Customer Ratings & Reviews
- Model:
- 75Q550F
- |
- SKU:
- 6593221
Customer reviews
Rating 4.4 out of 5 stars with 254 reviews
(254 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the good picture quality and the value for the price of the 75" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many find the TV easy to use and appreciate its size. However, some customers have experienced issues with the operating system lagging and delays with the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been a good TV. I like how all of the apps are already on there.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy lover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love going here got my first fridge and tv here I would recommend
I would recommend this to a friendRated 5 out of 5 stars
Great Tv 75 inch TCL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is amazing, I love it, can’t wait to have it hung up on my wall.
I would recommend this to a friendRated 5 out of 5 stars
Solid Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance and the perfect fit for the space I needed!
I would recommend this to a friendRated 5 out of 5 stars
big tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv but big, would look into getting the 65 in for smaller rooms
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the remote. Hate that it is a fire tv. I had a Vizio and liked that tv. I could download a remote free app on my phone which I liked. You cant do that with a fire tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RYDER,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Mrs Robin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent and had great knowledge about prodict
I would recommend this to a friendRated 5 out of 5 stars
Yuh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, got it on sale for about half off. Nice HDR
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect view everything is wonderful..............
I would recommend this to a friendRated 5 out of 5 stars
Best Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value in 75 in smart TVs. Enjoy 4K QHD resolution
I would recommend this to a friendRated 5 out of 5 stars
Best Buy - TV Delivry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were prompt, professional, and courteous. Will use them again.
I would recommend this to a friendRated 5 out of 5 stars
T V
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv for my grandkids and they love it.
I would recommend this to a friendRated 1 out of 5 stars
Very slow and Lags during shows.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest tv I’ve ever used in my life. It is slow to navigate, lags during shows, the Alexa integration is annoying and I’ve tried to change configurations but it is impossible to find. If this wasn’t too big I would have already returned.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WouwermanT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv thoughts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black coloring is not sufficient. You can clearly see lines on the tv when dark scenes are being played.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Trent,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Would not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and laggy constant quality issues bad software only half a smart tv fire TVs not great at all brand is just cheap you get what you pay for
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rollin, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trash tv the sale was not worth it i wish i could get a refund. the tv takes 5 minutes to turn on and has horrible input lag. I bought 2 of these for my new apartment and it was a extreme mistake. they have horrible sound quality and tv shows are always lagging. only shows that have good quality arw cartoons and anime. shows with real people in it have terrible quality. do not buy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandenB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Tv randomly turns off when watching. Not sure why.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nilla,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Went out less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quality not to bad but tv didn’t even last two months it went out. Blue power light keep blinking and it won’t turn on. It just cut off while I was watching tv. Thought maybe the life span of the tv would be long lasting but I guess not.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeeF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lags and has problems when playing movies at times
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EmmanuelE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
A flickering mess!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for less than 3 weeks and it has started to flicker along with a long rectangular line at the bottom of the screen. I've never had this happen before with any TVs that I've bought.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dswole,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support












