of a just a budget friendly and good TV. Well, I think TCL has changed that narrative. The QM8K Series is a very good new iteration of TVs that uses an AI processor for optimization, has realistic edge to edge color all at a brightness of 5000nits. The future of QLED technology is really improving and while this TV is not quite an OLED and doesn't produce brightness like an OLED, it does an exceptional job as a QLED. A feature that is very impressive is the B&O speakers that provide really solid Dolby Atmos surround sound. While having a Dolby Atmos Soundbar is better (in my opinion) for those who do not want to or do not own a sound bar, then a tv with these speakers built in is a wonderful feature. Gaming on this TV has also been a delight as it has a built in game accelerator that helps with any potential latency and lag issue for FPS. Watching sports and movies has also been a delight with this TV and the colors are certainly as vibrant as one would expect. Overall, I really am so impressed with TCL and this TV and I think they continue to push themselves to create wonderful TVS.

The picture is fantastic for the price. It was really hard for me to see the difference between a $2000+ OLED and this TV. The Google TV is a little buggie and I have already had to unplug the tv twice to fix the internal speaker. Hope this can be fix with a software update in the future.

The picture is good. Not sure it is worth the extra cost over the qm6k though. However, the sound is good. Actually better than my Polk soundbar. You don't feel the rumble but the clarity is good. You do hear the bass, just not feel it.

If you want a premium TV - this one does everything you need it to do. Don't bother with the QM9K

The store employee was very knowledgeable on the features of each of the TVs in the showroom. I decided on this TCL because it met all of the features that I wanted at a good price. It wasn't the cheapest, but the picture and sound is great for the money!

The TCL tv is great with sound and color . The images are clear and enjoy watching my favorite shows!

Beautiful picture and great sound -easy to set up! We love this TCL 65 inch TV⭐️⭐️⭐️⭐️⭐️

So far so good! Picture quality, audio and features are excellent

Amazing TV. The picture quality and responsiveness is perfect.

Clear and consistent picture after 1 month. Works well in a family room setting with multiple sources of light facing the TV.

Nice tv, didn't even see it in person 1st but watched video reviews