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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 254 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the good picture quality and the value for the price of the 75" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many find the TV easy to use and appreciate its size. However, some customers have experienced issues with the operating system lagging and delays with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 254 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on sale Black Friday and we love it! Our first big TV and it’s exceeding expectations so far. TCL is a great brand and reputable. We are loving it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good at the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid TV. Picture could be clearer and colors could be more accurate. Use RTings calibration for better color accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so easy to use and had everything i wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Customer Service from the time they arrived by keeping me updated on the ETA and time they delivered the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. The QLED is makes a difference, plus I just received $30 credit for price-match. Thanks Best you are the BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv, it was a purchase for after Thanksgiving. We wanted to upgrade and after looking at all of the features it’s a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, only thing it says qled on the box. But specs said standard led panel when all other qled said qled panels. FYI

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good buy but keep in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is nice but the tv keeps losing internet. I have multiple TVs at home and this one keeps losing connection and there is a huge delay in timing from the remote to the tv and it doesn’t always work

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 75inch TV & Surround Sound Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Awesome Service from Ryan & Dario. They exceeded our expectations and helped us complete a purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is value for money and worth buying in this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect budget TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL killed it once again! I have never been disappointed by a TCL TV purchase and this one is a perfect budget TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display for an affordable prize. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item I highly recommend it to everyone that wants a good tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lag time is awful, while the picture is great, it’s still very frustrating to wait 60 seconds plus to start watching. Also, it cuts off too fast on stand by and tcl support is of no help

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ToddaB,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Barton TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Plenty of memory if you like to customize your fire TV and want it to operate without lag.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good quality

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good for the price, great gaming experience, good video quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv. May have some issues with the polarising film

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tlc tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best 4k view it’s waayyyyy better than a Roku any day I’d buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Terrible software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was not a good purchase. The picture is nice, but the Fire OS software has had issues from day 1. Despite factory resets and firmware updates, it still crashes regularly. I will never buy another TCL TV and definitely not a Fire TV ever again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AustinTXAg,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Stellar tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, you cannot go wrong with this 75 invh

    I would recommend this to a friend