Customer Ratings & Reviews
- Model:
- 75Q750G
- |
- SKU:
- 6538128
Customer reviews
Rating 4.6 out of 5 stars with 1073 reviews
(1,073 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the picture quality, color, and ease of use of the 75" Class Q7 Series QLED 4K UHD HDR Smart TV with Google TV (2023). Many also appreciate the price and find it suitable for gaming. However, some experienced issues with the screen, motion handling, and operating system performance. A few users also noted some shortcomings with the remote control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Some quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went smoothly. Install was pretty straightforward. I have a soundbar hooked up to the arc input and it asks me to setup the soundbar every time i turn on the tv, even tho i’ve gone thru the settings multiple times. Also, the arc does not pass volume display to the tv except for mute. Though minor, very annoying to me since i replaced my last tcl for similar hdmi issues. Prob gonna be my last tcl
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi yiruma,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. No complaints so far. Like that you can take screenshots
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Diondre,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Self Muting TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, TV always starts muted and the mutes itself randomly and every so often the TV resets itself out of the blue. Would probably not buy again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new tv, it’s a perfect fit for a darker room or theater
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Darius,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
GOOD TV! POOR SERVICE CHOICES!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great at this time! Disappointed that Best Buy could not take my old TV down and install this one. Also that Best Buy could not install this one unless I bought a new TV wall hanging set since my older one was rated for up to a 101" TV noting I bought it and the last TV from Best Buy. GO FIGURE!!!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SANTCOCH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great deal on Big screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Ordered online and picked up from store next day. Had several options to purchase, and found a really good deal.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PhilF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass screen/ reflections is this tvs biggest issues so far onla atest of time will tell
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BAGGZ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tcl 75"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv had a dead pixel, not best buys fault but still an inconvenience to me.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Neil,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We take great measures to ensure that the TVs we send out are in great working condition. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Support and TV Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great support and guidance on setting up my new TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Caro,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice set only one complaint center channel weekness but seems everybody has that issue
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KirkB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
don't waste you money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Great picture quality but the internet connecting is awful and smart TV setup was a nightmare.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MEHouse,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Good Picture but defective after 1 week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv before moving, waiting 3 weeks to set it up so the house was ready, picture looked great until whole tv went black and is considered defective. best buy wouldn't take it back so had to go through TCL Warrenty Support which makes you jump through hoops.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RandyS,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Great TV/Frustrating Delivery Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is amazing (highly recommend it, especially at $699), but the delivery and installation experience has been quite frustrating. First, my delivery/installation window was 12/3 between 7 AM - 10 AM. I received a text on the morning of 12/3 to confirm. However, the delivery team did not arrive until around 5 PM. Upon arrival, I was informed that the Best Buy essential mount would not work because my studs were too far apart. The team promised to return the Best Buy Essentials mount and I ordered the correct mount in the store. My television was installed the following day. However, it has been over a week and the installation team has not returned the Best Buy essentials mount so I can obtain my refund. Despite multiple calls, discussions with chat support, and pleas with the installation team (I have their direct number) this issue remains unresolved. I hate leaving bad reviews, but I wish someone would just return the mount and refund my purchase. I honestly wish I would have just returned it myself, but I thought Best Buy's installation team would return it to Best Buy. I figured they had to return to the store to pick up new delivery items so I left it in their hands.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Chuck,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your installation service. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Product came with issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV came and one pixel on it was damaged. From time to time when I turn on the TV the apps will "blink" nonstop and I am not able to watch the TV. The only way to fix it is to turn it off and then back on again. Will not buy this TV again. Unfortunately Best Buy has a short return period. It's hard for such a large item.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AprilL,
ear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Nope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a line across the screen with in the year. Quality is not as good as other name brands. Stick with name brand TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KeithD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Turn on problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am facing problem with after, sometimes when you need to turn it on it will not respond any you need to plug it from power and plug it in again and it’s annoying that such expensive tv and we are facing this issues
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MohammedHa,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good 4.5 tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Close to a 5 star Picture blurs slightly in night black color
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Open Box TV missing Legs and Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as GOOD open-box. Came with bubble wrapped TV that only comes with power cord. No Legs or Remote. Call Best Buy three times wasted hours on the phone with many CSR. They told me I have to return that TV back to the store or purchase a universal remote. Driving back to store is like 50 miles and 3 hours which is ridiculous. Now I am stuck with a TV without legs and remote. I had my best buy account for two decades and bought many stuffs. This is the worst experience. I will not give anymore business to best buy. BYE for good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Minn,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. I bought this tv for action and sports but the motion is bad. Things I'm motion always have a blurry outline around them. Balls in motion look terrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tmac2cheese,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Okay tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not a bad tv some content is better than others. Had to change many settings to get it right. Some motion settings are hit or miss. Shipped color settings were pretty off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tvrevier,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support