Customer Ratings & Reviews
- Model:
- 75QM5K
- |
- SKU:
- 6625834
Customer reviews
Rating 4.7 out of 5 stars with 448 reviews
(448 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the stunning picture quality of the 75" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, as well as its brightness and deep black levels. Many also appreciate the easy setup and the user-friendly interface. However, a few customers have reported concerns with the screen.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV and experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with exceptional clarity and features for a great price. Delivery and set up team were very helpful.
I would recommend this to a friendRated 4 out of 5 stars
My TLC honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Didn’t really get the color as it shows in bestbuy.
I would recommend this to a friendRated 5 out of 5 stars
TCL is a pretty good brand.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Wasn’t familiar with TCL, but now a fan.
I would recommend this to a friendRated 5 out of 5 stars
75” TCL TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome tv. Great for the money and brilliant bright screen.
I would recommend this to a friendRated 4 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price, wish I can have Spectrum streaming app on this tv. Other than that this is fine
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great!!! But any kind of action scenes the picture gets really pixelated. But keep in mind this is an inexpensive TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GregH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Satisfied customer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in store tech recommendation. We love it, value and quality for the price.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price would definitely buy this item again
I would recommend this to a friendRated 5 out of 5 stars
Best premium tv!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best premium tv at an incredible price!! I wouldn't buy any other brand!
I would recommend this to a friendRated 3 out of 5 stars
3rd time a charm...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought home 1st tv which was broken upon opening box. 2nd tv delivered to replace 1st was not even the same brand of tv, 3rd tv delivered to replace wrong tv delivered to replace original broken tv was finally correct... This one appears to be working.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi geeze, Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged and your experience concerning your delivery issue with the retailer. We're glad to see that the retailer is already in the process of helping you. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Poor customer service (corporate)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, but it took over 3 weeks to get delivered. Spent 4 hours on the phone with Best Buy’s customer service and because it was stuck on an “out for delivery” status, they could not help me. When I requested a refund, they advised they can’t refund the TV since it says it’s on the truck. No complaints on the TV, but would recommend picking it up yourself and avoiding the customer service team of Best Buy. The delivery drivers were extremely friendly and really made a bad experience better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Maddening set up and would not purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. Only two stars for the absolutely maddening set up and smart phone requirement. No paper set up instructions as well. The entire process extremely unnecessary.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There should be a Quick Start Guide included in the box, as well as a guided setup on the TV itself. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
HAPPY!! HAPPY!! HAPPY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with a TV !!!! The greatest picture clarity!!!
I would recommend this to a friendRated 5 out of 5 stars
TCL tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Best value for the price! Easy set up.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV for football season. Delivery and installation excellent.
I would recommend this to a friendRated 5 out of 5 stars
TCL 75 inch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price range. Love the 75" screen. Highly recommended
I would recommend this to a friendRated 4 out of 5 stars
It good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything except I can’t get my sound bar to play
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulV, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
TCL 75”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great for a few weeks, then it got a little fuzzy, as long as your far away line like 10’ or more picture is fine, but the closer you get to it the fuzzier it gets. If I could return it I would.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jarrod,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
75 inch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went well. The delivery staff was professional
I would recommend this to a friendRated 5 out of 5 stars
Amazing tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend





















