Customer Ratings & Reviews
- Model:
- 75R615
- |
- SKU:
- 6319339
Customer reviews
Rating 4.5 out of 5 stars with 459 reviews
(459 customer reviews)Rating by feature
- Picture Quality3.8
Rating 3.8 out of 5 stars
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Brightness4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers value the 75" Class 6 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly Roku interface. Many customers rave about the stunning visuals and immersive viewing experience, while others appreciate the great value for money. The easy setup process is also widely praised, making it a hassle-free addition to any home entertainment system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Screen goes totally black within 1 month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV as a replacement for another brand TV. The picture was wonderful. Light years better than what I replaced. BUT... I purchased this TV on 6/22/2020. Took delivery on 6/25/2020. Easy assembly, and set up. On 7/19/2020 the screen faded to black. That is a grand total of 24 days. I don't care that TCL sent a tech out to repair the TV. That took over a week, and he was unable to fix the problem. I don't care that TCL, more than a week later emails me that a replacement TV is on its way. And that will end up taking at least 10 days at the earliest. And it will be delivered to a tech. Who then will set up a later appointment. All I know is I have been without the TV longer than I was able to watch it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
unfortunate purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 75 inch 6 series, had a nice picture for 2 months of light usage. TV then failed to power on. TCL Warranty sent a service technician to replace the power board, then the technician finds a crack in the screen. TCL Warranty doesn't cover cracks regardless of cause. So, it's a 75 inch paper weight after 2 months. Definitely take an extended warranty if you go for this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you're having issues with your TV. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://www.tclusa.com/support/warranty to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Been good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money! Good TV for the money! Would recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Media solution and a fraction of the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. 4K UHD tv at a fraction of the price for comparable TVs.
I would recommend this to a friendRated 4 out of 5 stars
not bad for the price point
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DSE is aggravating but rare. Calibrating was rough
I would recommend this to a friendRated 4 out of 5 stars
Good image quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is good. Mediocre sound quality. Fast delivery and good service.
I would recommend this to a friendRated 4 out of 5 stars
TV was delivered damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the only thing is it was delivered damaged so had to have it picked up
I would recommend this to a friendRated 5 out of 5 stars
TCL Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this to for my game room and it was money well spent.
I would recommend this to a friendRated 5 out of 5 stars
Excellent well rounded TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV feels like good value for the size, but the 65” is even better value for the size.
I would recommend this to a friendRated 5 out of 5 stars
Great buy value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, delivered on time, great value for money!
I would recommend this to a friendRated 5 out of 5 stars
Great 4K TV, extreme value at the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K TV, extreme value at the price! Roku just works
I would recommend this to a friendRated 5 out of 5 stars
Great TV !!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV IS AWESOME !!! I get people asking about it all the time !!!
I would recommend this to a friendRated 5 out of 5 stars
Roku Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart Roku tv is fabulous, no need for cable anymore...big time savings!
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was great. Quality and color were outstanding.
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Black screen
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great, but the screen went black 11 months after purchase. I would suggest reading about this online - it appears to be a relatively common issue. Unfortunately for many folks, this happens after the 12 mo warranty and they are out of luck. TCL support was awful. Gave us the run around and communication was terrible. Took so many phone calls and got the runaround.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great value! Awesome picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ! I should've bought an 82" though instead . This TV looks small in my great room
I would recommend this to a friendRated 4 out of 5 stars
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy price matched as advertised to give us a very competitive price
I would recommend this to a friendRated 5 out of 5 stars
Excellent Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing better at this price point. Highly recommended!
I would recommend this to a friendRated 5 out of 5 stars
Best Value
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you will not find a better TV on the market....
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service but initial delivery was a broken TV
I would recommend this to a friend