Customer Ratings & Reviews
- Model:
- 75Q550F
- SKU:
- 6593221
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 75" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its impressive picture quality, vibrant colors, and overall TV quality, especially considering its price and size. Users also appreciate its ease of use and straightforward setup. However, some customers have noted minor issues with the responsiveness of the operating system and remote control.
This summary was generated by AI based on customer reviews.
big tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv but big, would look into getting the 65 in for smaller rooms
I would recommend this to a friendYuh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, got it on sale for about half off. Nice HDR
I would recommend this to a friendMrs Robin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent and had great knowledge about prodict
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect view everything is wonderful..............
I would recommend this to a friend- Cons mentioned:Remote control
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the remote. Hate that it is a fire tv. I had a Vizio and liked that tv. I could download a remote free app on my phone which I liked. You cant do that with a fire tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RYDER,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Good quality
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, great gaming experience, good video quality.
I would recommend this to a friendBest Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value in 75 in smart TVs. Enjoy 4K QHD resolution
I would recommend this to a friendT V
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv for my grandkids and they love it.
I would recommend this to a friendBest Buy - TV Delivry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were prompt, professional, and courteous. Will use them again.
I would recommend this to a friendVery slow and Lags during shows.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest tv I’ve ever used in my life. It is slow to navigate, lags during shows, the Alexa integration is annoying and I’ve tried to change configurations but it is impossible to find. If this wasn’t too big I would have already returned.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WouwermanT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Tv thoughts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black coloring is not sufficient. You can clearly see lines on the tv when dark scenes are being played.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Trent,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trash tv the sale was not worth it i wish i could get a refund. the tv takes 5 minutes to turn on and has horrible input lag. I bought 2 of these for my new apartment and it was a extreme mistake. they have horrible sound quality and tv shows are always lagging. only shows that have good quality arw cartoons and anime. shows with real people in it have terrible quality. do not buy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandenB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Tv review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lags and has problems when playing movies at times
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EmmanuelE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Tv
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv randomly turns off when watching. Not sure why.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nilla,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Went out less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quality not to bad but tv didn’t even last two months it went out. Blue power light keep blinking and it won’t turn on. It just cut off while I was watching tv. Thought maybe the life span of the tv would be long lasting but I guess not.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeeF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
A flickering mess!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for less than 3 weeks and it has started to flicker along with a long rectangular line at the bottom of the screen. I've never had this happen before with any TVs that I've bought.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dswole,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Sound is not coming after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on 24th dec 2024, today 24th may 2025 , exactly after 6 month the sound is not coming. It goes automatically and comes when ever it feel to come
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PraveenM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Bad Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality, I’ve had this tv for less than 5 months and the sound already went out. I haven’t played the sound over 30 volume and we turned it on one morning and it won’t work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I've ever had. Not even a month and started the issues. Too big to return it myself
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gphx,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Don't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste you money. I got my tv in January and its March now and tv is going back, the pixels are messed up, screen gets green. not worth.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CarolinaS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support