Customer Ratings & Reviews
![TCL 75" Class Model: 75QM751G 74.5" 4 14 37.8" 40.4" 65.6" [2.8"] 13.4 4 - - a - - na - AC L.N + - . - . Dimensions: TV with Stand: 65.6" x 40.4" x 13.4" TV without Stand: 65.6" x 37.8" x 2.8" What's in the Box: TCL TV with Google TV TV Stands Power Cable TV Remote + Batteries Quick Start Guide Features and specifications subject to change. Actual remote has pre-set channel buttons. Channels can vary by country.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/4f3bf186-2f3b-434e-9045-90c6b908dcd5.jpg)
- Model:
- 75QM751G
- |
- SKU:
- 6579485
Customer reviews
Rating 4.6 out of 5 stars with 293 reviews
(293 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)'s excellent picture quality, brightness, and ease of use. Many appreciate the value for the price and the high refresh rate, which enhances gaming and sports viewing experiences. However, some users have reported issues with the operating system's stability and responsiveness. Overall, the positive feedback on picture quality and value outweighs the concerns about the software.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Operating system
Rated 1 out of 5 stars
Very Disappointed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this model and it has a huge red discoloration spot in middle of screen! It also has a software issue where the picture settings/mode don’t save after you have made all your changes! Exchanged the 75Q750G in for this model because it was having hdmi and picure setting problems also! It just switches back to vivid mode when you return to the main screen after leaving an app. When you go to an HDR10 or Dolby Vision content and make your changes, it just reverts back to the standard Dolby Vision Dark mode, even though I changed it to Dolby Vision Bright mode! So very disappointed, because I also have the TCL 65Q750G, and that set has no problems!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Davell73,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
I got cheated out of my money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got cheated by the store in Leominster, MA. I ordered online an excellent condition open box 75Q751 from this store, the only one that had it within a reasonable driving distance at about 1.25 hours away. When I called the day I ordered it, I was told specifically that it was in a box, and had all the accessories. When I got there it was not in a box, but labeled excellent. I asked at least 5 times if it had the accessories and was assured they were. When I got home it did not have ANY accessories. The store already closed, so nobody could help me there. I talked to/chatted with three different remote CS agents and all they gave me was not their problem, call the store and return it. I don’t know that the tv itself is defective, and I want the TV, I’ve researched it for months. But now I have been cheated out of money at the least for not giving me an excellent condition as promised. I need someone who will seriously find a way to make this right, and immediately. I hope they take this issue to the store and have them make restitution.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Back to Samsung!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Murphys law, maybe. 4 week old unit and tried to turn this on 6PM Superbowl Sunday, no power. Went through the full diagnostics, nothing. To TCLs credit, their call center answered the phone, however, had no solution other than to suggest taking back to BBY, which will be happening Monday 2/10/25. Really wanted to like it… guess having 10 folks crowd around a 43 Samsung makes the event more intimate, though not what id hopes for. Boo!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NutMegd,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Broke one month in...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woke up a few days ago (less than a month after purchase) and the tv wont turn on. Red light is on, indicating the power supply is working but now I'm forced to take it down off the wall and exchange it. I've already placed the mount on the wall for this tv, otherwise I would go with a different brand. Overall I was happy with the picture quality and apps. Hopefully just a lemon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Get Something else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and returned two TCL TVs today. I grabbed a Q6 from another store and then a Q7 from Best Buy. The Q6 worked well for 15 minutes then had a software issue where the volume down got stuck. TCL does not have any human custmer support and only basic troubleshooting articles. I returned it and was talked into a Q7 from Best Buy. Unboxed the tv and the exact same issue happened the moment i turned on the TV. The volume down button being stuck launches the TV in safe mode, won’t let you operate the remote at all and basically bricks the tv. Just buy a TV from a different company.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Colton,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We offer several different options for support including phone, email, and chat support. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your $$. Good picture quality. But the refresh rate is terrible. Within 30 minutes you can guarantee that your tv will refresh 6-8x.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LisaT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but trouble so far! I do not think I'd purchase TCL again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It was great…..for about 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought in mid November, today 25Jan, I went to turn it on, heard a pop, and now it won’t turn on at all. Right outside Best Buy’s 60 return policy, very convenient
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DouglasK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV Dies After 90 Days! Total Tech Offers Zero Help
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible! The TV stopped working after just 90 days and won’t turn on. Total Tech is useless—they make you deal directly with the manufacturer for repairs. Complete waste of time and money!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NoelP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support