Customer reviews
Rating 4.7 out of 5 stars with 445 reviews
(445 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 75" Class F35-Series 4K UHD LED Smart Fire TV (2025) for its good picture quality, nice size, and easy setup. Some customers have noted that the TV can feel a little slow when switching between apps. Overall, the TV is also relatively light.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace it. The first one the screen went out. So had to get a new one. This one ia good as of now.
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, best quality for video game systems compared to other tv’s, one thing I disliked was every show and movie no matter what streaming service you use looks like a documentary compared to other tv brands
I would recommend this to a friendRated 4 out of 5 stars
Mister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV up to now and I like it. The color is really cool.
I would recommend this to a friendRated 5 out of 5 stars
Best TV Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning a TCL product and I’m hooked. Everything about this TV is amazing. Will definitely be buying another one.
I would recommend this to a friendRated 4 out of 5 stars
Budget 75"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my parents who are in there 70s and They love it!
No, I would not recommend this to a friendRated 5 out of 5 stars
Living room perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv fits perfect in my living room looks great sounds great.
I would recommend this to a friendRated 4 out of 5 stars
Good but oS should be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good product how ever software is not the best
I would recommend this to a friendRated 4 out of 5 stars
I love the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s not about the fire TV, but the customer service they are not good. They are rude. Specially the manager in the morning time it was Sunday. He was a rude.
I would recommend this to a friendRated 5 out of 5 stars
Great Product at a great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of TCL and feel like the value for this product is pretty great all around
I would recommend this to a friendRated 3 out of 5 stars
Average tv for a bargain price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture quality are average. Good tv for the price but I will pay more for higher quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ldorell,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Review response.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The t v is big nice and inviting, but the picture quality is not as good as I hoped.Four k is not a reality with this television.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WalterW,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great tv at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price… bought it for father day gift and zero complaints
I would recommend this to a friendRated 3 out of 5 stars
Ok tv nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion it’s better options out there for price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LamontJ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not Happy with how things played out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was nice. But I did not have it for a month till it started glitching out. Not sure if it was the tv itself or was dropped by Best Buy during the delivery. And then I had a terrible time at Best Buy with this issue. So I took it as a loss. Definitely was not happy how it all played out. But unfortunately when you spend your money people don’t care to help.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TaywainJ, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is a little blurry and it keeps swapping back to the homepage from Hulu Live .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JimM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok for the price I do have some issues with the tv not responding so well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lalo13,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
BUYER BEWARE!!! --stand width
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I carefully looked at specs because I wanted to put this tv on a 48" wide stand. The specs clearly state stand width is 38" so I figured " no problem". Tv arrived and i unboxed and set up stand and it quickly became apparent that it would not fit as stand width was actually about 50"! We called and spoke to several customer service agents who said our only recourse is to box it back up and return to store. we had already paid to have tv delivered. We like the tv and figured they could offer to send a wall mount but they offer no compensation! We now will have to buy a wall mount and go to the trouble of mounting -- which we had not planned on. You can bet we will not be buying it from best buy!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. For this 75 inch TV, the feet spacing to fit on a stand is 50.5 inches wide and 13.7 inches deep. It is compatible with most stands and wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
DO NOT WASTE YOUR MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice and big but honestly it’s crap.. my streaming services are constantly glitching out picture disappearing. I’m not impressed. I wouldn’t waste your money on a TCL. I bought this one because my last TCL tv that I bought 1 year ago crapped out!!!!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PaigeG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor timing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a month get my tv delivered they gave me one time but then came 4 hours earlier and
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KeishaW,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. If you need help with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv has delays , pick different brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has delays, like when turning up the volume or switching apps
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AshliD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support











