Customer Ratings & Reviews
- Model:
- 75S546
- |
- SKU:
- 6470263
Customer reviews
Rating 4.1 out of 5 stars with 180 reviews
(180 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 75" Class 5-Series QLED 4K UHD Smart Google TV's picture quality, price, and Google TV features. They appreciate the vivid colors, big screen, and easy setup process. However, some customers have experienced slowness and software bugs.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Rated 1 out of 5 stars
Terrible software absolute Garbage TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, constantly drops programming while watching, will not open on last viewed, assustant comes on when not asked, a completely useless and unreliable software system, that constantly crashes, had a Roku tv prior to this, DO NOT BUY THIS TV YOU WILL BE BITTERLY DISSAPOINTED
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Skippy,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv will get it agin. Yes great movie to watch.
I would recommend this to a friendRated 5 out of 5 stars
TCL 75" Q TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality product for much less than popular brands
I would recommend this to a friendRated 1 out of 5 stars
Wouldn’t buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already messing up not happy screen going out not happy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RandyH,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
MyBigTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and works fine, what more can I say, it's a TV
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Nothing but problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this tv. Freezes often and sound rarely syncs with picture, customer service says to factory reset it and I have to do that nearly weekly. I have other tcl tvs but all Roku this google has been a bad experience.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a lemon and a constant issue with voice syncing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WalterW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 1 out of 5 stars
Worst TV I have ever owned by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible TV, STAY AWAY at all costs. The TV is extremely slow and unstable even after updating to the latest firmware. TCL did a ridiculously bad job on this.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the purchase. i can't get it to correspond with my satelite remote like my other tv does. It is a samsung QLED.I am wondering if I still Have time to swap it for another samsung?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Terrell,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
How can google UI be so bad?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, is 1 star a little dramatic? Maybe. However here's why. 1. Google User interface is horrendous. Its so slow, so laggy, Apps force crash, and I never want to see an advertisement on my home screen ever again. I will struggle getting to the apps I actually want because I have to filter through so many advertisements from Google. Absolutely awful. Its not the TCL quality or picture or amything else. Its just the horrendous UI
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the Google Operating System. At TCL, we are committed to delivering premium products with world-class customer experience. Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Go with Roku version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awful TV - picture quality very bad - returned and bought the same TV with Roku - amazing difference. Love the Roku version
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Time,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
Perhaps just a bad one?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was good. Then the picture failed within weeks of purchasing it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lbryant,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed in Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen went out in less than 7 days after purchasing and this was the second one. The quality was disappointing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JayBHSCU,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Pricey and not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is over priced. It is not compatible with playstation. Best buy management and staff went above and beyond to rectify the situation. I was greatful.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tracey,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV is indeed compatible with PlayStation. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
CANNOT SEE A THING. DO NOT PURCHASE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot see a thing. Terrible lighting on this TV tried to play with it and edit setting but tv brightness is awful.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joealk,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 4 out of 5 stars
Great tv for price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv to place in my new house. Colors are bright and vibrant. Chrome cast works without a hitch. Tv is a little slow to connect to internet, but this could be due to not being hardwired. Overall great tv for a fair price. Many app options for download as well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Walkaway23,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Slow & Glitchy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TCL Google TV a little over 2 years ago, after having a few of the TCL Roku tvs. We were very happy with the TCL Roku, but were interested in seeing if the Google would be better, because it’s Google. It’s the biggest TV we have in the house 70+, but we honestly don’t use it often because of how slow and glitchy it is. Was hoping it would get better with updates, etc., but it has not. We have since bought 2 more of the TCL Rokus
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
Absolutely crappy product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the tv but it become super slow. Frequently gets stuck and crashes
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and internet reception, and sound!!!
I would recommend this to a friend Rated 1 out of 5 stars
Poor calibration, ARC support, and interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have spent over a month trying to calibrate the color on this TV to no avail. There really is no way to make it look right. Add to that the very poor Google TV interface that constantly freezes and is extremely laggy and you have one of the most frustrating TV experiences on the planet. But wait, there's more! I hooked up a Sonos Arc to this and, you guessed it, horrible echo. The TV speakers cannot be disabled when you have a soundbar hooked up so if you didn't have enough fun trying to calibrate the colors, you now get to try to manually sync the sound coming from two devices using the same Google TV interface that you already hated. Overall, this is the kind of TV you should give someone you hate. Save yourselves.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PhilConstantino,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support