Customer Ratings & Reviews
- Model:
- 75Q650G
- |
- SKU:
- 6538136
Customer reviews
Rating 4.5 out of 5 stars with 370 reviews
(370 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 75" Class Q6 Q-Class 4K QLED HDR Smart TV's picture quality, vibrant colors, and ease of use, frequently citing its value for the price. Positive feedback also highlights the Google TV functionality and its suitability for gaming. However, some users experienced issues with the operating system's responsiveness and the remote control's functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV at a great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this for a month but I’m loving it so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ClaytonA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Recomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and service thank you so much for help
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Zeyna,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Toshiba from Best Buy less than a year ago, it went out. I did the exchange which was a nightmare, I just had them deliver the new TCL QLED 75 inch tv last saturday, so not even a full week. I am watching tv tonight, then out of nowhere the tv literally just starts tweaking on me and goes out. I tried unplugging it and plugging it back in and some troubleshooting, but it is fried. Not even a week old. I have 2 Samsung tv's both over 4 years old still work perfect. This TCL brand is very cheap and the product is garbage, I am very irritated with Best Buy, I may honestly stop doing any business with them because they are full of excuses and do very little to help the customer. Two bad tv's now from Best Buy. Not good. I definitely won't recommend them or the tv brands I bought from them. And I called and on the recording, it says they offer 24-hour support, which is a lie, they have specific hours you have to call to get a live person.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JasonS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Tcl goes on and off as pleases.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. There is no way to discribe how annoying this Tv is. If i can meet the sales guy who convinced me to buy this Tv i will be really mad at him
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for a little while now and it is extremely glitchy. I've called and reported it, and I've tried everything they've recommended. Nothing works. It's just glitchy.
No, I would not recommend this to a friend Rated 3 out of 5 stars
MEH. Not really impressed.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only average. Picture is average at best. Wish it remembered what the input was when you turn it off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ralphdcolepost3A,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Slow unresponsive interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful awful awful. I would take it back but Best Buy won’t let me. Even though it’s less than 60 days. The picture/sound seem fine(I’m not picky). But the interface is virtually unuseable. It takes 2-3 secs after you push the remote button for anything to happen and then sometimes it just freezes for awhile. I have another tcl tv and I’m perfectly pleased with it, but it has the Roku interface. This one has the google interface and it stinks.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Absolutely awful UI
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google TV UI on this TV is absolute garbage. TV constantly hard freezes, requiring unplugging to get it to respond. Apps constantly crash that don't crash on my Roku TCL televisions. Live TV channels aren't listed in numeric order and are intertwined with the free "Google tv" channels. At least it looks nice.
No, I would not recommend this to a friendRated 3 out of 5 stars
???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv for the money, it doesn't appear to be a high definition tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DonaldJ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not bad for budget tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was ok but ended up returning. The picture was grainy and also had backlight bleeding.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MattC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has an issue were it flips color pallets and also has no audio when watching tv, or any app based show more than 80% of the time, Best Buy would not allow a return so was stuck with it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Meta,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Cheap but Junk TVs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap TV but warranty process is a nightmare. TV OS seem to get slower and slower older tv’s are too. I’ve purchased about 20 TV sets. When you have an issue with new tv customer service is HUGE pain. I don’t normally take time to write review but have had issues with multiple sets and warranty is junk. Roll dice with cheap TV or spend money on something with a little better quality.. Some tvs have red and green verticals line. Others freeze up for no reason.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JimmyA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
TV froze regularly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great, but TV was slow to change apps right out of the box. Eventually TV froze on startup at each use and had to exchange it. Credit to Best Buy for making it easy to exchange.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GregG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been pretty good. The remote can be slow at times
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NathanB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible TCL because of Google
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I've had in years. So slow to respond to any button you select. Takes up to 10 seconds to change channels. Want to watch a replay? You have to back up about 30 seconds before the picture and audio clear up enough to watch. TV acts like it has no signal even though it's showing 4 bars. I blame it all on Google TV. My ROKU TV's which TCL use to have are all better than this. If this TV cost more than $100, don't buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maxx,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6 months after buying, horizontal black line. Always had slow response. Less than a year and its not even working. L
No, I would not recommend this to a friendRated 2 out of 5 stars
TCL Q6
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underwhelming. Picture was not as clear as expected. Google TV is awful. Returned.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bill,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Nice picture but go a different route
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its turns in and off on its own at tines. The sounds isnt that good. The menu is very clunky and slow. I would reutrn it if it wasnt such a pain and past the time frame. I would recommend a different tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Inaccurate TV size
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I love my TV. I just measured it and it is not a 75-inch TV, it measures 65 inches and the other TV that I ordered measures 55 inches instead of 65 inches.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SheridanC,
Thank you for taking the time to provide your feedback. Per industry standards, TV screens are measured diagonally. This TCL TV has a diagonal measurement of 75 inches, while the overall width of the TV is 65.7 inches. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy! Bought 3 months ago and already toast. The TV will not turn on, TCL’s customer service was no help. Money down the drain. VERY UPSET!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bojack,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support