Customer Ratings & Reviews
- Model:
- 70S434
- |
- SKU:
- 6481727
Customer reviews
Rating 4.4 out of 5 stars with 751 reviews
(751 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 70" Class 4-Series LED 4K UHD HDR Smart Android TV's picture quality, price, and easy setup. They rave about the great sound and picture, calling it a "good quality" TV with a "great price." Customers appreciate the simple setup process, describing it as "easy to use."
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I’m happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price…..,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendRated 5 out of 5 stars
TCL - 70" Class 4-Series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL - 70" Class 4-Series LED 4K UHD HDR Smart Android TV
I would recommend this to a friendRated 2 out of 5 stars
Just say no
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had good luck with buying the cheapest TVs for their size, but that streak ended with this one. The picture quality is horrible, movement is jerky and patterns cannot maintain form while moving. The TV itself is very glitchy. It will freeze sometimes, requiring it to be unplugged from the wall. There is no way to disable the TV speakers, so have fun trying to use a sound bar. It's probably closer to 1 star, but i hate 1 and 5 start ratings because they are so overused. Spend the extra money for picture quality.....the cheap TV strategy gets crushed at 70".
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Not reliable (lucky to get 2 yrs out of it)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned 2 back to back and both went out on me right after the warranty expired. Money wasted and will never buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jasony,
We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some additional troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you further. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 1 out of 5 stars
Keeps disconnecting to wifi and is very slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is super slow and keeps messing up. It disconnects from the wifi everytime you turn it off and takes 10 minutes just to reconnect.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kduncan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this last April 2022 and I noticed that after a few months the picture quality deteriorated. It suddenly became dark and would not improve after trying all possible adjustments. Even my guests during one of my parties at home visibly noticed the poor picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GaryS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Hey Google, be more like a Fire TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The EPG (Electronic Program Guide) is important to me as an antenna user/cord cutter and the TCL/Google version of this sucks on this TV. And I mean it suuuuucks.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JD43449,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No ice ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We still have a refrigerator that doesn’t have an ice maker that works! It’s never worked! Nobody has helped us and it’s so frustrating. Please help- no ice.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We're truly sorry to hear about your experience concerning your refrigerator. This review was posted under a TV. For better assistance, you would want to contact your refrigerator manufacturer or Best Buy customer support as they would be the best equipped to help. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Android sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back. This is Android compatible, not Apple. Very limited in apps and access to streaming channels.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This TCL Android TV features an Android operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the Google Play Store. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. We hope that you reconsider us in the future. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we turned tv on , screen was multi colored , tv broken
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Koolkid24,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Nooooo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad all bad never order online for pickup it was terrible and the people were mad i was mad
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience concerning your order. For concerns regarding an order, you would want to contact Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!
Thank you,
Sara
TCL Customer Support