Customer Ratings & Reviews
- Model:
- 75Q750G
- |
- SKU:
- 6538128
Customer reviews
Rating 4.6 out of 5 stars with 1100 reviews
(1,100 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the amazing picture quality, color, and contrast of the 75" Class Q7 Series QLED 4K UHD HDR Smart TV. Many also appreciate its ease of use, refresh rate, and suitability for gaming, especially on PS5, considering the excellent value for the price. However, some customers reported issues with the screen and motion handling, while others expressed concerns about the remote and Google TV software.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
poor quality TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, but sound quality and setting adjustments are faulty. sound goes in and out after about 3 months. picture glitches in and out and I am now returning it due to streaks in the picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tyler,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Cautionary tale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit failed after 7 months. TCL are a""holes. Never again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible TV. Usless geek squad.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv gave out in 8 months geek squad protection plan is utterly worthless.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jesus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Stop working after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped powering on after having it for 2 weeks and doing a software update. Best buy wouldn't let me return it bc they count the day of purchase and not the day I had it delivered. Delivery was delayed twice
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChRr,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointing lower model TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV two weeks ago thinking I would give TCL a fair shake. Once I set it up, wanted to test some different sports on it and found it to be lacking the processing to keep up with football players and basketball players. They turned into streaky messes on the screen. Luckily was able to return to Best Buy, but barely could fit it in my car.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Lags
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV if you actually wanna enjoy watching it. This thing lags so much while connected to the internet (even using an Ethernet cable and ~600mbps speed)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Steven,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived with vertical and horizontal lines. The delivery persons refused to wait for connection and it took us almost a week and tons of hassle to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tomo,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is a bust. Google tv along with the direct tv app is really bad. It freezes a lot and kicks you out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Randolph,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got sucked in to buy a TCL brand TV saying they were great TVs hmmmm i have to disagree !
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KellyW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Glitches a lot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video gows out, audio goes out. Becomes unresponsive and has to be restarted.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rick,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality picture! I don't recommend. It's overpriced.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rezz,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for just over 30 days and already there is a bad pixel that is always red.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pennandtellher,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
The worst service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can 0 stars I will did it. The worst delivery. Two times I tried to buy this tv and both was decline their delivery part. I spent 3 weeks. And I bought it on Amazon cheaper and 1 day delivery
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://support.tcl.com/us/tclus-tv-warranty-information to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Best, Brandon TCL Customer Support
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. 65 inch tv came in a sealed 75 inch box. Horrible customer service from tcl
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi gill,
Thank you for taking the time to provide your feedback. Per industry standards, TV screens are measured diagonally. This TV has a diagonal measurement of 75 inches, while the overall width of the TV is 65.6 inches. If you need any further assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
tcl
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tcl tv,s are not good at all would not purchase another one
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DianeS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
For the price, you really can't beat it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TL;DR - TCL makes a solid TV. The newer versions of this model are incrementally better than this one, but it wasn't by enough of an upgrade to justify the newer model's cost. Android TV's interface is terrific - almost at the level of Apple TV - and the smart TV hardware on the inside is solid enough where I know I won't run into software problems before a massive upgrade in picture quality happens in "affordable" flat panel TV sets. Using this for gaming on PC and console is a solid experience, and the only thing lacking is audio quality compared to a couple competitive models. Unboxing and setup: This TV is packaged like any other made within the last few years, with remote, power cord, stand feet, and instructions on top, a solid packing job including a large piece of cardboard to protect the LCD panel. Installing the feet was straight-forward, and you don't have to worry about which foot goes on which side as they're identical. The power cord for this TV in interesting - it looks like it has a connection your computer would have, but without the grounding prong. If anything ever happens to it though, a computer power cord will work as a replacement. For my fellow mounted TV folk, this set comes with a couple of screws that you can use to help find the proper diameter and length for mounting. Setting this TV up is as straight-forward as setting up any other Google-based TV. I do have to give Google props for making it easier for iPhone users to set up Google TVs, as I was able to use the Google Home app to configure 90 percent of everything without touching the remote, including the Wi-Fi networks in my home. The additional TCL TV+ app was slightly annoying to setup and honestly feels a bit unneeded. Usage: I'm going to break this down into different sections - console/PC gaming, streaming/watching TV, and smart TV features. For modern consoles, this runs great. I tested with a Playstation 5 and was able to run 1440p/120Hz. Nintendo Switch looked great, and the upscaler in the TV did a commendable job bumping 1080p video up in quality. As a PC monitor, it's okay. AMD graphics cards that support FreeSync give a better experience than Nvidia and Intel graphics cards do; while all three will run 1080p/240Hz and 1440p/144Hz in HDMI 1, only AMD allowed for variable refresh rates. TCL's Game Master feature allows for the TV to emulate 21:9 Ultrawide and 32:9 super-ultrawide displays. Text is clear at all resolutions though. The features in Game Master are okay, but competing TV sets have more useful features in their gaming setup menus and offer better support for features that XBox Series, PS5, and PC gamers would actually want. For streaming and watching TV, the picture on this set is incredible for the price. The backlight does a commendable job with black and dark backgrounds with bright objects on screen, such as the ending credits for the movie "Sing". Halos, blooming, and flashlighting are at a minimum for the ~200 backlighting zones. 1080p and 720p streaming content is handled very well, but 480i/p content gets a little blurry and 1080i content can show interlacing artifacts (moire patterns). For broadcast TV, 1080i is handled well, as is 720p. 480i/p content can be a little blurry, especially 16:9 content at this resolution. Just be warned that the motion settings can be jarring; I prefer them off. Another great feature is the one-two punch of Airplay and Chromecast. Mirroring and playing content from your phone has never been easier. One of the best Smart TV features built into the TV is the Google Assistant functionality. Placing it in a room with no Google or Alexa but you want hands-free smart capabilities? It does it. Want the privacy of knowing Google only listens when you push a button on your remote? That's also an option. For the biggest drawback, I'm doing with sound output. The build-in speakers of this TV aren't doing anyone any favors for anything outside of watching news and talk shows, and even then, they're not good at vocal clarity either. Adding a subwoofer helps with bass response, but you're better off to add a sound bar. Second biggest drawback is Google's Play Store. While it's a solid way to get apps and updates, it's not as easy to navigate as Apple's App Store or Roku's Channel Store. Consider using your PC or phone to add apps to this TV. All things told, however, I have to commend TCL on the Q750G series. These are still solid TVs 2 years later. Even with a few shortcomings, it's a solid value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BillFromKCMO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
terrible tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 tvs in 2 weeks both broken , bought a sony it came and was not broken
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidD,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Fantastic buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not an expert at tvs, but this television came recommended on some peer reviews elsewhere as a fantastic bang for buck and yeah, it absolutely is. The darks are dark, the colors are perfectly saturated, brightness is really surprising given that the same can be found in higher end televisions. I am a fan of the Google ecosystem, with the latest Chromecast tooling and what feels like extra Ram compared to the plugins, this is a fantastic TV for the price I paid (~$525)
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Love my new TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a larger tv and was going to buy a Samsung or LG but got more for less with this TV.
I would recommend this to a friend Rated 4 out of 5 stars
TCL 75in tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay tv had I really done my research about the product I would have gone and spent the extra money on a Samsung instead but for now it serves its purpose.
No, I would not recommend this to a friend