Customer Ratings & Reviews
- Model:
- 75R646
- |
- SKU:
- 6470279
Customer reviews
Rating 4 out of 5 stars with 327 reviews
(327 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 75" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's exceptional picture quality, including its impressive black levels and brightness, making it a great value. However, some users experienced issues with the TV's software and remote control functionality. While many appreciate the HDR capabilities and gaming features, a few reported audio problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hard to find a better deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt the best tv $1300 can buy! We are absolutley blown away at how bright, sharp, and clear it looks - no matter if watching sports, movies, 4k programming. Coming from a Samsung LED that was the same price and 10" smaller 5 years ago, this tv exceeds expectations!
I would recommend this to a friendRated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Love it more and more everyday. Hopefully it last.
I would recommend this to a friendRated 4 out of 5 stars
tv rerview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy love this tv great value and great t.v,
I would recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
$1300 dumpster fire - returned 1/15/2022
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV software was absolute garbage. Honestly shocking how it could have even entered production. Brightness would constantly reset to maximum, TCL assistant Alexa integration would barely function, TV constantly gets sluggish and needs a restart, sound would sometimes not work when switching inputs. The hardware is fine, but the software needs to be fixed. We exchanged the Google TV version for the Roku version which works fine (but setup was a little buggy).
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi James,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
If you need any further assistance with your replacement TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great TV at a great price with the discounts. The quality of the panel is awesome, and the speaker quality pretty decent without a soundbar. I've had this TV for a few weeks and the Google TV software keeps getting better and better too
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Do not waste your money!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google TV interface is extremely buggy. It’s always finding a way to have problems. The dolby vision flashes the screen every 60 seconds on 4K content. The tv freezes during regular content a lot. The tv is consistently slow, 20% of your time is spent watching the tv load. The remote functions lag and enter all input at once to catch up. I can’t wait to take this back. This is the worst tv I’ve ever purchased. I’m not going to wait and cross my fingers for bugs to be resolved, if you rush a release you’re releasing garbage and I do not want your garbage.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Austrodamus,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Defective TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was awful. We could get through the set up process but every time we would start to watch something, the tv would turn off and reboot by its self after 15 minutes. We tried to factory reset, but this didn’t help. Picture was great for the 15 minutes the tv would work. Had to return the tv and bought the Sony X90J instead. Definitely recommend that tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stacy,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Budget Huge TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and get going, not crazy about Google TV vs Roku that I'm familiar with but it is much faster than any Roku TV I've had. Only negative would be that it might be TOO big.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Get the lg c1 instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience not working has expectations. Great picture , but turn off by itself.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Will,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL R646 not quite there yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TCL 75R65, based on the all of the glowing reviews, but it didn't live up to hype! Disappointed with the picture quality: 1) Picture not clean in any setting. Tried steaming from Hulu, Amazon and Netflix, connected to cable TV and all of the calibrations tricks that could find online but nothing worked. 2) Upscaling is poor, especially from 480P. Picture wasn’t clean as it should be at 1080P. I’ve read the TCL is working on an upgrade but I can’t wait. Google has bugs but it works. Going to return and purchase the Samsung 65” QN90A.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Don88,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Trash finally gave up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT GET THIS NOTHING BUT A NIGHTMARE DID 3 EXCHAMGES ALL EITH HORRIBLE MARKS ALL OVER THE SCREENS
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bbrown,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price for sure the best you can get. I see some white bleed through from time to time. Google software a little slow could be better. But overall a great tv.
I would recommend this to a friend- Pros mentioned:Black levels
Rated 1 out of 5 stars
Disappointment…..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 75” class 6 series tv the 2nd week of May 2022 It has nice color but the motion blur is terrible! I wish I would of returned it within the first week. Now I’m stuck with it ☹️ This is the 4th Tcl tv I have purchased (two 55” this 75” & one 32”) I think it will be the last. I hate to say it but I don’t recommend. You can’t watch the big game with the guys with blur like this!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RaymondC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 2 out of 5 stars
TCL 75” R646
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Software is buggy and the picture freeze up try to use the settings, The tv turn itself off won’t turn back on, have unplugged the tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Cons mentioned:Software
Rated 1 out of 5 stars
Horrible TV! Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst TV I've ever seen. Tons of software glitches. Constantly flashing and blinking on certain stream types especially Dolby Vision. Early software locked up regularly and caused a power pull. New software update recently totally destroyed Clear Motion functionality. I wish I could get my money back. Will never purchase a TCL ever again! Totally wastedy money!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi techiepete,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
Fair/Questionable at Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV had a decent picture, but the system was pretty laggy. Sound felt like it was bouncing off the back of the TV, not projected to the viewer. The "OK Google" response was hit or miss. Combined with all the other operating system issues that were reported for the TV, it wasn't worth the risk. We returned it. We'll look for another 75" TV to invest in that doesn't feel like a long-term risk.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Liebo,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
The motherboard will stop working in over a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the motherboard will give out after one year, isnt thay convient????
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for this price at this moment. Easy set up , nice quality for QLED. We are satisfied with this purchase in BestBuy.
I would recommend this to a friendRated 1 out of 5 stars
Dont buy TCL
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV died 20 days after 1 year warranty, $99 just to have it diagnosed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great 4K TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. My tv had a fairly clean uniform panel and I've enjoyed it immensely
I would recommend this to a friend