Customer Ratings & Reviews
- Model:
- 75S555
- |
- SKU:
- 6514548
Customer reviews
Rating 4.6 out of 5 stars with 230 reviews
(230 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the excellent picture quality, ease of use, and value for the price of the 75" Class 5-Series 4K UHD QLED Dolby Vision HDR Smart Roku TV. Many appreciate the QLED technology and deep blacks, resulting in a great viewing experience. Positive feedback also mentions the straightforward setup and user-friendly interface. While some minor issues were noted with the remote control, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
BEST TV EVER‼️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture, the sound, All so real!!! Love this TV…easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 5 Series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was debating between this and spending another $600 on the 6 series. Almost ever review I read online had this as the best option in this price range. Really happy with the picture quality and although we did buy a soundbar, the stock speakers were better than expected. This tv is perfect for a casual viewer and some light gaming etc
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great price to value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pic for the price. I’ve been a TCL fan for years and this doesn’t disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goog tv for the price good picture easy setup good delivery
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv ,exceptional picture great value, and has roku tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lover boy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love it every thing about it 65 inches and I buy it two years ago an it still working great
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY - HORRIBLE CUSTOMER SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.32 days after I purchased this TV, the sound stopped working and/or the TV froze. The only way to get it working again was to unplug the entire unit. TCL has horrible customer service that requires you to take a 5-20 second video of the problem, email to them and then they will take 5-10 business days to "determine" if the problem can be fixed or if they need to get you a new tv. Then they sub contract out to a 3rd party who has 2 weeks to contact you to fix the problem. I had an appointment for this morning and the person did not come! I had to call them and they accidentally did not let me know that they appointment was cancelled.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jennifer,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
White lines ruin picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great other than the white lines. The sound is surprisingly good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited for this tv, ordered and waited two weeks to get delivered. Upon setting up tv it just shut off and never turned back on. We checked the outlet to see if it was power issue and it had power, we moved tv to a different room and its just wont turn on anymore
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kimmm,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed, wont buy it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd TCL 75 in. The 1st one went out less than a yr after purchase. 75 in TV #2 , same issue, returned it , less than a wk later. I'm not sure if their 75 in screens are often problematic with other customers, but it surely has been for me.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support