Customer Ratings & Reviews
- Model:
- 75Q750G
- |
- SKU:
- 6538128
Customer reviews
Rating 4.6 out of 5 stars with 1075 reviews
(1,075 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the picture quality, color, and ease of use of the 75" Class Q7 Series QLED 4K UHD HDR Smart TV with Google TV (2023). Many also appreciate the price and find it suitable for gaming. However, some experienced issues with the screen, motion handling, and operating system performance. A few users also noted some shortcomings with the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so crisp and clear! We love all the features as well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TracyS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV and all of it's features thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Volume sucks! Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great picture and quality. But the volume sucks. I think it might be a setting but I can’t find it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RigobertoR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback regarding audio is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the TV and like the Google Platform.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
just fits in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are just getting familiar with this tv so far very nice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
My Best Buy Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy, from the young lady that sold me all the items, to the gentleman from the geek squad that came and installed the TV, very professional, knowledgeable and extremely helpful, my wife and I are more than happy and satisfied.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KimC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not buy a tcl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 5 months. Nothing happened to it, just out of the blue the screen stopped working while we were watching something and now won’t come on at all. Contacted TCL since it came with a 1 year manufacturers warranty and were told they think they can fix it rather than replace it, and guaranteed we’d have a working tv again within 10 business days. It’s been 3 weeks and we’re still out a tv. TCL stopped returning our emails and when we got a hold of them by phone, they admitted they have no idea when the parts to fix it would be in or if someone would be out to help us anytime soon. Best Buy claims they can’t interfere with the manufacturer and can’t help whatsoever. We brought up that we paid for home delivery and mounting installation with the tv and asked if they could help us out with anything on that front, since a replacement or repair would require taking the tv up and down again. Nope. Told us we should’ve bought a bigger protection plan. Won’t ever buy a tcl again. Pretty disappointing customer service from Best Buy too.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SamanthaW,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Online purchase without a delivery option. So we drove 50 miles to pick up this TV only to be told I couldn’t take it home tied to the top of my car. Sales staff treated us like idiots and wouldn’t allow us to take possession of our purchased item. Said to me “you should know better than to try and pick this up with your car.” Horrible way to treat a former customer. Got my money back and had Amazon deliver to my address rather than making me drive an hour away to be told “you can’t have what you bought.”
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LorenzS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you ended up getting a TCL TV and need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
It is very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone whose budget is under $1000, this TV is for you.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Arush,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered and carried upstairs by the delivery crew
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Freezes up....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for a few weeks and sometimes it just freezes so none of the controls will work... weird. Calling tech support to see what's going on with it!! Freezes up...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LindaT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in overall picture when watching sports. It isn't clear as expected and doesn't show refresh rate that i thought I was buying
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Never never again!! Don’t buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend any of TCL’s products. We purchased this model last Christmas and have nothing but problems with it. For over a year TCL support has done everything in their power NOT to address or repair the issue. They eventually sent out a repair man and he replaced a few parts but still not fixed. Now the warranty is up and we are stuck with a piece of garbage. Save yourself the headache and don’t deal with this unresponsive and lackluster company!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JudsonT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV - not made to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a high end TCL 65" R646 model TV around 2 years ago. Then, about 6 months ago it started getting a pink haze around the edges. More recently, the whole picture started to look green-ish, and getting worse. I spent a great amount of time with TCL customer support trying to fix this issue to no avail. It was also clear to them that the TV picture was not correct. Ultimately however, they have refused to assist in any way, stating that it is now out of the warranty period. I am writing this because all TCL TV buyers need to know that I believe TCL TV units are only designed to last for 2 years or so. That's a very expensive couple of years - I'm leaving this one on the sidewalk and off to buy a Sony. Buyer Beware.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Sound Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not great, sounds like dollar store headphones, the lighting is very dim as well
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Techneed322,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Skip the TCL 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.colors were ridiculous out of the box. soap opera effect was too much a scene would stop for one second as the tv thinks objects moving fast were glitchy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support