Customer Ratings & Reviews
- Model:
- 75R646
- |
- SKU:
- 6470279
Customer reviews
Rating 4 out of 5 stars with 327 reviews
(327 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 75" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV's exceptional picture quality, including its impressive black levels and brightness, making it a great value. However, some users experienced issues with the TV's software and remote control functionality. While many appreciate the HDR capabilities and gaming features, a few reported audio problems.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
No thanks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Home 1 day and replaced it with a Sony! Same price as the Sony, Sony has way better picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robin,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Got screwed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great t.v but best buy lied was told and advertised that best buy would match black friday prices ( the black friday guarantee ) needless to say price marching was suspended 400 dollar difference long story short will never shop here again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience concerning store policy. We hope that you are enjoying your TV thus far! If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sadness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the size and price, but alas quality control failed me. The image looked great but developed a dime sized gray spot in the direct middle of the screen after 3 days. I returned the tv and purchased a Sony x90j
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Black levels, Hdr, Picture qualityCons mentioned:Software
Rated 5 out of 5 stars
Great Picture Quality and Brightness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. The picture quality is great for this price. For and LED this has very good black levels with little to no blooming at all. I am also impressed with the HDR. The picture really pops. The software does have a few bugs but I am hoping this we be resolved with future firmware updates. For the price you can't beat it.
I would recommend this to a friend Rated 1 out of 5 stars
Not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great tv while it worked. I only had it one month. It was very buggy and laggy. Always lost Wi-Fi connection. And hdmi 1 went out always had green screen.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bigjoe,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Open box excellent - backlight dead within 60 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, until it breaks. Not sure if tcl at fault or I am for buying “open box excellent” from best buy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CodyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good Television.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible all around. Not good. Very bad. Trash. Truth.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great picture but slow and a little glitchy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a solid 3.5 Stars not really a 4. I like the google platform. The picture quality is really good. the build quality is ok at best. The response time when selecting what to open is pretty bad. The remote has to be pointed near perfectly at the center bottom of the screen. A UHF remote should be mandatory on bigger TV. If you spend the money and are most likely 14+ feet away why isn't UHF more important? This TV feels just like a non flagship phone with great hardware and the right software but just doesn't have the flag ship joy of use. It has moments that get close to oled picture at times.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Joseph
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is pretty good, It may lack a little bit in viewing quality but when you do the math it is a great TV for the price, Come to think about it, the Tv is a great bang for the buck. If I could trade it in and had the room, I would get the TCL tv that's nearly 100 inch, but I don't have the space ,I have enjoyed this TV immensely.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great display for all lighting. very clear!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely recommending to buy. was recommend this by a co worker who has one. Definitely one of the best mini led displays out there. In my opinion it is the best, but then again I have never owned a mini led display google TV. Has lots of apps for movies TV shows, kids movies, news and more. All crystal clear! 120 hz display. Excellent for gaming and lots more. Get a sound bar that has optical audio. Makes it that much better especially with the various sound settings and adjustments. Also if you are going to do that and you experience audio lag, just use the volume buttons on the side of the remote to turn the TV speakers all the way down. The mute button just below that also works great. Before I did that I had alot of sound echo but it is fine with the TV speakers turned off. So, in the end, if you want one of the best quality tvs on the market GET THIS ONE! You will enjoy it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a fantastic picture, a fast interface, and a Slim bezel. I Highly recommend this!
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Television with vibrant color. Once the setup was completed and television installed nothing but clear picture quality and amazing color. Looking forward to many memories we get to experience with our brand new tv.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great TV at a Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a VERY nice TV. We had a P series Visio that was several years old and this is much nicer. It is very bright and the picture is better than we have ever had. We leave it in Dolby Vision with an Apple TV 4K.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Audio
Rated 1 out of 5 stars
Skip the Headache
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did 40+ hours of research on TV’s before buying the TCL 75R646 in early November. I was really excited, but sadly some of the reviews I had seen came to fruition. The picture quality is good overall. However, the upscaling of lower rate content actually looks worse on this TV than my old CRT. It doesn’t handle motion very well. Some dirty screen effect. The Google OS is AWFUL. Constant crashing and glitching. Non stop audio issues: won’t sync audio/video, cutting out, eARC won’t work with sound bar. Im told that software updates should fix this in the future, but it’s been almost a month and it’s yet to be seen. Reviews I read before buying said you may consider using an external streaming device with this TV, but what’s the point of buying a smart TV if the native apps can’t support your streaming? Seriously considering returning it and exchanging for an LG or Sony. Very frustrated
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GopherGuy52,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. At TCL, we are committed to delivering premium products with world-class customer experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
JUST WOW!¡!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought TCL will outperform the top dogs (Sony, Samsung) I used to be a Sony fanboy but not anymore,this TV the 6 series will out the form out of the water the Sony x95 j and the Samsung QN90A, trust me,you won't be disappointed as far as the other people complaining about the TV maybe they got a bad panel but mine looks amazing, it just need some light twicking,
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Totally worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the only one in the area after it became available again yesterday. Delivery is not available so have to drive 15 miles to pick it up. So far so good. The first impression is "WOW" and totally worth it. Seems (and hopefully) that updates fixed most of the issues and will report back after more time with the TV during the holidays.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaps and bounds better than the 65 inch Sony x90j I bought a few days before. Blacks are great, colors pop, screen is perfectly uniform. Disney, Netflix and Hulu all load fast and work perfect. The Sony had terrible blooming on dark scenes compared to this and this was only 100 more for 10 extra inches and an amazing picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, brightness, and clarity. The home and apps are fast and easy to use. I don't really have any complaints besides the judder reduction doesn't work very good. Turn it completely off and everything looks better.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good pictures bad integration of apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this tv. It's affordable and the picture quality is really good. However the integration of the apps seems a little kludgey. For a Google TV, the Google integration is pretty bad as well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Arbert,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has better specs than a lot of its competition in this price range. Picture quality is very good, highly recommend, especially paired with a 4k Apple TV and a sound bar.
I would recommend this to a friend
















