Customer Ratings & Reviews
- Model:
- 75Q750G
- |
- SKU:
- 6538128
Customer reviews
Rating 4.6 out of 5 stars with 1100 reviews
(1,100 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the amazing picture quality, color, and contrast of the 75" Class Q7 Series QLED 4K UHD HDR Smart TV. Many also appreciate its ease of use, refresh rate, and suitability for gaming, especially on PS5, considering the excellent value for the price. However, some customers reported issues with the screen and motion handling, while others expressed concerns about the remote and Google TV software.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Okay tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not a bad tv some content is better than others. Had to change many settings to get it right. Some motion settings are hit or miss. Shipped color settings were pretty off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tvrevier,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great price, but not great picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this tv, but that all changed when I got it home and started watching some sports with it. I have since returned it for an LG QNED Mini Led and am much happier.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great picture quality bad processor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great panel. Great picture quality. But bad/slow processor. Pictures do not process quick enough. It lags most of the time. Tv is slow. Had to return for a Sony tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IsuruD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Product came with issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV came and one pixel on it was damaged. From time to time when I turn on the TV the apps will "blink" nonstop and I am not able to watch the TV. The only way to fix it is to turn it off and then back on again. Will not buy this TV again. Unfortunately Best Buy has a short return period. It's hard for such a large item.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AprilL,
ear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Open Box TV missing Legs and Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as GOOD open-box. Came with bubble wrapped TV that only comes with power cord. No Legs or Remote. Call Best Buy three times wasted hours on the phone with many CSR. They told me I have to return that TV back to the store or purchase a universal remote. Driving back to store is like 50 miles and 3 hours which is ridiculous. Now I am stuck with a TV without legs and remote. I had my best buy account for two decades and bought many stuffs. This is the worst experience. I will not give anymore business to best buy. BYE for good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Minn,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV blinking off and on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new TV but it's not working right. The picture and sound keeps blinking off and on. It seems to be doing it more and more. It's taking a week for a technician to come out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support
Rated 2 out of 5 stars
TV is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. I bought this tv for action and sports but the motion is bad. Things I'm motion always have a blurry outline around them. Balls in motion look terrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tmac2cheese,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 1 out of 5 stars
Quality may be an issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went black screen on December 27, 2024 with sound after purchase October 2024. Did enjoy tv before it died. Maybe this tv was an isolated issue. TCL sending repair tech which seems like it will not be fast.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LamontC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL tv 75”
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great out of box for a couple weeks. Then noticed lagging on faces some. Gave it a chance still. Came home from date night and sitter said the tv color was doing something funny. Changed apps to watch something else. Still color was discolored. Took it right back. Do not recommend. You get what you pay for. I now have Sony Bravia mini led. Hands down best tv ever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DustinL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Does not work well with HULU TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, but does not work well with HULU TV. The app is extremely slow on this TV and the lag is almost unbearable at times.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Hazey looking nervous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television most of the time had like a haze when viewing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SharonA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
picture was dark, not as clear as my old tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture was dark, the images were not as clear as my old tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdN1,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. There are various settings that can be adjusted to better fit your viewing preference. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.II was so much ready for the enjoyment of this new purchase that was delivered on the first week of September. Unfortunately, the initial powering up and configuration to begin enjoying has brought nothing but a disgusting headache! Now I’m dealing with the manufacture that I have accumulated over four hours on the phone with different reps to solve, also, they have put the tv through warranty claim which is taking way longer than should-it’s a defective product end of story. I am so not happy one bit.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this this item from outlet but a fortunately the screen has some issues a grey spot on the screen
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RachidaS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL worst customer service and product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and had it professionally installed / set up. IT has not worked correct since installation. I tried to return it but it was during the time BB changed it's Total Tech return policy so out of luck. I have been in a battle with TCL support and it's painful. They are the worst. No service, multiple promises without a solution. Best Buy has not been able to help as they say I now need an RMA. I will never never purchase a TCL TV again. Even the BB staff agreed with me on this. What a waste of money - Stay clear of TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. But… Terrible pickup service waiting over an hour, after being told the item was ready for me. I made multiple attempts to contact the store manager to express my complaint but I was not responded to.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jared,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Pick something else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own Samsung and 3 Tc. L, roku, this is the worst for watching TV I've ever had. I didn't pay attention. Because I bought it for my son. He plays games on it. This is okay. It's two point one I can't watch it so bad.Don't buy this
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mack,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not satisfied with ratings online
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No box no remote and it was showing good condition on line ,they gave me a sound bar remote with TV and condition was definitely not good because it has scratches also
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV they will be able to buy in their lives, I made the purchase of this TV in the BB store, and they sent me a used TV, with someone else's account and information. Then they changed me for one of the same brand and it was damaged within 3 days of bringing it. 0 recommended... Don't spend your money, time or energy on this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Daniel,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you need help with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a terrible return policy!!!! Good TV-Bad store.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support