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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 751 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the 70" Class 4-Series LED 4K UHD HDR Smart Android TV's picture quality, price, and easy setup. They rave about the great sound and picture, calling it a "good quality" TV with a "great price." Customers appreciate the simple setup process, describing it as "easy to use."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 751 reviews
  • Rated 1 out of 5 stars

    Trash Trash Trash I Tell You.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Tv's E arc doesn't work and keeps dropping my soundbar. Customer service doesn't understand English and simply reads from a script. A technician came and stated it was the tv after changing the main board and speakers and customer service calls back and says its the sound bar although the soundbar works on my other tvs. Stick with a main and reputable brand because this is the perfect example of you get what you pay for...Garbage.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

  • Rated 2 out of 5 stars

    Not good on the apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not let you download Spectrum App. Has some issues with the app store. Screen quality is ok. Had to purchase a Roku to get all the app that we need.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Disappointing purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, purchased and returned in the same day. Tv picture tube was messy and tv picture was blurry and squiggly lines returned to store

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JustRyse,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns off by it self or the sound just stops working ..you have to turn it off and wait a bit then turn it back on for it to work

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rodney,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Dissapointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great picture and a great TV but the sound is not good. A lot of feedback

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Marc,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the worst brand of tv i have ever bought, i have never regretted buying something so much, even with excellent signal it still buffers every 15 seconds and even when i get sick of that and change it the antenna it says trying to find signal i have my Samsung tv right next to it playing everything like it should, save your self the hassle

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Crappy tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good tv at all. Very slow and quality is not good.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Softballtismysport,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    DO NOT BUY THIS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a zero if it was an option. Purchased today and set it up same day. Picture quality is unwatchable, it flashes light and dark and blurry. The sound is off, even after trying to calibrate. Do not buy this TV!!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Chromecast Feature Stopped working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromecast feature no longer works after a week... Frustrating because that is the only way I use the TV. Been trying to fix it for the last 4 hours. Going to have to return it .

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Helaman,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Be Careful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a lot of lines in coming from graphics on the screen. Didnt think much od to start now too late... Lines are concerning as they seem to have become more pronounced over time.... Dont know if they will eventually to much.....

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dolph,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Audio Delay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is an audio delay when watch cable. Called TCL and they were not able to fix the problem. I’ll be bringing it back tomorrow.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dben11,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed from box, installed wall mount brackets, plugged in and ...thbbbb! Product was DOA. Return to store was simple enough and staff was understanding. Can't say I was too surprised...you get what you pay for!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Justaguy,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Not happy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it, android tv only likes to connect to an android. The iPhone to android tv app is poorly built and constantly disconnects. Horrible experience.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JmdBako,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Bad program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv doesn’t do what I was told would won’t let me download program I whant for my cable and that’s why I bought tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bryon,

      Thank you for taking the time to provide your feedback. TCL does not make any of the apps in the App store nor does TCL control App store content. Google or the specific content provider would be the best organization to ask for an answer. In most cases it is up to the app provider. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    No Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star because you get what you pay for and thr price was cheap. That sums it up,

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Donny,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was terrible did not clear up at all could only see half the screen

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kbaron37,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    I feel my recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made tv ,and it responds slowly when trying to use the remote

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Nixzy,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Joseph
      TCL Customer Support

  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 7/29/22. The picture went out 9/2/22. Can’t return.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was defected...had a black screen and white lines

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Trav,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV plays super clear and looks awesome in my livingroom. It’s powered by Android which takes some adjusting but overall a great purchase!

    I would recommend this to a friend