Customer Ratings & Reviews
- Model:
- 75S435
- |
- SKU:
- 6427116
Customer reviews
Rating 4.6 out of 5 stars with 166 reviews
(166 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 75” Class 4 Series 4K UHD Smart Roku TV for its exceptional picture quality and affordable price. Many customers rave about the wonderful picture and sound quality, while others appreciate the ease of setup and use. The Roku smart TV feature is also a hit among customers, with many considering it the best.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Moy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High Quality for the price perfect picture....love my new tv
I would recommend this to a friend Rated 1 out of 5 stars
Don’t expect this tv to last much more than a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv 14 months ago and all of the sudden while watching tv one evening the screen went black. Sound still worked but no matter what we did including a factory resetting the tv the picture would not come back on. Don’t make the same mistake I made and spend the extra couple hundred for a Samsung or Sony. We have a Samsung that is at least 6 years old. I wouldn’t feel so bad if I bought this tv 6 years ago and it went out but 14 months is horrible quality. Google TCL screen black if you think this is an anomaly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Hdh35,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. Screen went black after a year and a few days. No help from costumer service and a very common problem.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bross,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Quit working after just 15 months!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY A TCL! My 75" (75S425) quit working after 15 months. There is only a 1 year warrenty and TCL support said there was nothing they could do for me, not even offer a discount on a new TCL TV. Therefore, I'll never buy another TCL and recommend that you don't either.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DenverDave,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
I wouldnt recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the 75in TCL with roku less than 18 months ago and its already stopped working. The screen doesnt even turn on any more. I tried reaching out to TCL for support but no matter where I click, it just allows me to register the product, which is of no use. Of course, the warranty is only 1 year, so I dont expect much help even if I can figure out some way to contact them. Very disappointed, now that I have to go buy another TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sean,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL - Black Screen of Death - Known Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. There is a known problem with TCL TVs of black screen and no fix from TCL. After 2 years my TCL TV experienced the black screen of death and now is useless. G**gle the issue and you will be shocked on all the reports.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Joseph
TCL Customer Support