Customer Ratings & Reviews
- Model:
- 75S434
- |
- SKU:
- 6424069
Customer reviews
Rating 4.4 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the 75" Class 4 Series LED 4K UHD Smart Android TV for its exceptional picture quality, affordable price, and large screen. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the budget-friendly price point and the convenience of the Android TV platform. However, some users have expressed concerns about the slow response time, reliability issues, and the quality of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Android TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the picture quality and sound no need of additional soundbar, best deal at best buy with free home delivery, family is very happy
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most bang for your buck. Obviously better TV’s are out there but for the price it can’t be beat.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture, ease of setup. And lastly the price at Best Buy was fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product price benefits. Great resolution and nice sound
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it nice picture, good sound very thin!!!! Great picture
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great TV, easy to set up and start my viewing
I would recommend this to a friend Rated 3 out of 5 stars
Make sure you get proper screws for wall mounting.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is average at this price point. The balck is not so black and looks cloudy with some light in in the room. Picture looks good only in the dark room. Setup was easy with android phone. Had a big trouble with mounting. The TV had 4 screws in the VESA mounting holes, which I had to remove. However I could not use the same screws as manual mentioned to use M6x16mm screws. The Wall mount I purchased had all size screws BUT this one (M6x16). And so had to make a trip to hardware store for $2 worth screws. I do not understand why TCL could not provide proper screws in place of dummy screws.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
bad signal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.data always disconnects i spend 30 min everyday trying to reconnect all my other smart tvs which are roku work way better
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv Nov 2020 and it’s now Apr 2024 and the tv won’t power on. I have no idea why it’s not working but definitely thought I would get more than 3 1/2 years out of a brand new tv. Nothing went wrong to lead up to this just one day it wouldn’t power on. Money wasted!!!
No, I would not recommend this to a friend- Cons mentioned:Backlight
Rated 1 out of 5 stars
Horrible . It now has a black screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item has a black screen with no sound after 2 years
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
TCL is Terrible Crap LCD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these in July of 2020 and one of them stopped working within three months. Have been dealing with TCL warranty for 6 weeks now and they have been horrible. I will not purchase from them again and recommend Best Buy stop selling them since Best Buy will only refer you to TCL for warranty.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
ANDROID TV IS HORRENDOUS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful with Android TV. I bought my first TCL Smart TV with Roku 5 years ago and was extremely pleased with it. So much that I recommended it to everyone. Fast forward, I want to upgrade from my 5 year old 55 inch to this new 75 inch TV. I was hesitant with Android TV and should have listed to my gut. Android TV SUCKS! It's so laggy and frustrating to use this interface with all the constant freezing and crashing. Spending an extra $50 for a Firestick to replace the crap software that TCL decided to use for this model. Be wary of purchasing if you intend to use the smart tv capabilities that comes with this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Brandon,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the smart features on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Manufacturing Quality and Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a 75 inch TCL television in Feb of 2019. In July of 2021 we experienced a hardware failure of the screen, and after working through trouble shooting the issue with TCL technical services, we can confirm the television is a 75 inch paper weight. When asked to resolve this obvious manufacturing quality control failure, we were told the television is past the one year manufacturer’s warranty, and that we should contact a television repair service at our own expense. Do not buy TCL, they are new to this market place and lack quality in manufacturing and quality in customer service. Your money is better spent on a well known manufacturer with a reputation for quality products. Even if you spend more money, you will be better off with a well known television manufacturer, like Panasonic, Sony, Samsung, LG, or VISIO.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Timothy,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 1 out of 5 stars
Common Failure after warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL TVs have a history of failed backlights just beyond warranty. Mine is 17 months old and failed. It costs more to fix than to replace. I recommend researching “TCL Screen Black with sound”.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello JdNH,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Rated 1 out of 5 stars
DO NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time or money. TV is going to go out!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support