Customer Ratings & Reviews
- Model:
- 75QM6K
- |
- SKU:
- 6617497
Customer reviews
Rating 4.7 out of 5 stars with 226 reviews
(226 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 75" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025) for its exceptional picture quality, brightness, and ease of use. Many reviewers highlighted the impressive black levels and smooth refresh rate, making it a great value for the price. The ease of setup and intuitive interface were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
TCL comes up short.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low end TV which over promises. The picture quality is sub par and the build of the TV is cheap, I returned it an bought an LG G4 which is nothing sort of amazing and would steer anyone looking to buy a high end in the LG direction.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my tv the box looked good when i was finally able to setup the tv the screen was busted from the inside.couldn’t get help on the phone asked to speak to supervisor was told they would call me back because no supervisor was available had to drive to the store. Then received a phone call from a supervisor from Best Buy online he was rude and pretty mich told me to return the tv and go somewhere else to purchase it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Game,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL tv has problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the tv but it has a black screen problem and locks up. Returning.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .MarkL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
done with Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Delivery experience EVER .............. TWICE !!!!!! I learned my lesson............never again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelF,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed with BB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the TV 25 days ago scheduled delivery and setup 10 days after purchased but found cracked screen after mounting. Now I have to wait until 9/11 31 days after purchased for remount new TV and not sure what happens next.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeW,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Almost great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was great. The TV looks very good and after calibration the picture quality is very good. Unfortunately the only place to put it in my apartment has two big balcony door whick produce a lot of glare and this TV brightness is not strong enough to overcome that. At night it could be 4 and half stars, just needed to be a bit brighter for more pop.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JaimeG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support