Customer Ratings & Reviews
- Model:
- 75QM5K
- |
- SKU:
- 6625834
Customer reviews
Rating 4.7 out of 5 stars with 255 reviews
(255 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality of the 75" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV with Google TV (2025). Many reviewers praise the top-notch image quality and consider it the best on the market for its price. No significant negative feedback regarding the product's features was identified.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
flat screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad price on sale. But I wouldn't pay full price
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ManuelaG, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
NOT HAPPY CUSTOMER- can’t talk to manager in store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure since my tv was delivered to another state! Then I had to drive 30 miles to get it straighten out since I could not talk to someone about the mistake. Keri in Panama City, FL location got it corrected. Now the installation guy call and told me it would be another $50 to plug it in and set it up to make sure the TV works. Seriously!! NOT A HAPPY CUSTOMER!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ElizabethL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Product was returned do to damage screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I instead purchased a 65” worked out just fine installed it myself picture quality is great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tone,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your replacement TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
BEST BUY IS A FRAUD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASED THIS TV 3 WEEKS AGO AND THERE ARE NOW SQUIGGLY LINES THROUGH IT. BEST BUY IS REFUSING TO ASSIST ME DUE TO THE 15 DAY RETURN WINDOW. I WILL NEVER PURCHASE FROM THEM AGAIN
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DawnG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Little frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV and I was broke and I think they handle it poorly. They’re giving me a new one, but they’re making me wait longer than they should.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeO,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL QM5K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will return because have to restart for audio to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KimR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't got it yet. Not until 9/15/2025. Ridiculous that it takes 2 1/2 Weeks to be delivered and instaled
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulC,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with shipping. I contacted support and still no solution.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dann,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. If you need any further help with the TV itself, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great entertainment package.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of this tv. It works great. Bought a Bose sound bar for great sound. Would highly recommend this tv to anyone wanting a big tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good solid TV for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Plenty of options for viewing. It is hanging in place of my old Sharp 54" LCD. A great upgrade.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL - 75" Class QM5K Series 4K review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and amazing picture imo. Use it for watching movies with wife. Also the built in speakers are actually pretty good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and outstanding product, everything went smoothly from start to finish.
I would recommend this to a friend Rated 5 out of 5 stars
What a screen!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the most beautiful TV I've ever had! It's so big and the clarity, top notch! CLEAR! I'm loving my TV.
I would recommend this to a friendRated 5 out of 5 stars
The ratings must be true
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t been delivered yet but from what I saw on display in store, I got a great deal on an excellent TV.
I would recommend this to a friendRated 5 out of 5 stars
Value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Happy with the product so far. Value for money.
I would recommend this to a friend





















