Customer Ratings & Reviews
- Model:
- 70S434
- |
- SKU:
- 6481727
Customer reviews
Rating 4.4 out of 5 stars with 751 reviews
(751 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 70" Class 4-Series LED 4K UHD HDR Smart Android TV's picture quality, price, and easy setup. They rave about the great sound and picture, calling it a "good quality" TV with a "great price." Customers appreciate the simple setup process, describing it as "easy to use."
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
My TV broken in less than a month.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service, I bought a TV that broken in less than a month and they didn’t help me to do a return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Martha,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV... so nice i bought it twice..........
I would recommend this to a friendRated 1 out of 5 stars
Bad Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL would not recommend this brand TV started acting up right away. Manufacter did a replacement and the new tv has lines in it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Bad delay between picture and voice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a bad delay between voice and picture and I call TCL and they did a few things and nothing could be fix not happy at all. Nice Picture that's about it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MacBook,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 2 out of 5 stars
Large screen garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. Constantly has issues. Huge connectivity problems regularly. Freezes and/or crashes at least a few times a week.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Raym,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad choice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned the tv for two years and it has stopped working.
No, I would not recommend this to a friendRated 2 out of 5 stars
TCL - 70" Class 4-Series LED 4K UHD HDR Smart Andr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.out of the box i was not too pleased with the brightness of this unit in dealing with dark scenes; but what really sealed the TV's fate was the TV series Insecure. there was an indoor scene with Issa Rae and Y'lan Noel. the lighting for the shot was good for that indoor scene, but the camera caught Y'lan Noel where i could not see the difference between his shirt, his beard, and part of the side of his face. watching this TV you really can't determine where one dark colored entity ended and where another one began.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TheBigNinja,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Audio problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not bad but when you rewind something on the DVR the audio is behind by about 1 second. You have to pause it for a second or two and hit play again for it to sync.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ARJR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a great price but it had an echo that just would not go away. Beautiful picture and free delivery but I could not take the echo. By echo I mean the words were coming out before they could be spoken. If it wasn't for that, I would've kept the tv. The return process was super smooth though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Technical issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keep muting and disconnecting from WiFi. TCL keep having me reset the tv instead of replacing it until the 1 year warranty
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JasmineH,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's challenging to use as youust download apps and maneuvering is tedious. Not impressed and want to bring back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
happy camper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv for the price and im happy. Picture is not as clear but still does the job
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jade,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of meyo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this TV. It broke after one year and two months.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Michelle,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not good picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with it. My return period is expired. Bad picture quality Not bright enough
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello JPAV,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is red when you change channels for a minute then changes to the right color
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Excellent price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair Tv for price. I bought as a gift so I’m not sure what the actual quality is like
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ROSR,
Thank you for taking the time to provide your feedback. We hope that the recipient of the TV is enjoying it! If they ever need any assistance, they can reach out to us at tclsocial@tcl.com with their contact information and a description of what they need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Blue screen after 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I can’t give a good review. Stopped working after 5 months for no reason. Blue screen! My second TCL I’ve owned. My first 55 inch is still going strong after several years. Disappointing
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SherriB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Return unuseable tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, when watching a movie or youtube the sound was off with the movie or youtube even after update, like the movie would be in slow and the sound be after it, and the screen was to dim with full brightness settings all the way up, and plus that remote felt so cheap like if you droped it that it would break in to pieces, so i went and exchanged it for a 75inch toshiba tv and im so happy with it so much better built and firetv runs so much smoother, super brighter, and love the remote built solid. Toshiba not made in china either like tcl.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TerminatorT900,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is not working like I thought it would it freeze up a lot and tv show isn’t keeping up with the voice
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Garbage TV!!!! Stay away!!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it -10 stars if I could. Garbage TV stay away from it. Decided to go with a cheaper options for kids playroom and should have stuck with a Samsung. TV is connected to Wi-FI but doesn't work. Figure that out...... Called customer service twice and waste nearly 2-hr of my day frustrated. Can't return it, doesn't work, what do I do now? I guess play DVDs or video games off that. Don't get fooled by the price, pay the difference for quality product and service.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support