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Customer Ratings & Reviews

Your price for this item is $637.99
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The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 244 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, color, ease of use, and overall TV quality of the 75" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). The TV's size and easy setup are also appreciated, especially considering the price. However, some customers have noted issues with the operating system's responsiveness and occasional delays with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-244 of 244 reviews
  • Rated 5 out of 5 stars

    Tv exchanged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great custoner support once i talked to the best person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best app omg someone help me stop best buy your the best to by at

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Already malfunctioning and the operating system is very laggy. I’m having to have a tv repair person come fix it because after 15 days Best Buy won’t allow a return. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshuaD,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Broken 75 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was an open box. I was so thrilled. Tv was broken when I got it home

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LindsayH,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support