Customer Ratings & Reviews
- Model:
- 75Q750G
- |
- SKU:
- 6538128
Customer reviews
Rating 4.6 out of 5 stars with 1073 reviews
(1,073 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the picture quality, color, and ease of use of the 75" Class Q7 Series QLED 4K UHD HDR Smart TV with Google TV (2023). Many also appreciate the price and find it suitable for gaming. However, some experienced issues with the screen, motion handling, and operating system performance. A few users also noted some shortcomings with the remote control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Great price, but not great picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this tv, but that all changed when I got it home and started watching some sports with it. I have since returned it for an LG QNED Mini Led and am much happier.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great picture quality bad processor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great panel. Great picture quality. But bad/slow processor. Pictures do not process quick enough. It lags most of the time. Tv is slow. Had to return for a Sony tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IsuruD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 1 out of 5 stars
Quality may be an issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went black screen on December 27, 2024 with sound after purchase October 2024. Did enjoy tv before it died. Maybe this tv was an isolated issue. TCL sending repair tech which seems like it will not be fast.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LamontC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV blinking off and on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new TV but it's not working right. The picture and sound keeps blinking off and on. It seems to be doing it more and more. It's taking a week for a technician to come out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support
Rated 2 out of 5 stars
TCL tv 75”
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great out of box for a couple weeks. Then noticed lagging on faces some. Gave it a chance still. Came home from date night and sitter said the tv color was doing something funny. Changed apps to watch something else. Still color was discolored. Took it right back. Do not recommend. You get what you pay for. I now have Sony Bravia mini led. Hands down best tv ever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DustinL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this this item from outlet but a fortunately the screen has some issues a grey spot on the screen
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RachidaS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
picture was dark, not as clear as my old tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture was dark, the images were not as clear as my old tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdN1,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. There are various settings that can be adjusted to better fit your viewing preference. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Hazey looking nervous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television most of the time had like a haze when viewing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SharonA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL worst customer service and product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and had it professionally installed / set up. IT has not worked correct since installation. I tried to return it but it was during the time BB changed it's Total Tech return policy so out of luck. I have been in a battle with TCL support and it's painful. They are the worst. No service, multiple promises without a solution. Best Buy has not been able to help as they say I now need an RMA. I will never never purchase a TCL TV again. Even the BB staff agreed with me on this. What a waste of money - Stay clear of TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
poor quality TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, but sound quality and setting adjustments are faulty. sound goes in and out after about 3 months. picture glitches in and out and I am now returning it due to streaks in the picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tyler,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV they will be able to buy in their lives, I made the purchase of this TV in the BB store, and they sent me a used TV, with someone else's account and information. Then they changed me for one of the same brand and it was damaged within 3 days of bringing it. 0 recommended... Don't spend your money, time or energy on this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Daniel,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you need help with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not satisfied with ratings online
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No box no remote and it was showing good condition on line ,they gave me a sound bar remote with TV and condition was definitely not good because it has scratches also
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.II was so much ready for the enjoyment of this new purchase that was delivered on the first week of September. Unfortunately, the initial powering up and configuration to begin enjoying has brought nothing but a disgusting headache! Now I’m dealing with the manufacture that I have accumulated over four hours on the phone with different reps to solve, also, they have put the tv through warranty claim which is taking way longer than should-it’s a defective product end of story. I am so not happy one bit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cautionary tale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit failed after 7 months. TCL are a""holes. Never again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. But… Terrible pickup service waiting over an hour, after being told the item was ready for me. I made multiple attempts to contact the store manager to express my complaint but I was not responded to.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jared,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Pick something else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own Samsung and 3 Tc. L, roku, this is the worst for watching TV I've ever had. I didn't pay attention. Because I bought it for my son. He plays games on it. This is okay. It's two point one I can't watch it so bad.Don't buy this
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mack,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a terrible return policy!!!! Good TV-Bad store.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible TV. Usless geek squad.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv gave out in 8 months geek squad protection plan is utterly worthless.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jesus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Stop working after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped powering on after having it for 2 weeks and doing a software update. Best buy wouldn't let me return it bc they count the day of purchase and not the day I had it delivered. Delivery was delayed twice
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChRr,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Lags
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV if you actually wanna enjoy watching it. This thing lags so much while connected to the internet (even using an Ethernet cable and ~600mbps speed)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Steven,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support