Customer Ratings & Reviews
- Model:
- 75S434
- |
- SKU:
- 6424069
Customer reviews
Rating 4.4 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the 75" Class 4 Series LED 4K UHD Smart Android TV for its exceptional picture quality, affordable price, and large screen. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the budget-friendly price point and the convenience of the Android TV platform. However, some users have expressed concerns about the slow response time, reliability issues, and the quality of the remote control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Need better screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For that screen size this TV should've betterscreen.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mizan,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Without more information, it is difficult to understand what trouble you may be experiencing. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
The picture is not as nice as LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned and LG and switched to this one for 2 weeks before I called best by and told them I don’t want it. The picture on my 10 year old LG was much better than this one new, so I returned and bought another LG.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Zaynabfitness,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dead at 7 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So for the 7 weeks it worked it was ok. Got it for $500 on sale and for that price it was average at best. Not great in a bright room as the screen couldn't compete with open blinds. Night time viewing was fine though. Then it started to randomly shut off. This happened about 10 times one day, the next day it wouldn't turn on at all. Returned to Best Buy and picked up an LG which performs worlds better in a bright room, and the picture in general is far superior.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Demitri,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 1 out of 5 stars
Damaged
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I ordered had a bent screen at the top causing a crease down the center when viewing. Had to return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Hdr
Rated 1 out of 5 stars
Tcl Android
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with movies 4K UHD and HDR I don’t recommend this
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alan,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
A disappointing Christmas Gift....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my and drove 3.5 hours to deliver it and set it up for her. When I opened the box the only thing in it was the TV itself. No power cord, remote, or the TV stand. And this was a brand new purchase, not a floor model or open box. On a positive note I will say that Best Buy has been awesome. They replaced it with a better TV and even delivered it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi jbling55,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible service mediocre TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv and hung it up...looks great. Turned it on and got logged into all my accounts just fine. Tried to find something to watch and found out it is EXTREMELY slow. Just trying to scroll through the menu in Hulu took so long I shut it off. Called Best Buy and they told me that is expected from a cheap tv. Great...would have been nice if they told me that when I purchased it from them. More angry with Best Buy than TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tim,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Tlc tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashes apps remote need upgrade. ...... . ..m..........
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ojdollaz,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV I’ve ever bought. Glitchy and unreliable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Beware,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thanks,
TCL Social Support
Rated 1 out of 5 stars
TLC and BestBuy are the worst
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV I have so far. I got this TV and it's not working after 10 months, and when I call BestBuy support for warranty they came and fixed it then it's not working again after only 10 Days. BestBuy support was so bad and they keep busing my request for re-fix till I'm out of warranty.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BeMak,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
75 inch Android TCL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boring operating system Roku is way more interesting with more content
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Loses connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if I got a dud or what, but it loses the wifi connection constantly and we have to completely reset the TV to get it to reconnect. Very irritating. I'm going to have to buy a roku to use instead.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Brittany,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sound issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, at first seemed like a good deal. Then noticed sound was not in sync with picture. Tried everything to correct, no luck. Looked up online and find this is a known roku issue for years. Tv is going back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Speearep,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with audio sync on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software malfunctioned after 1 year of having this tv. TCL won’t do anything to help, basically told us we’re SOL. Better off spending a little more on a brand that will actually last.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maxwell,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Never again
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant connection issues. Randomly can’t use apps. Have to restart constantly with is a pain to even figure out how to do. Wish I would have listened to 12 year old son that told me “tcl TVs are junk, buy something better”…..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkyMark,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not working now . Only black screen showing . Dont buy this product .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeyabalanT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DONT BUY THIS TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.barely had this tv for a year and right after the year the lower half of the pixels all freaked out and half of them died.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi admiralfoulg,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked great for 8 months. Now when you turn it on it will shut off after a few seconds. Someimes 5 or 6 sometimes it will stay on 10 seconds before it shuts off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Littletonka,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Friends Lego Set Missing Pieces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Friends Lego set for my son for Christmas and once he received it and opened it he discovered multiple pieces missing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pamela,
We're sorry to hear about your experience with your Lego set. Regrettably, this review is written on a TV. For better assistance with your Lego set, we recommend reaching out to Best Buy. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Make sure to get the roku version
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android version is inferior to the roku version, make sure to get the right one
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience with the Android operating system. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support